# CosmoQuick Help Center — Full Knowledge Export > Machine-readable, full-text export of every public Help Center article. Designed for AI assistants, RAG pipelines, and search indexers. Site: https://help.cosmoquick.com Total articles: 509 Total categories: 27 Generated: 2026-07-20T01:41:27.215Z ## Categories - [Getting Started](https://help.cosmoquick.com/category/getting-started) — Create your account, explore the platform, and ship your first action in minutes. - [Job Posting](https://help.cosmoquick.com/category/job-posting) — Create, publish, activate, optimize, and troubleshoot every CosmoQuick job post. - [Candidate Sourcing](https://help.cosmoquick.com/category/candidate-sourcing) — Find candidates, use AI shortlists, import profiles, and manage sourced talent. - [Intern Hiring](https://help.cosmoquick.com/category/intern-hiring) — Campus, fresher, internship, stipend, conversion, and cohort hiring guidance. - [Recruiter Tools](https://help.cosmoquick.com/category/recruiter-tools) — Resume Rank, JD Generator, X-Ray search, MIRA, checklists, scorecards, and outreach tools. - [AI Features](https://help.cosmoquick.com/category/ai-and-matching) — Inside CosmoQuick's matching engine, MIRA agent, scoring, summaries, and AI workflows. - [Pricing & Billing](https://help.cosmoquick.com/category/billing-and-plans) — Trials, subscriptions, one-time job activation, invoices, refunds, and plan limits. - [Account Management](https://help.cosmoquick.com/category/account-and-security) — Login, profile, account type, security, privacy, deletion, and workspace controls. - [Integrations](https://help.cosmoquick.com/category/integrations-and-api) — Connect ATS, calendars, Slack, email, Zapier, Make, n8n, and the CosmoQuick API. - [Troubleshooting](https://help.cosmoquick.com/category/troubleshooting) — Fix common issues fast — login, payments, imports, notifications. - [Best Practices](https://help.cosmoquick.com/category/hiring-best-practices) — Frameworks, scorecards, candidate experience, and proven hiring operating systems. - [Hiring Playbooks](https://help.cosmoquick.com/category/recruiter-playbooks) — End-to-end playbooks for sourcing, screening, closing, agencies, and scaling. - [Frequently Asked Questions](https://help.cosmoquick.com/category/faqs) — Fast answers to pricing, dashboards, account type, support, and product access questions. - [Recruiter University](https://help.cosmoquick.com/category/recruiter-university) — A free academy for JDs, interviews, intern hiring, SOPs, templates, and recruiter growth. - [Candidate Dashboard](https://help.cosmoquick.com/category/candidate-onboarding) — Profile, resumes, jobs, applications, interviews, salary, offers, and candidate tools. - [Recruiter Dashboard](https://help.cosmoquick.com/category/recruiter-onboarding) — Workspace setup, hiring requests, pipelines, interviews, payments, resources, and team workflows. - [Product Tutorials](https://help.cosmoquick.com/category/product-tutorials) — Step-by-step walkthroughs of every major CosmoQuick feature. - [Agencies & Teams](https://help.cosmoquick.com/category/agencies-and-teams) — Run an agency, manage seats, white-label, and collaborate at scale. - [Glossary](https://help.cosmoquick.com/category/glossary) — Plain-English definitions of every term you'll see across CosmoQuick. - [Interview Questions](https://help.cosmoquick.com/category/interview-questions) — Role-specific question banks, scorecards, and model answers. - [Guides & Listicles](https://help.cosmoquick.com/category/listicles) — Deep-dive rankings, comparisons, and how-tos from the CosmoQuick blog. - [CosmoQuick AI Assist (HRM)](https://help.cosmoquick.com/category/ai-assist-hrm) — The paid HRM suite — employees, attendance, payroll, leaves, performance, docs, and AI assistants. - [CosmoQuick Freelance](https://help.cosmoquick.com/category/freelance) — Hire and work on freelance gigs, scopes, milestones, contracts, and escrow on /freelance. - [CosmoQuick Remote](https://help.cosmoquick.com/category/remote) — Global remote hiring, EOR, timezone tooling, async pipelines, and remote-first playbooks on /remote. - [CosmoQuick Frontline](https://help.cosmoquick.com/category/frontline) — Hire delivery, retail, hospitality, manufacturing, and on-ground frontline staff on /frontline. - [CosmoQuick Screen](https://help.cosmoquick.com/category/screen) — AI screening, assessments, structured calls, recordings, transcripts, and scorecards on /screen. - [Founders & Hires (Media)](https://help.cosmoquick.com/category/foundersandhires) — Our media division at foundersandhires.co — podcasts, founder interviews, hiring stories, and editorial. --- # Welcome to CosmoQuick URL: https://help.cosmoquick.com/article/welcome-to-cosmoquick Category: Getting Started Updated: 2026-05-28 Tags: overview, intro What CosmoQuick is, who it's for, and how the platform fits into modern hiring. > **Quick answer:** What CosmoQuick is, who it's for, and how the platform fits into modern hiring. ## What is CosmoQuick? CosmoQuick is an AI-native hiring platform that connects recruiters, agencies, and candidates through a single intelligent workspace. We replace the patchwork of ATS, job boards, and assessment tools with one fast, beautifully designed surface. ## Who is it for? CosmoQuick is built for high-velocity hiring teams — founders, in-house recruiters, talent agencies, and ambitious candidates who want a fairer, faster path to the right offer. ## What can you do in your first 5 minutes? Sign up, complete onboarding, and either post your first hiring request or upload a resume. Our AI will start producing matches before you finish your coffee. - Create your account at cosmoquick.com - Choose your role: Recruiter or Candidate - Complete the 60-second onboarding - Post a role or upload your resume - Review your first AI matches ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Create your CosmoQuick account URL: https://help.cosmoquick.com/article/create-your-cosmoquick-account Category: Getting Started Updated: 2026-05-28 Tags: signup, account Sign up as a recruiter or candidate using email, Google, or LinkedIn. > **Quick answer:** Sign up as a recruiter or candidate using email, Google, or LinkedIn. ## Choose the right account type Recruiters and candidates use different surfaces optimized for their workflows. You can convert account types later from Settings → Account. ## Sign up methods We support email + password, Google OAuth, and LinkedIn OAuth. We recommend SSO for faster, safer access. - Email + password (verify via inbox link) - Continue with Google - Continue with LinkedIn - Enterprise SSO (SAML) — contact sales ## Verify your email After signup we send a verification link. If it doesn't arrive within 2 minutes, check spam or trigger a resend from the login screen. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The CosmoQuick interface, explained URL: https://help.cosmoquick.com/article/the-cosmoquick-interface-explained Category: Getting Started Updated: 2026-05-28 Tags: ui, tour A tour of the dashboard, sidebar, command palette, and global search. > **Quick answer:** A tour of the dashboard, sidebar, command palette, and global search. ## The dashboard Your dashboard is mission control. Recent activity, pending actions, AI nudges, and pipeline health live here. ## The command palette Press ⌘K (or Ctrl+K) anywhere to navigate, search articles, jump to candidates, or trigger actions. ## Global search Search works across candidates, jobs, messages, and documentation. Use filters like role:designer or city:bangalore for precision. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Activate your 7-day Pro trial URL: https://help.cosmoquick.com/article/activate-your-7-day-pro-trial Category: Getting Started Updated: 2026-05-28 Tags: trial, pro How the $0.99 (₹90) trial works, what's included, and how to cancel. > **Quick answer:** How the $0.99 (₹90) trial works, what's included, and how to cancel. ## What's included Full Pro access: unlimited AI matches, premium filters, interview practice, recruiter intel, and priority support. ## How billing works You pay $0.99 (₹90) today and Pro auto-renews at the standard monthly rate after 7 days. Cancel anytime in Billing. ## Cancellation Go to Settings → Billing → Cancel. You'll keep Pro until the end of the trial — no surprise charges. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Set up your profile for maximum visibility URL: https://help.cosmoquick.com/article/set-up-your-profile-for-maximum-visibility Category: Getting Started Updated: 2026-05-28 Tags: profile, visibility Profile checklist that drives a 5–10x lift in recruiter discovery. > **Quick answer:** Profile checklist that drives a 5–10x lift in recruiter discovery. ## The five must-haves Completing these five items dramatically increases your match score and recruiter views. - Verified photo and headline - Skills with proficiency levels - Latest role + measurable wins - Salary expectations & location - Open-to-work toggle ## Add proof of work Attach links to deployed projects, case studies, repos, or portfolios. Proof beats claims every time. ## Refresh quarterly Recency boosts your ranking. Updating any field — even minor — re-indexes your profile. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Post your first hiring request URL: https://help.cosmoquick.com/article/post-your-first-hiring-request Category: Getting Started Updated: 2026-05-28 Tags: hiring, post The fastest path from intent to a shortlist of qualified candidates. > **Quick answer:** The fastest path from intent to a shortlist of qualified candidates. ## What you'll need A short role title, 3–6 must-have skills, location/remote preference, and a budget range. ## Use AI Draft Tap 'Draft with AI' to generate a complete JD from a one-line prompt. Edit before publishing. ## Track matches Within minutes you'll see AI-ranked candidates in your Pipeline tab. Open profiles to start outreach. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Install the CosmoQuick browser extension URL: https://help.cosmoquick.com/article/install-the-cosmoquick-browser-extension Category: Getting Started Updated: 2026-05-28 Tags: extension, sourcing Source candidates from LinkedIn, GitHub, and the open web in one click. > **Quick answer:** Source candidates from LinkedIn, GitHub, and the open web in one click. ## Install Visit cosmoquick.com/extension and click 'Add to Chrome'. Sign in once and the extension stays in sync. ## What it does Pulls profile data, scores fit against your open roles, and pushes candidates into your pipeline without context-switching. ## Privacy We only read what you explicitly capture. Nothing is scraped silently. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Mobile access and PWA install URL: https://help.cosmoquick.com/article/mobile-access-and-pwa-install Category: Getting Started Updated: 2026-05-28 Tags: mobile, pwa Use CosmoQuick on iOS and Android via our installable progressive web app. > **Quick answer:** Use CosmoQuick on iOS and Android via our installable progressive web app. ## Install on iOS Open cosmoquick.com in Safari → Share → Add to Home Screen. ## Install on Android Open in Chrome → tap the install prompt or three-dot menu → Install app. ## Notifications Grant push permission to get real-time alerts for matches, messages, and interviews. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Switch between Recruiter and Candidate modes URL: https://help.cosmoquick.com/article/switch-between-recruiter-and-candidate-modes Category: Getting Started Updated: 2026-05-28 Tags: modes, account Many users hire and job-hunt. Here's how to manage both from one account. > **Quick answer:** Many users hire and job-hunt. Here's how to manage both from one account. ## Enable dual mode Settings → Account → Enable Recruiter+Candidate. Your two surfaces remain fully isolated. ## Privacy boundary Recruiters in your network never see your candidate profile and vice versa. ## Switch instantly Use the workspace switcher in the top bar — context, notifications, and inbox swap together. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Glossary of CosmoQuick terms URL: https://help.cosmoquick.com/article/glossary-of-cosmoquick-terms Category: Getting Started Updated: 2026-05-28 Tags: glossary Common terms — Hiring Request, Match Score, Pipeline, Pro, Pulse, and more. > **Quick answer:** Common terms — Hiring Request, Match Score, Pipeline, Pro, Pulse, and more. ## Core objects We use a small, opinionated vocabulary so everyone speaks the same language. - Hiring Request — a role you're actively hiring for - Match — an AI-ranked candidate for a request - Pipeline — your stages from sourced → hired - Pulse — the live activity feed - Intel — recruiter-only market insights ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 10-minute recruiter setup URL: https://help.cosmoquick.com/article/the-10-minute-recruiter-setup Category: Recruiter Dashboard Updated: 2026-05-28 Tags: setup From signup to your first AI-sourced shortlist in under 10 minutes. > **Quick answer:** From signup to your first AI-sourced shortlist in under 10 minutes. ## Step 1: Workspace Name your company workspace and invite teammates. You can change this anytime. ## Step 2: First role Create your most urgent role first — AI quality compounds with usage signals. ## Step 3: Calibration Approve or reject the first 5 matches to calibrate the model to your taste. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Write a job description that AI actually understands URL: https://help.cosmoquick.com/article/write-a-job-description-that-ai-actually-understands Category: Recruiter Dashboard Updated: 2026-05-28 Tags: jd, writing Structure your JD so AI matching, search, and ranking work in your favor. > **Quick answer:** Structure your JD so AI matching, search, and ranking work in your favor. ## Lead with outcomes Replace 'responsibilities' with 'what success looks like in 90 days'. AI weighs outcomes heavily. ## Be specific on skills List 5–8 concrete skills with priority levels. Avoid filler like 'team player'. ## Salary transparency Roles with salary ranges get 3.5x more qualified applicants. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Configure AI matching for your role URL: https://help.cosmoquick.com/article/configure-ai-matching-for-your-role Category: Recruiter Dashboard Updated: 2026-05-28 Tags: ai, matching Tune weights for skills, experience, location, and salary to fit your taste. > **Quick answer:** Tune weights for skills, experience, location, and salary to fit your taste. ## Default weights We start with sensible defaults — 40% skills, 25% experience, 20% location, 15% comp. ## Custom sliders Use Advanced → Matching Weights to slide each dial. Save profiles per role. