Can I raise a ticket without login?

Quick answer: Yes — the Help Center contact form and WhatsApp support are available publicly.

Short answer

Yes — the Help Center contact form and WhatsApp support are available publicly.

More detail

CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages.

What to do next

Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use.

Step-by-step checklist

• Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings
• Search the command palette for the feature name before browsing menus manually
• Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status
• Make one change at a time, save, refresh, and verify the expected result
• If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support

Practical example

A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email.

Screenshot placeholder

[Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.]

Troubleshooting guidance

• If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode
• If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role
• If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name
• If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support
• For urgent hiring blockers, use WhatsApp support from the Help Center

Pro tips

• Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%.
• Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'.
• Turn on browser push notifications so AI matches surface in real-time, not on next login.

Common pitfalls

• Skipping email verification: your profile is hidden from recruiter search until verified.
• Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking.
• Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security.

Frequently asked

Is CosmoQuick free to try?

Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90).

Can I use CosmoQuick on mobile?

Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications.

How long does setup take?

About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role.

Can one account hire and job-search?

Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated.

Key takeaways

• Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup
• Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion
• The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context
• Keep this article open while performing the steps so you can compare the expected and actual state

Next steps

• Browse all categories for related guides
• Open the Help Center home to keep exploring
• Still stuck? Contact our team — average reply under 4 hours on weekdays