Account Management
Login, profile, account type, security, privacy, deletion, and workspace controls.
35 articles in this category
01
Reset your password
Self-serve reset via the login screen.
4 min readpassword
02
Enable two-factor authentication (2FA)
TOTP-based 2FA with recovery codes.
4 min read2fasecurity
03
Single Sign-On (SSO) for enterprise
SAML 2.0 SSO with Okta, Azure AD, Google Workspace.
4 min readsso
04
Active sessions and device management
See every active session and sign out remotely.
4 min readsessions
05
Data privacy and GDPR
Your rights, our responsibilities, and how to exercise them.
4 min readgdprprivacy
06
Delete your account
Permanent deletion in 48 hours — what's removed and what's retained.
4 min readdelete
07
Encryption and infrastructure
AES-256 at rest, TLS 1.3 in transit, SOC 2-compliant providers.
4 min readencryption
08
Audit logs
Every privileged action is logged and exportable on Enterprise.
4 min readauditenterprise
09
Reporting abuse or impersonation
How we handle abuse, spam, and account impersonation.
4 min readabuse
10
Account recovery if locked out
What to do if you've lost 2FA codes and access.
4 min readrecovery
11
Two-factor authentication (2FA) setup
Enable TOTP or hardware key 2FA for stronger account protection.
5 min read2fasecurity
12
Single Sign-On (SSO) with SAML
Configure SAML SSO with Okta, Azure AD, Google Workspace, or any IdP.
5 min readssosamlenterprise
13
GDPR data export and deletion requests
How CosmoQuick handles data subject access requests (DSARs).
5 min readgdprprivacy
14
Anti-fraud and verification at CosmoQuick
How we prevent fake recruiters, scam roles, and resume fraud.
5 min readtrustfraud
15
Active sessions and 'sign out everywhere'
See every device signed into your account and revoke instantly.
4 min readsessionssecurity
16
SCIM provisioning for Team/Enterprise
Auto-provision and de-provision users from your IdP.
4 min readscimenterprise
17
Audit log: who did what, when
Tamper-evident audit log of every privileged action.
4 min readauditcompliance
18
Role-based access control (RBAC)
Built-in roles and how to build custom ones.
4 min readrbacpermissions
19
Data residency: EU, US, and India regions
Choose where your data lives and where it's processed.
4 min readresidencydata
20
Bug bounty program and responsible disclosure
Report vulnerabilities and get paid.
4 min readsecuritybounty
21
I signed up as a candidate but need recruiter features
How to switch, enable dual mode, or safely start fresh when you need job posting, MIRA, or pipeline tools.
5 min readaccountdashboardaccount type
22
I signed up as a recruiter but need candidate features
Recover candidate dashboard access without losing important recruiter workspace data.
5 min readaccountdashboardaccount type
23
The recruiter dashboard is missing after login
Why you may land on the candidate dashboard and how to navigate back to recruiter tools.
5 min readaccountdashboarddashboard
24
The candidate dashboard is missing after login
Find your candidate profile, applications, jobs, interview practice, and resume tools again.
5 min readaccountdashboarddashboard
25
Delete account and create a fresh recruiter account
When starting over is safer than converting a mixed-up account.
5 min readaccountdashboarddelete account
26
Use the correct email for recruiter invites
Fix missing workspace access caused by using a personal email instead of the invited work email.
5 min readaccountdashboardworkspace invite
27
Accept a recruiter workspace invitation
Join a team workspace and resolve pending, expired, or wrong-email invites.
5 min readaccountdashboardworkspace invite
28
Why recruiter and candidate data are separated
Understand privacy boundaries between hiring and job-seeking modes.
5 min readaccountdashboardprivacy
29
Recover access when 2FA blocks dashboard login
Regain access if your authenticator app, recovery codes, or device is unavailable.
5 min readaccountdashboard2fa
30
Change the primary email on your account
Move your CosmoQuick account from personal email to work email or vice versa.
5 min readaccountdashboardemail
31
My dashboard shows empty data
Fix empty jobs, candidates, applications, interviews, invoices, or messages after login.
5 min readaccountdashboardempty state
32
I see candidate jobs inside recruiter workflow
Why candidate job browsing is separate from recruiter hiring requests.
5 min readaccountdashboardnavigation
33
Delete your CosmoQuick account
Hard delete vs deactivate, and what survives either.
5 min readaccount-and-securityguide
34
Two-factor authentication and passkeys
Lock down your account in 30 seconds.
5 min readaccount-and-securityguide
35
Workspace audit log
Every privileged action, who did it, when.
5 min readaccount-and-securityguide
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