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a screening scorecard URL: https://help.cosmoquick.com/article/build-a-screening-scorecard Category: Recruiter Dashboard Updated: 2026-05-28 Tags: scorecard, interview Standardize evaluation across interviewers with structured scorecards. > **Quick answer:** Standardize evaluation across interviewers with structured scorecards. ## Define competencies Pick 4–6 competencies and a 1–5 anchored scale per competency. ## Share with panel Scorecards are auto-attached to each interview slot — every interviewer scores independently. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Invite your hiring team URL: https://help.cosmoquick.com/article/invite-your-hiring-team Category: Recruiter Dashboard Updated: 2026-05-28 Tags: team, permissions Roles, seats, permissions, and best practices for collaborative hiring. > **Quick answer:** Roles, seats, permissions, and best practices for collaborative hiring. ## Roles Owner, Admin, Recruiter, Hiring Manager, Interviewer. Each maps to least-privilege defaults. ## Pending invites Pending invites consume a seat for 14 days. Resend or revoke from People → Invites. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Set up your hiring pipeline URL: https://help.cosmoquick.com/article/set-up-your-hiring-pipeline Category: Recruiter Dashboard Updated: 2026-05-28 Tags: pipeline Customize stages from Sourced → Offer → Hired with automations. > **Quick answer:** Customize stages from Sourced → Offer → Hired with automations. ## Default pipeline Sourced → Contacted → Screened → Interview → Offer → Hired. Drag to reorder. ## Stage automations Trigger emails, Slack pings, or calendar invites when a candidate enters a stage. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Sourcing: how to find the right candidates fast URL: https://help.cosmoquick.com/article/sourcing-how-to-find-the-right-candidates-fast Category: Recruiter Dashboard Updated: 2026-05-28 Tags: sourcing AI search, boolean operators, saved searches, and the recruiter extension. > **Quick answer:** AI search, boolean operators, saved searches, and the recruiter extension. ## Three sourcing surfaces Pipeline (AI matches), Search (boolean+AI hybrid), Extension (web capture). - AI Matches — pre-ranked by relevance - Hybrid Search — boolean + semantic - Extension — capture from LinkedIn / GitHub ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Outreach that converts URL: https://help.cosmoquick.com/article/outreach-that-converts Category: Recruiter Dashboard Updated: 2026-05-28 Tags: outreach Message templates, sequences, and warm-up tactics that drive replies. > **Quick answer:** Message templates, sequences, and warm-up tactics that drive replies. ## Personalize the first line Reference one specific thing from the candidate's profile — projects, school, recent talk. ## Follow up 2x Three-touch sequences outperform single sends by 3.4x in our data. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Schedule interviews with calendar sync URL: https://help.cosmoquick.com/article/schedule-interviews-with-calendar-sync Category: Recruiter Dashboard Updated: 2026-05-28 Tags: calendar, interview Connect Google or Outlook, share availability, and auto-book panels. > **Quick answer:** Connect Google or Outlook, share availability, and auto-book panels. ## Connect a calendar Settings → Integrations → Google Calendar / Outlook → Connect. Read+Write scopes recommended. ## Panel availability We compute the optimal slot across all interviewers and the candidate's preferences. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Close the offer URL: https://help.cosmoquick.com/article/close-the-offer Category: Recruiter Dashboard Updated: 2026-05-28 Tags: offer, close Offer letters, e-signature, and negotiation guardrails. > **Quick answer:** Offer letters, e-signature, and negotiation guardrails. ## Generate offer Use a template, autofill from the candidate record, send for e-signature in one click. ## Track status See Viewed → Opened → Signed timestamps; auto-nudge after 48 hours. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a profile recruiters can't ignore URL: https://help.cosmoquick.com/article/build-a-profile-recruiters-can-t-ignore Category: Candidate Dashboard Updated: 2026-05-28 Tags: profile The exact profile structure that gets candidates 5x more inbound. > **Quick answer:** The exact profile structure that gets candidates 5x more inbound. ## Photo and headline Clean, recent photo. Headline = role + niche + outcome ('Senior PM • Fintech • 0→1 launches'). ## Wins, not duties Each role should list 3 quantified wins, not a bulleted JD. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run the ATS Score Checker URL: https://help.cosmoquick.com/article/run-the-ats-score-checker Category: Candidate Dashboard Updated: 2026-05-28 Tags: resume, ats Score your resume against any JD and apply concrete fixes. > **Quick answer:** Score your resume against any JD and apply concrete fixes. ## Upload your resume Drop a PDF or DOCX. We parse it in seconds. ## Paste the JD We score keyword overlap, formatting, and ATS-parseability with concrete fixes. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI Interview Practice — get fluent fast URL: https://help.cosmoquick.com/article/ai-interview-practice-get-fluent-fast Category: Candidate Dashboard Updated: 2026-05-28 Tags: interview, practice Drill realistic interviews with role-specific feedback. > **Quick answer:** Drill realistic interviews with role-specific feedback. ## Select role + level We generate a mix of behavioral, technical, and case questions calibrated to your target. ## Voice or text Speak aloud for natural delivery practice; we transcribe and grade. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Salary expectations: get them right URL: https://help.cosmoquick.com/article/salary-expectations-get-them-right Category: Candidate Dashboard Updated: 2026-05-28 Tags: salary, negotiation Use our salary engine to anchor your number with confidence. > **Quick answer:** Use our salary engine to anchor your number with confidence. ## Benchmark Filter by role, level, city, and company stage. We surface a P25/P50/P75 range. ## How to communicate Share a range, not a point. Anchor at P60 if your skills are above market. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Enable Open to Work — safely URL: https://help.cosmoquick.com/article/enable-open-to-work-safely Category: Candidate Dashboard Updated: 2026-05-28 Tags: open-to-work, privacy Get matched discreetly without alerting your current employer. > **Quick answer:** Get matched discreetly without alerting your current employer. ## Stealth mode Block your current company and competitors. We never reveal you to blocked domains. ## Pro signals Pro candidates appear higher in recruiter feeds and unlock proactive intros. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Apply with one tap URL: https://help.cosmoquick.com/article/apply-with-one-tap Category: Candidate Dashboard Updated: 2026-05-28 Tags: apply Use saved profiles and AI cover letters to apply 10x faster. > **Quick answer:** Use saved profiles and AI cover letters to apply 10x faster. ## Saved profile Set your default profile once; apply with one tap on any open role. ## AI cover letter Generate a tailored cover letter from the JD and your profile — review before sending. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Verify your work with proof-of-work URL: https://help.cosmoquick.com/article/verify-your-work-with-proof-of-work Category: Candidate Dashboard Updated: 2026-05-28 Tags: verified, portfolio Upload artifacts that prove your claims and unlock the Verified badge. > **Quick answer:** Upload artifacts that prove your claims and unlock the Verified badge. ## What counts Repos, deployed projects, case studies, recordings, awards, papers. - GitHub or GitLab repos - Live URLs - Case study PDFs - Loom walkthroughs ## Verified badge Once approved, recruiters see a glowing verified badge on your profile. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Get discovered by top recruiters URL: https://help.cosmoquick.com/article/get-discovered-by-top-recruiters Category: Candidate Dashboard Updated: 2026-05-28 Tags: discovery Levers that move you up in recruiter feeds. > **Quick answer:** Levers that move you up in recruiter feeds. ## Five levers Activity, completeness, recency, verification, and signal-rich responses each shift your rank. - Daily check-ins (any activity) - 100% profile completeness - Updated in the last 30 days - Verified badge - Replying to recruiters quickly ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Manage applications and pipelines URL: https://help.cosmoquick.com/article/manage-applications-and-pipelines Category: Candidate Dashboard Updated: 2026-05-28 Tags: applications Track every application across companies in one place. > **Quick answer:** Track every application across companies in one place. ## Unified inbox Every message, interview invite, and offer lands in your CosmoQuick inbox. ## Pipeline view Kanban view across all companies you've applied to — never lose track again. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Prepare for an interview, day-of URL: https://help.cosmoquick.com/article/prepare-for-an-interview-day-of Category: Candidate Dashboard Updated: 2026-05-28 Tags: interview, prep A 30-minute pre-interview checklist proven to lift conversion. > **Quick answer:** A 30-minute pre-interview checklist proven to lift conversion. ## Research Open the company brief on CosmoQuick — funding, leadership, recent press, hiring trends. ## Rehearse Run two AI mocks; review the strongest answer for the 'tell me about yourself' question. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # How CosmoQuick's matching engine works URL: https://help.cosmoquick.com/article/how-cosmoquick-s-matching-engine-works Category: AI Features Updated: 2026-05-28 Tags: ai, under-the-hood Inside the model: features, scoring, calibration, and feedback loops. > **Quick answer:** Inside the model: features, scoring, calibration, and feedback loops. ## Feature inputs Skills, seniority, domain, location, comp, recency, behavior, and verification signals all flow in. ## Scoring A composite 0–100 score with sub-scores for Skill, Fit, Intent, and Availability. ## Calibration Each thumbs-up or rejection tunes the model to your role's taste — usually within 10 actions. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reading the Match Score URL: https://help.cosmoquick.com/article/reading-the-match-score Category: AI Features Updated: 2026-05-28 Tags: score What each sub-score means and how to act on it. > **Quick answer:** What each sub-score means and how to act on it. ## Skill Overlap of must-have and nice-to-have skills, weighted by recency. ## Fit Domain, company-stage fit, and prior outcomes vs. role requirements. ## Intent Open-to-work, recency of activity, response speed, and engagement. ## Availability Notice period, geography, comp alignment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Improving match quality with feedback URL: https://help.cosmoquick.com/article/improving-match-quality-with-feedback Category: AI Features Updated: 2026-05-28 Tags: feedback Use thumbs, reasons, and saved-search signals to teach the model. > **Quick answer:** Use thumbs, reasons, and saved-search signals to teach the model. ## Always give a reason Rejections without a reason still help, but with a reason they help 4x more. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI Draft: turn one line into a great JD URL: https://help.cosmoquick.com/article/ai-draft-turn-one-line-into-a-great-jd Category: AI Features Updated: 2026-05-28 Tags: jd, ai Generate, edit, and publish a complete JD in under 60 seconds. > **Quick answer:** Generate, edit, and publish a complete JD in under 60 seconds. ## Prompt format 'Senior backend engineer in Bangalore for a fintech Series B, ₹40–60L'. That's enough. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI Recruiter Co-pilot URL: https://help.cosmoquick.com/article/ai-recruiter-co-pilot Category: AI Features Updated: 2026-05-28 Tags: copilot An AI sidebar that drafts messages, summarizes pipelines, and suggests next steps. > **Quick answer:** An AI sidebar that drafts messages, summarizes pipelines, and suggests next steps. ## Always-on Press ⌘J to summon the co-pilot from any screen. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bias safeguards URL: https://help.cosmoquick.com/article/bias-safeguards Category: AI Features Updated: 2026-05-28 Tags: bias, fairness What we do to keep matching fair and how you can audit decisions. > **Quick answer:** What we do to keep matching fair and how you can audit decisions. ## Removed signals Photos, names, age, gender, and nationality are excluded from scoring. ## Audit log Every match exposes the top 5 contributing features so you can sanity-check. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI Interview Notes URL: https://help.cosmoquick.com/article/ai-interview-notes Category: AI Features Updated: 2026-05-28 Tags: interview, notes Auto-generate structured notes from your live interviews. > **Quick answer:** Auto-generate structured notes from your live interviews. ## How it works Connect Zoom/Meet. We transcribe and structure notes against your scorecard. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI sourcing search URL: https://help.cosmoquick.com/article/ai-sourcing-search Category: AI Features Updated: 2026-05-28 Tags: sourcing, ai Semantic search across millions of profiles — describe who you want. > **Quick answer:** Semantic search across millions of profiles — describe who you want. ## Examples 'Designers who shipped a Series A product to 100k users in India' returns ranked humans, not keyword matches. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Resume parsing and enrichment URL: https://help.cosmoquick.com/article/resume-parsing-and-enrichment Category: AI Features Updated: 2026-05-28 Tags: parsing How we turn messy resumes into clean, queryable candidate records. > **Quick answer:** How we turn messy resumes into clean, queryable candidate records. ## What we extract Roles, dates, skills, education, projects, and links — normalized and de-duplicated. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Limits and quotas for AI features URL: https://help.cosmoquick.com/article/limits-and-quotas-for-ai-features Category: AI Features Updated: 2026-05-28 Tags: limits Daily/monthly caps by plan and how to request more. > **Quick answer:** Daily/monthly caps by plan and how to request more. ## Free 10 AI generations/day; 30 matches/day. ## Pro Unlimited generations; unlimited matches; priority compute. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 90-day outcome JD framework URL: https://help.cosmoquick.com/article/the-90-day-outcome-jd-framework Category: Best Practices Updated: 2026-05-28 Tags: framework Replace duties with outcomes for sharper roles and better hires. > **Quick answer:** Replace duties with outcomes for sharper roles and better hires. ## Why outcomes Outcomes attract operators; duties attract job-shoppers. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Scorecards: anchored 1–5 scales URL: https://help.cosmoquick.com/article/scorecards-anchored-1-5-scales Category: Best Practices Updated: 2026-05-28 Tags: scorecard Eliminate vibe-only interviews with anchored, behavior-based scoring. > **Quick answer:** Eliminate vibe-only interviews with anchored, behavior-based scoring. ## Anchor every level Each score 1–5 must have a one-sentence anchor describing the behavior at that level. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Structured interviews beat unstructured ones URL: https://help.cosmoquick.com/article/structured-interviews-beat-unstructured-ones Category: Best Practices Updated: 2026-05-28 Tags: interview The research and the playbook for moving to structured loops. > **Quick answer:** The research and the playbook for moving to structured loops. ## What changes Same questions in the same order, scored independently, debriefed only after. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reducing time-to-hire to under 14 days URL: https://help.cosmoquick.com/article/reducing-time-to-hire-to-under-14-days Category: Best Practices Updated: 2026-05-28 Tags: speed The five compressions that get great teams to offer in two weeks. > **Quick answer:** The five compressions that get great teams to offer in two weeks. ## Compress the loop Combine stages, schedule panels in one day, pre-book debrief, give same-day decisions. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Calibrated rejections improve your pipeline URL: https://help.cosmoquick.com/article/calibrated-rejections-improve-your-pipeline Category: Best Practices Updated: 2026-05-28 Tags: candidate-experience How honest rejection messages create lifelong candidate relationships. > **Quick answer:** How honest rejection messages create lifelong candidate relationships. ## The 24-hour rule Reject within 24 hours with one specific reason. Candidates become referrers. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Diversity sourcing without quotas URL: https://help.cosmoquick.com/article/diversity-sourcing-without-quotas Category: Best Practices Updated: 2026-05-28 Tags: diversity Expand the top of funnel without compromising bar. > **Quick answer:** Expand the top of funnel without compromising bar. ## Surface area Source from 3+ communities/channels per role. Diversity is a sourcing problem, not a screening one. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Take-home tests done right URL: https://help.cosmoquick.com/article/take-home-tests-done-right Category: Best Practices Updated: 2026-05-28 Tags: take-home Time-boxed, paid, scored blind. Optional but powerful. > **Quick answer:** Time-boxed, paid, scored blind. Optional but powerful. ## Cap at 3 hours Anything more punishes employed candidates. Pay for time over 90 minutes. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reference checks that actually reveal signal URL: https://help.cosmoquick.com/article/reference-checks-that-actually-reveal-signal Category: Best Practices Updated: 2026-05-28 Tags: references Move past 'would you hire again' to a 20-minute signal-dense call. > **Quick answer:** Move past 'would you hire again' to a 20-minute signal-dense call. ## Three questions Strengths, growth areas, and 'who else should I talk to?' — depth over checkboxes. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Closing candidates: the offer conversation URL: https://help.cosmoquick.com/article/closing-candidates-the-offer-conversation Category: Best Practices Updated: 2026-05-28 Tags: close How to present, frame, and close with empathy and confidence. > **Quick answer:** How to present, frame, and close with empathy and confidence. ## Live, not email Always extend by phone or video. Email confirmation follows. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Onboarding starts at offer-accept URL: https://help.cosmoquick.com/article/onboarding-starts-at-offer-accept Category: Best Practices Updated: 2026-05-28 Tags: onboarding Reduce regretted attrition by designing the first 30 days now. > **Quick answer:** Reduce regretted attrition by designing the first 30 days now. ## Pre-boarding Send a welcome kit, calendar map, and 30/60/90 doc before day one. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: hiring your first engineer URL: https://help.cosmoquick.com/article/playbook-hiring-your-first-engineer Category: Hiring Playbooks Updated: 2026-05-28 Tags: playbook, founder Founder-led recruiting from zero to offer in 21 days. > **Quick answer:** Founder-led recruiting from zero to offer in 21 days. ## Week 1 Define outcomes, source 80 profiles, send 40 personalized outreach messages. ## Week 2 20 screens, 10 technicals, 5 onsite loops, 2 founder lunches. ## Week 3 1 offer, negotiated, signed. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: scaling from 10 → 50 hires/quarter URL: https://help.cosmoquick.com/article/playbook-scaling-from-10-50-hires-quarter Category: Hiring Playbooks Updated: 2026-05-28 Tags: playbook, scale Process, tooling, and team shape for high-volume recruiting. > **Quick answer:** Process, tooling, and team shape for high-volume recruiting. ## Pod model One sourcer + one recruiter + one coordinator per hiring manager. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: hiring across timezones URL: https://help.cosmoquick.com/article/playbook-hiring-across-timezones Category: Hiring Playbooks Updated: 2026-05-28 Tags: remote, playbook Distributed-by-default recruiting for remote-first companies. > **Quick answer:** Distributed-by-default recruiting for remote-first companies. ## Async first Default to async take-homes and recorded debriefs; reserve sync for closing. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: silver-medal pipeline URL: https://help.cosmoquick.com/article/playbook-silver-medal-pipeline Category: Hiring Playbooks Updated: 2026-05-28 Tags: pipeline, playbook Turn rejected finalists into your highest-converting pipeline. > **Quick answer:** Turn rejected finalists into your highest-converting pipeline. ## Tag and nurture Tag finalists 'silver'. Re-engage every 90 days with new roles. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: employer brand on a budget URL: https://help.cosmoquick.com/article/playbook-employer-brand-on-a-budget Category: Hiring Playbooks Updated: 2026-05-28 Tags: brand Five plays for tiny teams to punch above their weight. > **Quick answer:** Five plays for tiny teams to punch above their weight. ## Plays Engineer blog, candidate-led case studies, public salary range, transparent loop, founder DMs. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: senior leadership hiring URL: https://help.cosmoquick.com/article/playbook-senior-leadership-hiring Category: Hiring Playbooks Updated: 2026-05-28 Tags: exec, playbook Executive search done in-house, the CosmoQuick way. > **Quick answer:** Executive search done in-house, the CosmoQuick way. ## Map the universe Build a 60-person universe map before any outreach. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: hiring designers URL: https://help.cosmoquick.com/article/playbook-hiring-designers Category: Hiring Playbooks Updated: 2026-05-28 Tags: design, playbook Portfolio review, scenario interviews, paid trial. > **Quick answer:** Portfolio review, scenario interviews, paid trial. ## Portfolio is the resume Read the case study, not the resume. Score craft, decisions, and outcomes separately. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: hiring sales URL: https://help.cosmoquick.com/article/playbook-hiring-sales Category: Hiring Playbooks Updated: 2026-05-28 Tags: sales, playbook Role-plays, ride-alongs, and quota math you can trust. > **Quick answer:** Role-plays, ride-alongs, and quota math you can trust. ## Quota math Validate prior quota, attainment %, ACV, and deal cycle before progressing. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: hiring product managers URL: https://help.cosmoquick.com/article/playbook-hiring-product-managers Category: Hiring Playbooks Updated: 2026-05-28 Tags: pm, playbook Detect operators vs. ideators with three structured exercises. > **Quick answer:** Detect operators vs. ideators with three structured exercises. ## Three exercises Product critique, prioritization scenario, customer-empathy story. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Playbook: campus and intern hiring URL: https://help.cosmoquick.com/article/playbook-campus-and-intern-hiring Category: Hiring Playbooks Updated: 2026-05-28 Tags: campus, playbook Build a campus motion that produces 70%+ return-offer rates. > **Quick answer:** Build a campus motion that produces 70%+ return-offer rates. ## Structured internships 12 weeks, one project, one mentor, weekly check-ins, midpoint review. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # CosmoQuick plans, compared URL: https://help.cosmoquick.com/article/cosmoquick-plans-compared Category: Pricing & Billing Updated: 2026-05-28 Tags: plans Free, Pro, Team, Enterprise — feature-by-feature. > **Quick answer:** Free, Pro, Team, Enterprise — feature-by-feature. ## Free Single user, basic matching, limited outreach. Forever free. ## Pro Unlimited AI, premium filters, intel, priority support. ## Team Multiple seats, shared pipelines, advanced permissions. ## Enterprise SSO, audit logs, custom SLAs, dedicated CSM. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Start your 7-day trial URL: https://help.cosmoquick.com/article/start-your-7-day-trial Category: Pricing & Billing Updated: 2026-05-28 Tags: trial $0.99 (₹90) for 7 days of full Pro. Cancel anytime. > **Quick answer:** $0.99 (₹90) for 7 days of full Pro. Cancel anytime. ## Auto-renewal Renews at standard rate after 7 days unless cancelled in Billing. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Update payment method URL: https://help.cosmoquick.com/article/update-payment-method Category: Pricing & Billing Updated: 2026-05-28 Tags: payment Change card, UPI, or billing email in Settings → Billing. > **Quick answer:** Change card, UPI, or billing email in Settings → Billing. ## Where Settings → Billing → Payment Methods → Update. Changes apply to next invoice. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Download invoices and GST receipts URL: https://help.cosmoquick.com/article/download-invoices-and-gst-receipts Category: Pricing & Billing Updated: 2026-05-28 Tags: invoices, gst Self-serve invoices including GST for Indian customers. > **Quick answer:** Self-serve invoices including GST for Indian customers. ## Self-serve Settings → Billing → Invoices → Download PDF. Add GSTIN once to auto-tag all future invoices. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Cancel or downgrade URL: https://help.cosmoquick.com/article/cancel-or-downgrade Category: Pricing & Billing Updated: 2026-05-28 Tags: cancel Cancel anytime — you keep paid access until period end. > **Quick answer:** Cancel anytime — you keep paid access until period end. ## Downgrade vs cancel Downgrade to Free keeps your account; cancel ends recurring billing only. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Refunds policy URL: https://help.cosmoquick.com/article/refunds-policy Category: Pricing & Billing Updated: 2026-05-28 Tags: refunds Our 7-day money-back guarantee on all paid plans. > **Quick answer:** Our 7-day money-back guarantee on all paid plans. ## How to request Email support@cosmoquick.com within 7 days of charge with your account email. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Seat-based billing for teams URL: https://help.cosmoquick.com/article/seat-based-billing-for-teams Category: Pricing & Billing Updated: 2026-05-28 Tags: seats, team How seats work — adding, removing, and prorating. > **Quick answer:** How seats work — adding, removing, and prorating. ## Prorated charges New seats are prorated daily; removed seats free up immediately and credit on next invoice. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Enterprise pricing and contracts URL: https://help.cosmoquick.com/article/enterprise-pricing-and-contracts Category: Pricing & Billing Updated: 2026-05-28 Tags: enterprise Annual contracts, SSO, security review, and dedicated CSM. > **Quick answer:** Annual contracts, SSO, security review, and dedicated CSM. ## Contact sales Email enterprise@cosmoquick.com or book at cosmoquick.com/demo. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Payment methods supported URL: https://help.cosmoquick.com/article/payment-methods-supported Category: Pricing & Billing Updated: 2026-05-28 Tags: payments Cards, UPI, net banking, wallets, and international cards. > **Quick answer:** Cards, UPI, net banking, wallets, and international cards. ## Region notes India: Razorpay (cards/UPI/NB/wallets). Global: Stripe (Visa/MC/Amex). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Failed payment recovery URL: https://help.cosmoquick.com/article/failed-payment-recovery Category: Pricing & Billing Updated: 2026-05-28 Tags: dunning What happens if a payment fails — grace periods and dunning. > **Quick answer:** What happens if a payment fails — grace periods and dunning. ## Grace period We retry 3x over 7 days, then drop to Free. Update card to restore instantly. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reset your password URL: https://help.cosmoquick.com/article/reset-your-password Category: Account Management Updated: 2026-05-28 Tags: password Self-serve reset via the login screen. > **Quick answer:** Self-serve reset via the login screen. ## Steps Login → Forgot Password → check inbox → set new password (12+ chars recommended). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Enable two-factor authentication (2FA) URL: https://help.cosmoquick.com/article/enable-two-factor-authentication-2fa Category: Account Management Updated: 2026-05-28 Tags: 2fa, security TOTP-based 2FA with recovery codes. > **Quick answer:** TOTP-based 2FA with recovery codes. ## Setup Settings → Security → Enable 2FA → scan QR with Authy/1Password/Google Authenticator. ## Recovery codes Save the 10 one-time recovery codes in a password manager. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Single Sign-On (SSO) for enterprise URL: https://help.cosmoquick.com/article/single-sign-on-sso-for-enterprise Category: Account Management Updated: 2026-05-28 Tags: sso SAML 2.0 SSO with Okta, Azure AD, Google Workspace. > **Quick answer:** SAML 2.0 SSO with Okta, Azure AD, Google Workspace. ## Setup Workspace → SSO → Upload IdP metadata. Test before forcing org-wide. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Active sessions and device management URL: https://help.cosmoquick.com/article/active-sessions-and-device-management Category: Account Management Updated: 2026-05-28 Tags: sessions See every active session and sign out remotely. > **Quick answer:** See every active session and sign out remotely. ## Where Settings → Security → Active Sessions → Sign out specific devices. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Data privacy and GDPR URL: https://help.cosmoquick.com/article/data-privacy-and-gdpr Category: Account Management Updated: 2026-05-28 Tags: gdpr, privacy Your rights, our responsibilities, and how to exercise them. > **Quick answer:** Your rights, our responsibilities, and how to exercise them. ## Your rights Access, rectification, erasure, portability. Request via privacy@cosmoquick.com — response within 30 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Delete your account URL: https://help.cosmoquick.com/article/delete-your-account Category: Account Management Updated: 2026-05-28 Tags: delete Permanent deletion in 48 hours — what's removed and what's retained. > **Quick answer:** Permanent deletion in 48 hours — what's removed and what's retained. ## What's removed Profile, messages, matches, files. Some legal records retained per regulation. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Encryption and infrastructure URL: https://help.cosmoquick.com/article/encryption-and-infrastructure Category: Account Management Updated: 2026-05-28 Tags: encryption AES-256 at rest, TLS 1.3 in transit, SOC 2-compliant providers. > **Quick answer:** AES-256 at rest, TLS 1.3 in transit, SOC 2-compliant providers. ## Hosting Multi-region with daily snapshots and point-in-time recovery. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Audit logs URL: https://help.cosmoquick.com/article/audit-logs Category: Account Management Updated: 2026-05-28 Tags: audit, enterprise Every privileged action is logged and exportable on Enterprise. > **Quick answer:** Every privileged action is logged and exportable on Enterprise. ## Retention 365 days online, 7 years cold storage. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reporting abuse or impersonation URL: https://help.cosmoquick.com/article/reporting-abuse-or-impersonation Category: Account Management Updated: 2026-05-28 Tags: abuse How we handle abuse, spam, and account impersonation. > **Quick answer:** How we handle abuse, spam, and account impersonation. ## Report Click ⋯ on any profile/message → Report. Reviewed within 24 hours. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Account recovery if locked out URL: https://help.cosmoquick.com/article/account-recovery-if-locked-out Category: Account Management Updated: 2026-05-28 Tags: recovery What to do if you've lost 2FA codes and access. > **Quick answer:** What to do if you've lost 2FA codes and access. ## Recovery Email support with last invoice ID + verifiable proof. Identity check + 48-hour cool-down for safety. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Connect your ATS URL: https://help.cosmoquick.com/article/connect-your-ats Category: Integrations Updated: 2026-05-28 Tags: ats Greenhouse, Lever, Ashby, Workable — two-way sync. > **Quick answer:** Greenhouse, Lever, Ashby, Workable — two-way sync. ## Supported Greenhouse, Lever, Ashby, Workable, Recruitee. Two-way candidate sync + stage mapping. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Slack integration URL: https://help.cosmoquick.com/article/slack-integration Category: Integrations Updated: 2026-05-28 Tags: slack Pipeline pings, candidate replies, daily digests. > **Quick answer:** Pipeline pings, candidate replies, daily digests. ## Install Settings → Integrations → Slack → Add to Workspace → choose channels. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Google Calendar and Outlook URL: https://help.cosmoquick.com/article/google-calendar-and-outlook Category: Integrations Updated: 2026-05-28 Tags: calendar Two-way sync for availability and auto-booking. > **Quick answer:** Two-way sync for availability and auto-booking. ## Scopes Read availability + write events. Revoke anytime in your Google account. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Zapier and Make.com URL: https://help.cosmoquick.com/article/zapier-and-make-com Category: Integrations Updated: 2026-05-28 Tags: zapier Connect CosmoQuick to 6,000+ apps via Zapier. > **Quick answer:** Connect CosmoQuick to 6,000+ apps via Zapier. ## Triggers New match, new application, stage change, offer signed. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # CosmoQuick REST API — quickstart URL: https://help.cosmoquick.com/article/cosmoquick-rest-api-quickstart Category: Integrations Updated: 2026-05-28 Tags: api Authentication, your first request, and rate limits. > **Quick answer:** Authentication, your first request, and rate limits. ## Auth Bearer token in Authorization header. Generate keys in Settings → API. ## Base URL https://api.cosmoquick.com/v1 ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # API: list candidates URL: https://help.cosmoquick.com/article/api-list-candidates Category: Integrations Updated: 2026-05-28 Tags: api GET /v1/candidates with pagination and filters. > **Quick answer:** GET /v1/candidates with pagination and filters. ## Request GET /v1/candidates?role=designer&limit=50&cursor=abc ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # API: create a hiring request URL: https://help.cosmoquick.com/article/api-create-a-hiring-request Category: Integrations Updated: 2026-05-28 Tags: api POST /v1/hiring-requests with full payload schema. > **Quick answer:** POST /v1/hiring-requests with full payload schema. ## Request POST /v1/hiring-requests with JSON body: { title, skills, location, budget }. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Webhooks URL: https://help.cosmoquick.com/article/webhooks Category: Integrations Updated: 2026-05-28 Tags: webhooks Subscribe to events with HMAC-signed deliveries. > **Quick answer:** Subscribe to events with HMAC-signed deliveries. ## Verify signature HMAC-SHA256 of body with your endpoint secret in X-Cosmoquick-Signature. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Rate limits and quotas URL: https://help.cosmoquick.com/article/rate-limits-and-quotas Category: Integrations Updated: 2026-05-28 Tags: limits, api Default limits, headers, and how to request a raise. > **Quick answer:** Default limits, headers, and how to request a raise. ## Defaults 100 req/min/key. Headers expose remaining quota and reset time. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a custom integration URL: https://help.cosmoquick.com/article/build-a-custom-integration Category: Integrations Updated: 2026-05-28 Tags: custom Architecture tips, idempotency, and retry strategy. > **Quick answer:** Architecture tips, idempotency, and retry strategy. ## Idempotency Send Idempotency-Key header on POSTs to safely retry. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # I can't log in URL: https://help.cosmoquick.com/article/i-can-t-log-in Category: Troubleshooting Updated: 2026-05-28 Tags: login Password, 2FA, session, and SSO issues — step-by-step fixes. > **Quick answer:** Password, 2FA, session, and SSO issues — step-by-step fixes. ## Quick checks Clear cookies, try incognito, verify CapsLock, confirm 2FA clock skew < 30s. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Verification email not arriving URL: https://help.cosmoquick.com/article/verification-email-not-arriving Category: Troubleshooting Updated: 2026-05-28 Tags: email Spam, deliverability, and resend options. > **Quick answer:** Spam, deliverability, and resend options. ## Whitelist Allow @cosmoquick.com in your spam filter and request a resend. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Payment failing on checkout URL: https://help.cosmoquick.com/article/payment-failing-on-checkout Category: Troubleshooting Updated: 2026-05-28 Tags: payment Common causes: 3DS, OTP, international cards. > **Quick answer:** Common causes: 3DS, OTP, international cards. ## 3DS / OTP Enable international transactions; complete the OTP step within 60 seconds. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Matches feel off — how to recalibrate URL: https://help.cosmoquick.com/article/matches-feel-off-how-to-recalibrate Category: Troubleshooting Updated: 2026-05-28 Tags: matching Reset weights, give feedback, refresh the role. > **Quick answer:** Reset weights, give feedback, refresh the role. ## Reset Pipeline → Settings → Reset calibration. Re-grade the next 10 matches honestly. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Resume parse looks wrong URL: https://help.cosmoquick.com/article/resume-parse-looks-wrong Category: Troubleshooting Updated: 2026-05-28 Tags: resume Improve parsing with structure, plain text, and PDF/A. > **Quick answer:** Improve parsing with structure, plain text, and PDF/A. ## Tips Use simple headings, avoid two-column layouts, save as PDF (not image). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Missing notifications URL: https://help.cosmoquick.com/article/missing-notifications Category: Troubleshooting Updated: 2026-05-28 Tags: notifications Push, email, and Slack — diagnose silent channels. > **Quick answer:** Push, email, and Slack — diagnose silent channels. ## Browser push Site settings → Notifications → Allow. Re-grant if previously blocked. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Calendar sync stopped URL: https://help.cosmoquick.com/article/calendar-sync-stopped Category: Troubleshooting Updated: 2026-05-28 Tags: calendar Re-authorize, check scopes, and verify timezone. > **Quick answer:** Re-authorize, check scopes, and verify timezone. ## Re-auth Settings → Integrations → Calendar → Reconnect. Tokens can expire after 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Extension not capturing profiles URL: https://help.cosmoquick.com/article/extension-not-capturing-profiles Category: Troubleshooting Updated: 2026-05-28 Tags: extension Permissions, version, and signed-in state. > **Quick answer:** Permissions, version, and signed-in state. ## Steps Pin the extension, ensure you're signed in, update to latest from Chrome Web Store. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Slow loading or timeouts URL: https://help.cosmoquick.com/article/slow-loading-or-timeouts Category: Troubleshooting Updated: 2026-05-28 Tags: performance Network, region, and what to send our support team. > **Quick answer:** Network, region, and what to send our support team. ## Send a HAR Open DevTools → Network → Export HAR → attach to support ticket. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bulk import errors URL: https://help.cosmoquick.com/article/bulk-import-errors Category: Troubleshooting Updated: 2026-05-28 Tags: import CSV format, headers, dedupe, and common validation messages. > **Quick answer:** CSV format, headers, dedupe, and common validation messages. ## CSV requirements UTF-8, comma-separated, headers: name,email,role,city,resume_url. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: post a role end-to-end URL: https://help.cosmoquick.com/article/tutorial-post-a-role-end-to-end Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, post From blank canvas to live role, with AI assist at every step. > **Quick answer:** From blank canvas to live role, with AI assist at every step. ## Walkthrough Open Hiring → New → AI Draft → Edit → Publish. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: review and shortlist matches URL: https://help.cosmoquick.com/article/tutorial-review-and-shortlist-matches Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, matches Move from a long list to a shortlist of 5 in 20 minutes. > **Quick answer:** Move from a long list to a shortlist of 5 in 20 minutes. ## Walkthrough Pipeline → AI Matches → Sort by Match Score → Tag → Shortlist. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: send an outreach sequence URL: https://help.cosmoquick.com/article/tutorial-send-an-outreach-sequence Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, outreach Build a 3-touch sequence with personalization tokens. > **Quick answer:** Build a 3-touch sequence with personalization tokens. ## Walkthrough Outreach → New Sequence → Add steps → Insert tokens → Activate. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: schedule a panel interview URL: https://help.cosmoquick.com/article/tutorial-schedule-a-panel-interview Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, interview Coordinate three interviewers and the candidate in one click. > **Quick answer:** Coordinate three interviewers and the candidate in one click. ## Walkthrough Candidate → Schedule → Pick panel → Send availability link. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: use scorecards URL: https://help.cosmoquick.com/article/tutorial-use-scorecards Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, scorecard Attach a scorecard to an interview and submit scores. > **Quick answer:** Attach a scorecard to an interview and submit scores. ## Walkthrough Interview → Open Scorecard → Score each competency → Submit. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: send an offer URL: https://help.cosmoquick.com/article/tutorial-send-an-offer Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, offer Generate an offer letter and send for e-signature. > **Quick answer:** Generate an offer letter and send for e-signature. ## Walkthrough Candidate → Offer → Choose template → Autofill → Send. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: build a saved search URL: https://help.cosmoquick.com/article/tutorial-build-a-saved-search Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, search Create boolean+AI searches you reuse weekly. > **Quick answer:** Create boolean+AI searches you reuse weekly. ## Walkthrough Search → Build query → Save → Subscribe to alerts. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: ATS Score Checker (candidate) URL: https://help.cosmoquick.com/article/tutorial-ats-score-checker-candidate Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, ats Upload, paste JD, apply fixes. > **Quick answer:** Upload, paste JD, apply fixes. ## Walkthrough Tools → ATS Checker → Upload → Paste JD → Apply suggestions. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: AI Interview Practice (candidate) URL: https://help.cosmoquick.com/article/tutorial-ai-interview-practice-candidate Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, practice Run a 25-minute mock interview with feedback. > **Quick answer:** Run a 25-minute mock interview with feedback. ## Walkthrough Tools → Interview Practice → Role+Level → Start → Review feedback. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tutorial: Salary benchmark URL: https://help.cosmoquick.com/article/tutorial-salary-benchmark Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, salary Find your number and how to communicate it. > **Quick answer:** Find your number and how to communicate it. ## Walkthrough Tools → Salary → Filter → Save benchmark to profile. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run an agency on CosmoQuick URL: https://help.cosmoquick.com/article/run-an-agency-on-cosmoquick Category: Agencies & Teams Updated: 2026-05-28 Tags: agency Multi-client workspaces, white-label, billing. > **Quick answer:** Multi-client workspaces, white-label, billing. ## Workspaces Create one workspace per client. Switch instantly from the top bar. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # White-label your candidate portal URL: https://help.cosmoquick.com/article/white-label-your-candidate-portal Category: Agencies & Teams Updated: 2026-05-28 Tags: white-label Custom domain, logo, colors, and email sender. > **Quick answer:** Custom domain, logo, colors, and email sender. ## Custom domain Settings → Branding → Domain → verify CNAME → SSL provisioned automatically. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Manage seats across clients URL: https://help.cosmoquick.com/article/manage-seats-across-clients Category: Agencies & Teams Updated: 2026-05-28 Tags: seats Add, remove, and bill seats per client workspace. > **Quick answer:** Add, remove, and bill seats per client workspace. ## Per-workspace Each workspace tracks seats independently. Roll-up billing for owners. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Share candidates across teams URL: https://help.cosmoquick.com/article/share-candidates-across-teams Category: Agencies & Teams Updated: 2026-05-28 Tags: sharing Cross-workspace sharing with audit and consent controls. > **Quick answer:** Cross-workspace sharing with audit and consent controls. ## Consent Candidates must opt in before profiles cross a workspace boundary. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Permissions and roles, deep dive URL: https://help.cosmoquick.com/article/permissions-and-roles-deep-dive Category: Agencies & Teams Updated: 2026-05-28 Tags: permissions Granular permissions for sourcing, hiring, billing, admin. > **Quick answer:** Granular permissions for sourcing, hiring, billing, admin. ## Custom roles Team plan supports custom roles with per-resource permissions. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reporting and dashboards URL: https://help.cosmoquick.com/article/reporting-and-dashboards Category: Agencies & Teams Updated: 2026-05-28 Tags: reporting Pipeline velocity, source attribution, recruiter performance. > **Quick answer:** Pipeline velocity, source attribution, recruiter performance. ## Dashboards Pre-built dashboards + custom queries with CSV export. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Shared inbox and routing URL: https://help.cosmoquick.com/article/shared-inbox-and-routing Category: Agencies & Teams Updated: 2026-05-28 Tags: inbox Triage candidate messages across your team with rules. > **Quick answer:** Triage candidate messages across your team with rules. ## Routing Route by role, region, or round-robin. SLA timers per rule. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Approval workflows URL: https://help.cosmoquick.com/article/approval-workflows Category: Agencies & Teams Updated: 2026-05-28 Tags: workflows Offer, JD, and budget approvals with multi-step gates. > **Quick answer:** Offer, JD, and budget approvals with multi-step gates. ## Approvers Configure 1–N approvers; auto-escalate after SLA. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Agency public page URL: https://help.cosmoquick.com/article/agency-public-page Category: Agencies & Teams Updated: 2026-05-28 Tags: public-page A premium public profile to showcase placements and brand. > **Quick answer:** A premium public profile to showcase placements and brand. ## Setup Branding → Public Page → enable → choose layout and case studies. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Migrate from your old ATS URL: https://help.cosmoquick.com/article/migrate-from-your-old-ats Category: Agencies & Teams Updated: 2026-05-28 Tags: migration Bulk import, mapping, and parallel-run strategies. > **Quick answer:** Bulk import, mapping, and parallel-run strategies. ## Strategy Run parallel for 30 days, mirror new roles in CosmoQuick, cut over once parity is hit. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Two-factor authentication (2FA) setup URL: https://help.cosmoquick.com/article/two-factor-authentication-2fa-setup Category: Account Management Updated: 2026-05-28 Tags: 2fa, security Enable TOTP or hardware key 2FA for stronger account protection. > **Quick answer:** Enable TOTP or hardware key 2FA for stronger account protection. ## Why 2FA matters Even a strong password can be phished or reused. A second factor stops 99.9% of credential-stuffing attacks. ## Set up TOTP Settings → Security → 2FA → Set up authenticator. Scan the QR code with Authy, 1Password, or Google Authenticator and confirm with a 6-digit code. ## Hardware keys We support WebAuthn / FIDO2. Add YubiKey or Titan keys as primary or backup factors. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Single Sign-On (SSO) with SAML URL: https://help.cosmoquick.com/article/single-sign-on-sso-with-saml Category: Account Management Updated: 2026-05-28 Tags: sso, saml, enterprise Configure SAML SSO with Okta, Azure AD, Google Workspace, or any IdP. > **Quick answer:** Configure SAML SSO with Okta, Azure AD, Google Workspace, or any IdP. ## Prerequisites Team or Enterprise plan, IdP admin access, and a verified domain in CosmoQuick. ## Configure in your IdP Create a new SAML 2.0 app, set ACS URL and Entity ID from Settings → SSO, and map standard attributes (email, firstName, lastName, groups). ## Test and enforce Test with one user first, then enable 'Require SSO' once successful. Provide an SSO bypass URL to your IT team in case of misconfig. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # GDPR data export and deletion requests URL: https://help.cosmoquick.com/article/gdpr-data-export-and-deletion-requests Category: Account Management Updated: 2026-05-28 Tags: gdpr, privacy How CosmoQuick handles data subject access requests (DSARs). > **Quick answer:** How CosmoQuick handles data subject access requests (DSARs). ## Self-serve export Settings → Privacy → Export my data. We generate a ZIP of your profile, applications, and messages within 24 hours. ## Right to deletion Settings → Account → Delete. We purge personal data within 30 days; aggregated/anonymized data may be retained for analytics. ## Recruiter-side DSARs Recruiters acting as controllers can submit candidate DSARs from the candidate detail view — we coordinate fulfillment automatically. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Webhooks: subscribe to CosmoQuick events URL: https://help.cosmoquick.com/article/webhooks-subscribe-to-cosmoquick-events Category: Integrations Updated: 2026-05-28 Tags: webhooks, api Receive real-time JSON pings when candidates move, offers send, or matches arrive. > **Quick answer:** Receive real-time JSON pings when candidates move, offers send, or matches arrive. ## Available events candidate.created, candidate.stage_changed, match.scored, message.sent, offer.signed, role.published, and 30+ more. - candidate.created - candidate.stage_changed - match.scored - message.sent - offer.signed - role.published ## Signing & verification Each delivery is HMAC-SHA256 signed using your webhook secret. Verify the X-CosmoQuick-Signature header before processing. ## Retries We retry failed deliveries 5 times with exponential backoff and surface failures in the Webhooks dashboard. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Zapier integration cookbook URL: https://help.cosmoquick.com/article/zapier-integration-cookbook Category: Integrations Updated: 2026-05-28 Tags: zapier, automation Ten Zaps that automate the boring 30% of recruiting. > **Quick answer:** Ten Zaps that automate the boring 30% of recruiting. ## Top automations Start with these proven Zaps and adapt to your workflow. - New CosmoQuick match → Slack DM to the recruiter - Offer signed → create deal in Pipedrive - Stage change to Hired → add row in Google Sheets HR tracker - New role published → tweet via Buffer - Candidate replied → assign Linear issue - Calendar interview booked → post to a #interviews Slack channel ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Email deliverability: avoid the spam folder URL: https://help.cosmoquick.com/article/email-deliverability-avoid-the-spam-folder Category: Integrations Updated: 2026-05-28 Tags: email, deliverability Configure DKIM, SPF, and DMARC so candidate outreach lands in the inbox. > **Quick answer:** Configure DKIM, SPF, and DMARC so candidate outreach lands in the inbox. ## Authenticate your sending domain Settings → Outreach → Domain → add DKIM and SPF DNS records we provide. Verification usually completes in under 10 minutes. ## DMARC policy Start with p=none to monitor, then move to quarantine or reject once aligned. We provide an aggregate report viewer. ## Warm-up New domains should ramp send volume gradually — start at 20/day and double weekly for 6 weeks. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bulk-import candidates from CSV URL: https://help.cosmoquick.com/article/bulk-import-candidates-from-csv Category: Troubleshooting Updated: 2026-05-28 Tags: import, csv Map fields, dedupe, and avoid the top five validation errors. > **Quick answer:** Map fields, dedupe, and avoid the top five validation errors. ## File format UTF-8 CSV, max 10 MB or 25k rows per upload. Headers must include at minimum: name, email. ## Smart dedupe We match on email; if blank, on (full_name + LinkedIn URL). Conflicts surface for manual review. ## Top errors Watch for: BOM characters, Excel-mangled phone numbers, and Date columns saved as serial numbers. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Slack notifications setup URL: https://help.cosmoquick.com/article/slack-notifications-setup Category: Integrations Updated: 2026-05-28 Tags: slack, notifications Push the right events to the right channels without noise. > **Quick answer:** Push the right events to the right channels without noise. ## Connect Slack Settings → Integrations → Slack → Add to Slack. Authorize the workspace and channels we should access. ## Route by event Create rules like: new match → #sourcing, offer signed → #wins, stage change to Hired → #all-hands. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Mobile push notifications URL: https://help.cosmoquick.com/article/mobile-push-notifications Category: Getting Started Updated: 2026-05-28 Tags: mobile, push, pwa Enable and tune push for iOS and Android via the PWA. > **Quick answer:** Enable and tune push for iOS and Android via the PWA. ## Install PWA iOS Safari: Share → Add to Home Screen. Android Chrome: menu → Install app. ## Grant permission On first launch, allow push. You can later filter by event type in Settings → Notifications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Keyboard shortcuts cheat sheet URL: https://help.cosmoquick.com/article/keyboard-shortcuts-cheat-sheet Category: Getting Started Updated: 2026-05-28 Tags: shortcuts, power-user Move 3x faster with the full shortcut map. > **Quick answer:** Move 3x faster with the full shortcut map. ## Global ⌘K command palette, ⌘/ help, G then H home, G then P pipeline, G then I inbox. - ⌘K — Command palette - ⌘/ — Help - G H — Go to Home - G P — Go to Pipeline - G I — Go to Inbox - ? — Context shortcuts - N — New (role/candidate/message) - E — Edit current item ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Dark mode, themes, and accessibility URL: https://help.cosmoquick.com/article/dark-mode-themes-and-accessibility Category: Getting Started Updated: 2026-05-28 Tags: accessibility, theme Match your OS theme, increase contrast, and reduce motion. > **Quick answer:** Match your OS theme, increase contrast, and reduce motion. ## Theme Toggle in the top-right header, or sync with system in Settings → Appearance. ## Accessibility We meet WCAG 2.1 AA. Settings → Accessibility lets you increase font size, reduce motion, and turn on high-contrast outlines. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Internationalization & supported languages URL: https://help.cosmoquick.com/article/internationalization-supported-languages Category: Getting Started Updated: 2026-05-28 Tags: i18n, languages Currently supported locales and what's on the roadmap. > **Quick answer:** Currently supported locales and what's on the roadmap. ## Supported today English, Hindi, Spanish, Portuguese, French, German. Right-to-left layouts (Arabic, Hebrew) launch Q3. ## Change language Settings → Language. Translations cover the product UI; recruiter-authored content remains in the original language. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Refer a friend, get a month free URL: https://help.cosmoquick.com/article/refer-a-friend-get-a-month-free Category: Getting Started Updated: 2026-05-28 Tags: referrals How the CosmoQuick referral program works for recruiters and candidates. > **Quick answer:** How the CosmoQuick referral program works for recruiters and candidates. ## Share your link Settings → Referrals → Copy link. Anyone who signs up gets a free month of Pro; you get a free month per converted user. ## Tracking See pending and confirmed referrals in the dashboard. Credits stack — refer 12 friends, get a full free year. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Status page and incident communication URL: https://help.cosmoquick.com/article/status-page-and-incident-communication Category: Troubleshooting Updated: 2026-05-28 Tags: status, incidents Subscribe to incidents and read the postmortem archive. > **Quick answer:** Subscribe to incidents and read the postmortem archive. ## Real-time status status.cosmoquick.com covers Web, API, Matching, Search, Email, and Webhooks subsystems. ## Subscribe Email, RSS, Slack, or SMS notifications. Choose 'all incidents' or 'major only'. ## Postmortems We publish blameless postmortems within 5 business days of every Sev 1 or Sev 2 incident. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Affiliate and partner program URL: https://help.cosmoquick.com/article/affiliate-and-partner-program Category: Agencies & Teams Updated: 2026-05-28 Tags: affiliate, partners Earn revenue share by referring agencies and companies. > **Quick answer:** Earn revenue share by referring agencies and companies. ## Two tracks Affiliate (anyone — 20% recurring for 12 months) and Partner (agencies and consultants — co-marketing + 30% rev share + dedicated CSM). ## Apply cosmoquick.com/partners — review within 5 business days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # API authentication and tokens URL: https://help.cosmoquick.com/article/api-authentication-and-tokens Category: Integrations Updated: 2026-05-28 Tags: api, tokens Generate, scope, and rotate API tokens safely. > **Quick answer:** Generate, scope, and rotate API tokens safely. ## Create a token Settings → Developer → Tokens → New. Choose scopes (read:candidates, write:roles, etc.) and an optional expiry. ## Best practices Use server-side only, rotate every 90 days, prefer scoped tokens over master keys, and log token IDs for audit trails. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # How recruiter Intel works URL: https://help.cosmoquick.com/article/how-recruiter-intel-works Category: AI Features Updated: 2026-05-28 Tags: intel, analytics Inside the live market intelligence feed for recruiters. > **Quick answer:** Inside the live market intelligence feed for recruiters. ## What's inside Real-time benchmarks: median comp by role/city/level, time-to-fill, decline reasons, and competitor hiring velocity. ## Data source Aggregated, anonymized signals from the CosmoQuick network. Individual companies and candidates are never identifiable. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Candidate Pulse: how it's calculated URL: https://help.cosmoquick.com/article/candidate-pulse-how-it-s-calculated Category: AI Features Updated: 2026-05-28 Tags: pulse, scoring Decode the engagement score recruiters see on every candidate. > **Quick answer:** Decode the engagement score recruiters see on every candidate. ## Inputs Login recency, reply speed to recruiters, profile freshness, application activity, and interview completion rate. ## What recruiters see A 1–10 Pulse with a tiny sparkline. High Pulse correlates with 4x higher hire conversion in our data. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Decline a candidate gracefully URL: https://help.cosmoquick.com/article/decline-a-candidate-gracefully Category: Best Practices Updated: 2026-05-28 Tags: decline, candidate-experience Templates and timing that protect your employer brand. > **Quick answer:** Templates and timing that protect your employer brand. ## Decline within 5 business days Silence is the #1 employer brand killer. We auto-remind you at day 3. ## Use a real reason Generic 'we went another direction' kills trust. Use one of our outcome-anchored templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Manage notification preferences URL: https://help.cosmoquick.com/article/manage-notification-preferences Category: Getting Started Updated: 2026-05-28 Tags: notifications, preferences Tame email, push, and in-app pings without missing what matters. > **Quick answer:** Tame email, push, and in-app pings without missing what matters. ## Three channels Email, in-app, and push. Each event can be routed independently — settings persist per workspace. ## Digest mode Roll up low-urgency events into a daily 8am digest to reduce interruption fatigue. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Calendar timezones and DST gotchas URL: https://help.cosmoquick.com/article/calendar-timezones-and-dst-gotchas Category: Troubleshooting Updated: 2026-05-28 Tags: calendar, timezones How CosmoQuick handles cross-timezone interviews and daylight savings. > **Quick answer:** How CosmoQuick handles cross-timezone interviews and daylight savings. ## Always store UTC All times are stored UTC and rendered in each viewer's local timezone. ## DST safety Interviews crossing DST boundaries are auto-recomputed; both invitees get an updated invite. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Export your data anytime URL: https://help.cosmoquick.com/article/export-your-data-anytime Category: Getting Started Updated: 2026-05-28 Tags: export, portability Per-workspace exports for candidates, roles, messages, and analytics. > **Quick answer:** Per-workspace exports for candidates, roles, messages, and analytics. ## Self-serve Settings → Export. Choose CSV or JSON; large exports are emailed as a download link within 30 minutes. ## API export /v1/exports endpoint supports incremental dumps with cursor pagination. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Anti-fraud and verification at CosmoQuick URL: https://help.cosmoquick.com/article/anti-fraud-and-verification-at-cosmoquick Category: Account Management Updated: 2026-05-28 Tags: trust, fraud How we prevent fake recruiters, scam roles, and resume fraud. > **Quick answer:** How we prevent fake recruiters, scam roles, and resume fraud. ## Recruiter verification Domain ownership + LinkedIn + company registry check for paid plans. ## Role moderation Every public role passes an automated scam classifier; flagged listings are reviewed within 1 business hour. ## Candidate verification Optional ID verification via Persona unlocks the Verified badge. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What's new: changelog & roadmap URL: https://help.cosmoquick.com/article/what-s-new-changelog-roadmap Category: Getting Started Updated: 2026-05-28 Tags: changelog, updates Where to follow product updates, betas, and deprecations. > **Quick answer:** Where to follow product updates, betas, and deprecations. ## Subscribe cosmoquick.com/changelog — RSS, email digest, or in-app pings. ## Deprecation policy Public API changes get 90 days notice; UI changes get 14 days for material changes. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The CosmoQuick Match Score, explained line-by-line URL: https://help.cosmoquick.com/article/the-cosmoquick-match-score-explained-line-by-line Category: AI Features Updated: 2026-05-28 Tags: match-score, ranking How the 0–100 match score is composed from skills, signal, intent, and context. > **Quick answer:** How the 0–100 match score is composed from skills, signal, intent, and context. ## Skills fit (40%) Semantic overlap between role must-haves and candidate skills, weighted by recency and proficiency. Synonyms (e.g. RTL ↔ React Testing Library) are handled automatically. ## Trajectory & context (25%) Level, domain, company-stage similarity, and growth rate. A staff engineer at a Series B startup ranks higher for a similar Series B than for a pre-seed. ## Intent & availability (20%) Open-to-work status, response Pulse, salary alignment, and location/remote compatibility. ## Mutual signal (15%) Implicit and explicit signals from both sides — saves, replies, profile views, and historical hire patterns inside your workspace. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tune AI matching to your team's taste URL: https://help.cosmoquick.com/article/tune-ai-matching-to-your-team-s-taste Category: AI Features Updated: 2026-05-28 Tags: calibration, ai Use Calibration Mode to teach the model what 'great' looks like for you. > **Quick answer:** Use Calibration Mode to teach the model what 'great' looks like for you. ## Why calibration matters Default rankings are strong; calibrated rankings are your-team-strong. Two thumbs from a hiring manager beats 20 generic filters. ## Run a calibration round Open any role → Calibrate → review 10 AI-surfaced profiles → mark Yes / Maybe / No. The model retrains for this role within seconds. ## Re-calibrate quarterly Your bar rises. Re-run calibration whenever you bump leveling or change role scope. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bias controls and fair-ranking guarantees URL: https://help.cosmoquick.com/article/bias-controls-and-fair-ranking-guarantees Category: AI Features Updated: 2026-05-28 Tags: fairness, bias, compliance What CosmoQuick does — and does not do — to keep matching fair. > **Quick answer:** What CosmoQuick does — and does not do — to keep matching fair. ## What we never use Name, photo, gender, age, race, religion, marital status, or any inferred protected attribute is excluded from ranking models. ## Audit reports Enterprise admins can pull adverse-impact reports per role, comparing shortlist composition to applicant pool composition. ## Human-in-the-loop Final shortlist decisions remain with the recruiter. AI surfaces; humans decide. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI JD writer: generate roles from a one-liner URL: https://help.cosmoquick.com/article/ai-jd-writer-generate-roles-from-a-one-liner Category: AI Features Updated: 2026-05-28 Tags: jd, ai Turn 'Senior backend, fintech, hybrid Bangalore' into a polished job description. > **Quick answer:** Turn 'Senior backend, fintech, hybrid Bangalore' into a polished job description. ## Prompting tips Include level, domain, location, comp band, and one differentiator. The output gets sharper with each detail. ## Tone presets Pick Crisp, Founder-voice, Inclusive, or Technical. You can edit before publishing. ## Inclusion checks We highlight gendered or exclusionary language and suggest replacements inline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI interview practice for candidates URL: https://help.cosmoquick.com/article/ai-interview-practice-for-candidates Category: AI Features Updated: 2026-05-28 Tags: interview, practice Real-time mock interviews with voice, feedback, and rubric scoring. > **Quick answer:** Real-time mock interviews with voice, feedback, and rubric scoring. ## Pick a track Behavioral, system design, frontend, backend, data, PM, or founder pitch — 40+ tracks total. ## Live feedback Voice transcription + scoring on clarity, structure, depth, and recovery. Replays include heatmap of weak moments. ## Earn the Verified badge Score ≥80% on three tracks to unlock the Interview-Verified badge on your profile. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Resume parsing accuracy and overrides URL: https://help.cosmoquick.com/article/resume-parsing-accuracy-and-overrides Category: AI Features Updated: 2026-05-28 Tags: resume, parsing How we extract structured data from any resume — and how to fix mistakes. > **Quick answer:** How we extract structured data from any resume — and how to fix mistakes. ## What we extract Roles, dates, titles, companies, skills, education, certifications, location history, and links. PDF, DOCX, and image-based resumes are supported via OCR. ## Confidence and overrides Each field carries a confidence score. Anything under 80% is flagged for review on the candidate profile. ## Privacy Resume blobs are encrypted at rest and never shared outside your workspace without explicit candidate consent. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Skill graph: how we normalize 50k+ skills URL: https://help.cosmoquick.com/article/skill-graph-how-we-normalize-50k-skills Category: AI Features Updated: 2026-05-28 Tags: skills, taxonomy Why 'React.js', 'react', and 'ReactJS' all roll up to the same node. > **Quick answer:** Why 'React.js', 'react', and 'ReactJS' all roll up to the same node. ## The graph Skills are nodes; relations include 'is-a', 'requires', and 'commonly-paired-with'. Search a parent (e.g. JavaScript) and you also surface children (Next.js, Remix). ## Custom skills Add proprietary skills (e.g. internal frameworks). They live in your workspace and never leak to the global graph. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Semantic search vs keyword search URL: https://help.cosmoquick.com/article/semantic-search-vs-keyword-search Category: AI Features Updated: 2026-05-28 Tags: search, ai When to use natural-language queries vs strict Boolean filters. > **Quick answer:** When to use natural-language queries vs strict Boolean filters. ## Natural language Try: 'staff backend who scaled payments at a fintech in last 3 years'. The engine maps intent → skills + trajectory + domain. ## Boolean operators Use AND, OR, NOT, parentheses, and field tags (skill:, city:, comp<, comp>) when you need precision. ## Hybrid Combine: skill:rust AND 'distributed systems' NOT recruiter — the best of both worlds. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Pipeline forecast: AI predictions for hiring velocity URL: https://help.cosmoquick.com/article/pipeline-forecast-ai-predictions-for-hiring-velocity Category: AI Features Updated: 2026-05-28 Tags: forecast, analytics Time-to-fill, drop-off risks, and offer-accept probability — predicted in real time. > **Quick answer:** Time-to-fill, drop-off risks, and offer-accept probability — predicted in real time. ## Inputs Stage age, candidate Pulse, market comp deltas, your historical conversion, and seasonality. ## Use it Sort your pipeline by 'most at risk this week' and act before candidates ghost. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Anonymous mode for first-round review URL: https://help.cosmoquick.com/article/anonymous-mode-for-first-round-review Category: AI Features Updated: 2026-05-28 Tags: fairness, anonymous Hide name, photo, school, and gender pronouns for the first screen. > **Quick answer:** Hide name, photo, school, and gender pronouns for the first screen. ## Toggle per role Role settings → Anonymous first round. Reverts to full profile after the first stage advance. ## What stays visible Skills, experience, projects, and AI-summarized impact statements. Everything that predicts success; nothing that predicts bias. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 48-hour shortlist playbook URL: https://help.cosmoquick.com/article/the-48-hour-shortlist-playbook Category: Hiring Playbooks Updated: 2026-05-28 Tags: playbook, sourcing From an open role to five great candidates in 48 hours, every time. > **Quick answer:** From an open role to five great candidates in 48 hours, every time. ## Hour 0–2: Calibrate Post the role with AI Draft. Spend 30 min calibrating the first 10 matches. This single step doubles downstream quality. ## Hour 2–8: Outreach Use the 3-touch sequence template; personalize the first line only — automate the rest. ## Hour 8–48: Triage Screen 20-min calls, push 5 to the next stage, and decline the rest within 24 hours with a real reason. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Outbound playbook: warm + cold + boomerang URL: https://help.cosmoquick.com/article/outbound-playbook-warm-cold-boomerang Category: Hiring Playbooks Updated: 2026-05-28 Tags: sourcing, outbound Three sourcing motions, when to run each, and what to measure. > **Quick answer:** Three sourcing motions, when to run each, and what to measure. ## Warm (referrals) Always start here. Use the Referral Asks template to make introductions effortless for your network. ## Cold (CosmoQuick + extension) Use semantic search + Match Score ≥75 + Pulse ≥7 as your sourcing pool. Expect 25–35% reply rate with personalization. ## Boomerang (alumni & silvers) Tag past silver-medalists. Quarterly check-ins convert 3x better than fresh cold outreach. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Closing senior candidates in competitive markets URL: https://help.cosmoquick.com/article/closing-senior-candidates-in-competitive-markets Category: Hiring Playbooks Updated: 2026-05-28 Tags: closing, senior Frameworks for navigating counter-offers and multi-offer races. > **Quick answer:** Frameworks for navigating counter-offers and multi-offer races. ## Pre-close from day one Surface decision criteria during the first call: comp, mission, scope, manager, timing. Re-confirm at every stage. ## Counter-offer response Acknowledge → reframe to growth → offer asymmetric upside (scope, equity refresh, OKR ownership). ## Anchor on impact Senior candidates choose impact density. Quantify what they'd own in their first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Scorecards: design rubrics that actually predict URL: https://help.cosmoquick.com/article/scorecards-design-rubrics-that-actually-predict Category: Hiring Playbooks Updated: 2026-05-28 Tags: scorecards, interviews The 5-criteria, 4-level rubric template used by top hiring teams. > **Quick answer:** The 5-criteria, 4-level rubric template used by top hiring teams. ## 5 criteria, no more Pick 3 must-have skills + 2 cultural / leadership signals. More than 5 dilutes signal. ## 4 levels, not 5 Eliminating the middle 'neutral' option forces real opinions. Use: Strong No / No / Yes / Strong Yes. ## Calibration meetings 30-min weekly review with anonymized scores. Drift correction beats individual heroics. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Diversity sourcing playbook URL: https://help.cosmoquick.com/article/diversity-sourcing-playbook Category: Hiring Playbooks Updated: 2026-05-28 Tags: diversity, sourcing Concrete tactics that actually move shortlist composition. > **Quick answer:** Concrete tactics that actually move shortlist composition. ## Start at the funnel top Skill-based search (no school/company gates) expands the sourcing pool 4–6x. ## Partner channels Built-in integrations with /dev/color, Women Who Code, Out in Tech, and 25+ community partners. ## Measure adverse impact Use the Fairness Report to compare offer rates across demographic groups, role by role. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # First-90-day onboarding handoff URL: https://help.cosmoquick.com/article/first-90-day-onboarding-handoff Category: Hiring Playbooks Updated: 2026-05-28 Tags: onboarding, retention Hand-off from recruiter to manager that retains hires. > **Quick answer:** Hand-off from recruiter to manager that retains hires. ## Day -7 Share candidate's stated motivators and dealbreakers with the hiring manager. ## Day 0 Welcome pack with starter projects, the team's working agreements, and a buddy assignment. ## Day 30 / 60 / 90 Structured check-ins. Recruiter joins day 30 to capture signal for future hires. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Take-home assignments that don't burn candidates URL: https://help.cosmoquick.com/article/take-home-assignments-that-don-t-burn-candidates Category: Hiring Playbooks Updated: 2026-05-28 Tags: assessments, take-home Design assignments that respect time and predict on-the-job performance. > **Quick answer:** Design assignments that respect time and predict on-the-job performance. ## Cap at 2 hours Anything longer drops senior-candidate completion by 60%+. ## Pay for the work Even token compensation signals respect and boosts completion rates. ## Rubric > impression Share the rubric with the candidate up front. Removes mystery; selects for craft, not anxiety. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reference-check questions that actually surface signal URL: https://help.cosmoquick.com/article/reference-check-questions-that-actually-surface-signal Category: Hiring Playbooks Updated: 2026-05-28 Tags: references Beyond 'would you hire them again' — the 8 questions that predict. > **Quick answer:** Beyond 'would you hire them again' — the 8 questions that predict. ## Specific over abstract Ask 'tell me about a project where they shipped under ambiguity' not 'are they self-directed?'. ## Triangulate Ask the same question to a peer, a manager, and a report. Discrepancies are the signal. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Write a headline that 10x's recruiter views URL: https://help.cosmoquick.com/article/write-a-headline-that-10x-s-recruiter-views Category: Candidate Dashboard Updated: 2026-05-28 Tags: profile, headline The 9-word headline formula that doubles inbound interest. > **Quick answer:** The 9-word headline formula that doubles inbound interest. ## The formula [Level] [Discipline] who [unique outcome] · [domain]. Example: 'Senior backend who scaled payments to $1B GMV · fintech'. ## Anti-patterns Generic ('Software Engineer'), buzzwords ('rockstar ninja'), or kitchen sinks (10 skills jammed in). Specificity wins. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a portfolio that survives a 6-second skim URL: https://help.cosmoquick.com/article/build-a-portfolio-that-survives-a-6-second-skim Category: Candidate Dashboard Updated: 2026-05-28 Tags: portfolio Recruiters skim. Design your portfolio for the first 6 seconds. > **Quick answer:** Recruiters skim. Design your portfolio for the first 6 seconds. ## Above the fold Headline + 3 outcome bullets + 1 proof link. Everything else is bonus. ## Outcomes > outputs 'Shipped feature X' is an output. 'Cut p95 latency 38% across checkout' is an outcome. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Salary expectations: how to set yours URL: https://help.cosmoquick.com/article/salary-expectations-how-to-set-yours Category: Candidate Dashboard Updated: 2026-05-28 Tags: salary, comp Use CosmoQuick's live comp data to set a confident, well-anchored range. > **Quick answer:** Use CosmoQuick's live comp data to set a confident, well-anchored range. ## Pull live comp Profile → Comp Insights pulls median + 25th/75th percentiles for your role, level, city. ## Set a range Anchor your range from p50 to p75. Recruiters self-select; you avoid undervaluing yourself. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Get faster recruiter replies with Pulse URL: https://help.cosmoquick.com/article/get-faster-recruiter-replies-with-pulse Category: Candidate Dashboard Updated: 2026-05-28 Tags: pulse, engagement What Pulse measures and how to boost yours. > **Quick answer:** What Pulse measures and how to boost yours. ## Inputs Login recency, reply speed, profile updates, and interview completion rate. ## How to lift it Log in weekly, reply within 24h, refresh one field per month, and complete at least one practice interview. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Open-to-work without your boss knowing URL: https://help.cosmoquick.com/article/open-to-work-without-your-boss-knowing Category: Candidate Dashboard Updated: 2026-05-28 Tags: stealth, privacy Stealth mode hides your profile from current and parent-domain employers. > **Quick answer:** Stealth mode hides your profile from current and parent-domain employers. ## Enable stealth Profile → Visibility → Stealth. Add your current employer's email domains to the blocklist. ## What's hidden Your full profile is invisible to anyone signing in from a blocked domain. AI matching still works under a pseudonym. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Negotiate the offer with CosmoQuick Coach URL: https://help.cosmoquick.com/article/negotiate-the-offer-with-cosmoquick-coach Category: Candidate Dashboard Updated: 2026-05-28 Tags: negotiation, offer AI-assisted negotiation prep with scripts, anchor numbers, and BATNA analysis. > **Quick answer:** AI-assisted negotiation prep with scripts, anchor numbers, and BATNA analysis. ## Anchor with data Coach pulls live comp + your offer + competing offers into one view. ## Script the call Get a 3-paragraph script tuned to your offer specifics. Practice it out loud once. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Visa and relocation signals on your profile URL: https://help.cosmoquick.com/article/visa-and-relocation-signals-on-your-profile Category: Candidate Dashboard Updated: 2026-05-28 Tags: visa, relocation Clearly communicate sponsorship needs and relocation flexibility. > **Quick answer:** Clearly communicate sponsorship needs and relocation flexibility. ## Set status precisely Profile → Work eligibility. Options range from 'no sponsorship needed' to 'will need H1B transfer'. ## Relocation prefs List 3 cities you'd consider and the support you'd need. Recruiters filter on this — be honest, not optimistic. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Define a role: from intake to publishable JD URL: https://help.cosmoquick.com/article/define-a-role-from-intake-to-publishable-jd Category: Best Practices Updated: 2026-05-28 Tags: intake, jd A 30-minute intake template that prevents 80% of mid-pipeline pivots. > **Quick answer:** A 30-minute intake template that prevents 80% of mid-pipeline pivots. ## 5 framing questions Why this role now? What problem will they solve in 90 days? What does great look like in year 1? Who are 2 example people we'd love to clone? What are non-negotiables? ## Convert to JD Use AI Draft with the intake answers pasted in. The output is 90% there; edit tone and ship. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Structured interview loop design URL: https://help.cosmoquick.com/article/structured-interview-loop-design Category: Best Practices Updated: 2026-05-28 Tags: loop, interviews Map competencies to interviewers, avoid duplication, hit a decision in 5 days. > **Quick answer:** Map competencies to interviewers, avoid duplication, hit a decision in 5 days. ## Competency map Each loop covers 4–5 competencies; each interviewer owns 1–2. No duplication. ## Debrief in <24h Async written verdicts before the live debrief. Prevents anchoring bias. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Candidate experience NPS — track and improve URL: https://help.cosmoquick.com/article/candidate-experience-nps-track-and-improve Category: Best Practices Updated: 2026-05-28 Tags: cnps, experience Built-in cNPS surveys after every interview loop. > **Quick answer:** Built-in cNPS surveys after every interview loop. ## Auto-send Settings → Surveys → enable post-loop cNPS. Sent 24h after the final round, anonymous. ## Benchmark Industry median is +20. Top hiring teams hit +60 by being fast, honest, and human. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run a 'silver medal' program URL: https://help.cosmoquick.com/article/run-a-silver-medal-program Category: Best Practices Updated: 2026-05-28 Tags: silver-medal, pipeline Convert near-hires into long-term pipeline. > **Quick answer:** Convert near-hires into long-term pipeline. ## Tag at decline Decline reason → 'Strong, not this role'. Auto-tags candidate as silver-medalist. ## Quarterly re-engage Templated 'remember me?' note + 1 line of company update. ~22% become hires within 12 months in our data. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Compensation philosophy and bands URL: https://help.cosmoquick.com/article/compensation-philosophy-and-bands Category: Best Practices Updated: 2026-05-28 Tags: compensation, bands Document your bands, share them, and stick to them. > **Quick answer:** Document your bands, share them, and stick to them. ## Why publish bands Reduces back-and-forth, builds trust, and filters self-mis-matched candidates early. ## Use CosmoQuick Bands Tools → Comp Bands lets you import or build bands per role family, level, and geography. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Plan comparison: Free, Pro, Team, Enterprise URL: https://help.cosmoquick.com/article/plan-comparison-free-pro-team-enterprise Category: Pricing & Billing Updated: 2026-05-28 Tags: plans, pricing Side-by-side comparison of every plan and what unlocks where. > **Quick answer:** Side-by-side comparison of every plan and what unlocks where. ## Free Browse jobs, basic AI matching, 3 applications/month, mobile app, community support. ## Pro ($0.99 trial) Unlimited AI matches, premium filters, Interview Practice, Recruiter Intel, priority email support. ## Team Workspaces, SSO, shared pipelines, role-based permissions, SAML, audit log, dedicated CSM. ## Enterprise SCIM, custom DPA, regional data residency, white-label, custom SLAs, on-prem SSO bridges. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Switch between monthly and annual billing URL: https://help.cosmoquick.com/article/switch-between-monthly-and-annual-billing Category: Pricing & Billing Updated: 2026-05-28 Tags: annual, billing Save 20% and lock in pricing for 12 months. > **Quick answer:** Save 20% and lock in pricing for 12 months. ## Switch Settings → Billing → Switch to annual. Pro-rata credit applied automatically. ## Annual perks 20% discount, priority support upgrade, and 2 free Coach sessions for candidates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Invoices, GST, VAT, and tax IDs URL: https://help.cosmoquick.com/article/invoices-gst-vat-and-tax-ids Category: Pricing & Billing Updated: 2026-05-28 Tags: invoices, tax, gst, vat Get compliant invoices with your business tax ID auto-included. > **Quick answer:** Get compliant invoices with your business tax ID auto-included. ## Set up business profile Settings → Billing → Business profile. Add legal name, address, GSTIN/VAT/Tax ID, and CFO email. ## Where invoices land All historical invoices live at Settings → Billing → Invoices. Auto-emailed to your CFO contact on charge. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Pause your subscription URL: https://help.cosmoquick.com/article/pause-your-subscription Category: Pricing & Billing Updated: 2026-05-28 Tags: pause, subscription Temporarily pause Pro for up to 90 days without losing data. > **Quick answer:** Temporarily pause Pro for up to 90 days without losing data. ## How Settings → Billing → Pause. Pick 30/60/90 days. Profile stays live but Pro features disable. ## Auto-resume We email you 3 days before resume so you can extend or cancel. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Refund policy and how to request one URL: https://help.cosmoquick.com/article/refund-policy-and-how-to-request-one Category: Pricing & Billing Updated: 2026-05-28 Tags: refund, billing Our 7-day no-questions-asked policy and the request flow. > **Quick answer:** Our 7-day no-questions-asked policy and the request flow. ## Eligibility Any charge within the last 7 days qualifies. No paperwork; just reply to your invoice email. ## Processing time Refunds reflect within 5–10 business days depending on your bank. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Add multiple payment methods and a backup card URL: https://help.cosmoquick.com/article/add-multiple-payment-methods-and-a-backup-card Category: Pricing & Billing Updated: 2026-05-28 Tags: payment, cards Avoid lapses when your primary card fails or expires. > **Quick answer:** Avoid lapses when your primary card fails or expires. ## Why a backup International cards sometimes get declined on renewal. A backup card prevents service interruption. ## Add Settings → Billing → Payment methods → Add. Mark one as primary; we fall back automatically on failure. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Active sessions and 'sign out everywhere' URL: https://help.cosmoquick.com/article/active-sessions-and-sign-out-everywhere Category: Account Management Updated: 2026-05-28 Tags: sessions, security See every device signed into your account and revoke instantly. > **Quick answer:** See every device signed into your account and revoke instantly. ## View sessions Settings → Security → Active sessions. Each row shows device, IP city, and last activity. ## Revoke Revoke a single session or use 'Sign out everywhere' to force re-auth on every device. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # SCIM provisioning for Team/Enterprise URL: https://help.cosmoquick.com/article/scim-provisioning-for-team-enterprise Category: Account Management Updated: 2026-05-28 Tags: scim, enterprise Auto-provision and de-provision users from your IdP. > **Quick answer:** Auto-provision and de-provision users from your IdP. ## Supported IdPs Okta, Azure AD, OneLogin, JumpCloud, Google Workspace (beta). ## Setup Settings → SCIM → generate bearer token → paste into your IdP app. Test with 1 user, then enable. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Audit log: who did what, when URL: https://help.cosmoquick.com/article/audit-log-who-did-what-when Category: Account Management Updated: 2026-05-28 Tags: audit, compliance Tamper-evident audit log of every privileged action. > **Quick answer:** Tamper-evident audit log of every privileged action. ## What's logged Auth events, permission changes, candidate exports, role publishes, billing changes, API token use. ## Export Stream to your SIEM (Splunk, Datadog, S3) via the audit webhook. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Role-based access control (RBAC) URL: https://help.cosmoquick.com/article/role-based-access-control-rbac Category: Account Management Updated: 2026-05-28 Tags: rbac, permissions Built-in roles and how to build custom ones. > **Quick answer:** Built-in roles and how to build custom ones. ## Built-in roles Owner, Admin, Recruiter, Hiring Manager, Interviewer, Client (read-only), Billing. ## Custom roles Team plan and above. Compose from atomic permissions like 'view comp', 'export candidates', 'publish role'. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Data residency: EU, US, and India regions URL: https://help.cosmoquick.com/article/data-residency-eu-us-and-india-regions Category: Account Management Updated: 2026-05-28 Tags: residency, data Choose where your data lives and where it's processed. > **Quick answer:** Choose where your data lives and where it's processed. ## Default US (AWS us-east-1) for new workspaces. Switch in Settings → Privacy → Region (Team/Enterprise). ## Supported regions us-east-1, eu-west-1 (Ireland), ap-south-1 (Mumbai). Custom regions on Enterprise. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bug bounty program and responsible disclosure URL: https://help.cosmoquick.com/article/bug-bounty-program-and-responsible-disclosure Category: Account Management Updated: 2026-05-28 Tags: security, bounty Report vulnerabilities and get paid. > **Quick answer:** Report vulnerabilities and get paid. ## Scope *.cosmoquick.com, mobile apps, and our public API. Out of scope: 3rd-party SaaS and DoS. ## Rewards Critical: $5k–$15k. High: $1k–$5k. Medium: $250–$1k. Low: swag. ## Report security@cosmoquick.com — PGP key at cosmoquick.com/.well-known/security.txt. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Greenhouse two-way sync URL: https://help.cosmoquick.com/article/greenhouse-two-way-sync Category: Integrations Updated: 2026-05-28 Tags: greenhouse, ats Bidirectional sync of candidates, stages, and notes with Greenhouse. > **Quick answer:** Bidirectional sync of candidates, stages, and notes with Greenhouse. ## Connect Settings → Integrations → Greenhouse → OAuth. Map roles and stages 1:1 before enabling write-back. ## Conflict resolution Last-write-wins by default; switch to 'Greenhouse wins' for the source-of-truth setup. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Lever integration URL: https://help.cosmoquick.com/article/lever-integration Category: Integrations Updated: 2026-05-28 Tags: lever, ats Push CosmoQuick matches to Lever and pull back stage updates. > **Quick answer:** Push CosmoQuick matches to Lever and pull back stage updates. ## Connect Settings → Integrations → Lever. Use a Super Admin API key with scopes for postings and candidates. ## Sync cadence Realtime via webhooks; nightly reconciliation handles any missed events. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Ashby, Workable, and other ATS integrations URL: https://help.cosmoquick.com/article/ashby-workable-and-other-ats-integrations Category: Integrations Updated: 2026-05-28 Tags: ats, integrations Native and Merge.dev-powered ATS coverage. > **Quick answer:** Native and Merge.dev-powered ATS coverage. ## Native Greenhouse, Lever, Ashby, Workable, Recruitee, JazzHR, Personio. ## Via Merge.dev BambooHR, SmartRecruiters, iCIMS, Teamtailor, Pinpoint, and 30+ more. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Google Calendar and Outlook scheduling URL: https://help.cosmoquick.com/article/google-calendar-and-outlook-scheduling Category: Integrations Updated: 2026-05-28 Tags: calendar, scheduling Two-way calendar sync, free/busy, and one-click interview booking. > **Quick answer:** Two-way calendar sync, free/busy, and one-click interview booking. ## Connect Settings → Integrations → Calendar. Grant free/busy + event write scopes. ## Round-robin & panels Set rules per role: round-robin a pool of interviewers, or auto-find a 4-person panel slot. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Microsoft Teams and Zoom for interviews URL: https://help.cosmoquick.com/article/microsoft-teams-and-zoom-for-interviews Category: Integrations Updated: 2026-05-28 Tags: zoom, teams, interviews Auto-generate meeting links and recordings. > **Quick answer:** Auto-generate meeting links and recordings. ## Connect Settings → Integrations → Zoom / Teams. Single OAuth per workspace. ## Recording & transcripts Optional auto-record with candidate consent banner. Transcripts surface in the candidate profile. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # LinkedIn Recruiter Lite + CosmoQuick URL: https://help.cosmoquick.com/article/linkedin-recruiter-lite-cosmoquick Category: Integrations Updated: 2026-05-28 Tags: linkedin, extension Use the CosmoQuick extension to enrich LinkedIn results with Match Score. > **Quick answer:** Use the CosmoQuick extension to enrich LinkedIn results with Match Score. ## Install extension Chrome / Edge / Brave. The Match Score badge appears next to every LinkedIn profile. ## One-click import Press 'Add to pipeline' on any profile to create a CosmoQuick candidate with enrichment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # REST API quickstart URL: https://help.cosmoquick.com/article/rest-api-quickstart Category: Integrations Updated: 2026-05-28 Tags: api, quickstart Authenticate, fetch candidates, and create a role in 10 lines of code. > **Quick answer:** Authenticate, fetch candidates, and create a role in 10 lines of code. ## Base URL & auth https://api.cosmoquick.com/v1 with Bearer token. All endpoints return JSON. ## Sample curl -H 'Authorization: Bearer ${TOKEN}' https://api.cosmoquick.com/v1/candidates?limit=10 ## Pagination Cursor-based; pass ?cursor=… from the previous response's next_cursor field. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # GraphQL API reference URL: https://help.cosmoquick.com/article/graphql-api-reference Category: Integrations Updated: 2026-05-28 Tags: graphql, api Query exactly the fields you need, in one round trip. > **Quick answer:** Query exactly the fields you need, in one round trip. ## Endpoint POST https://api.cosmoquick.com/v1/graphql with same Bearer auth as REST. ## Playground api.cosmoquick.com/graphql/playground — schema introspection, query history, and saved snippets. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Make.com and n8n recipes URL: https://help.cosmoquick.com/article/make-com-and-n8n-recipes Category: Integrations Updated: 2026-05-28 Tags: make, n8n, automation Low-code automations beyond Zapier. > **Quick answer:** Low-code automations beyond Zapier. ## Make.com Search 'CosmoQuick' in Make's app library — 30+ modules, including AI Match triggers. ## n8n Self-host n8n with our community node: npm i n8n-nodes-cosmoquick. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Embed CosmoQuick widgets on your career page URL: https://help.cosmoquick.com/article/embed-cosmoquick-widgets-on-your-career-page Category: Integrations Updated: 2026-05-28 Tags: embed, widgets Drop-in iframe and JS SDK to host openings on your own domain. > **Quick answer:** Drop-in iframe and JS SDK to host openings on your own domain. ## Iframe Copy the snippet from Settings → Embed. Auto-resizes; SEO-friendly via canonical to your domain. ## JS SDK Full control via cosmoquick.js — render listings, apply forms, and AI screening in your own UI. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Login problems: magic link, password, SSO URL: https://help.cosmoquick.com/article/login-problems-magic-link-password-sso Category: Troubleshooting Updated: 2026-05-28 Tags: login, auth Diagnose the most common login failures in 60 seconds. > **Quick answer:** Diagnose the most common login failures in 60 seconds. ## Magic link not arriving Check spam, allowlist no-reply@cosmoquick.com, and confirm your IT isn't rewriting links via a security gateway. ## Password reset loops Disable any password manager auto-fill on the reset page; manually type the new password once. ## SSO 'no account found' Your IdP email differs from your CosmoQuick email. Ask an admin to align addresses or enable JIT provisioning. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Notifications missing or duplicated URL: https://help.cosmoquick.com/article/notifications-missing-or-duplicated Category: Troubleshooting Updated: 2026-05-28 Tags: notifications Tune channels and stop the noise. > **Quick answer:** Tune channels and stop the noise. ## Missing Check Settings → Notifications. Then verify mobile push permission is granted and the PWA is installed. ## Duplicated Usually two devices subscribed to push + email digest. Disable email digest for that event class. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Slow performance and websocket disconnects URL: https://help.cosmoquick.com/article/slow-performance-and-websocket-disconnects Category: Troubleshooting Updated: 2026-05-28 Tags: performance, network VPN, proxy, and DNS issues that degrade realtime features. > **Quick answer:** VPN, proxy, and DNS issues that degrade realtime features. ## Test direct Disconnect VPN/proxy. If performance returns, your gateway is interfering with websockets. ## Allowlist Whitelist *.cosmoquick.com on ports 443 and 80. Allow WSS on /realtime path. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Resume upload fails or parses wrong URL: https://help.cosmoquick.com/article/resume-upload-fails-or-parses-wrong Category: Troubleshooting Updated: 2026-05-28 Tags: resume, upload Format, size, and OCR gotchas. > **Quick answer:** Format, size, and OCR gotchas. ## Format PDF or DOCX preferred. PNG/JPG resumes work via OCR but lose some structure. ## Size Max 10 MB. Large files often have embedded images — flatten before uploading. ## Encrypted PDFs Remove the password first; we can't decrypt password-protected files. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Two-factor (2FA) recovery URL: https://help.cosmoquick.com/article/two-factor-2fa-recovery Category: Troubleshooting Updated: 2026-05-28 Tags: 2fa, recovery Lost your phone? Here's how to regain access. > **Quick answer:** Lost your phone? Here's how to regain access. ## Backup codes Use one of the 10 backup codes you saved at 2FA setup. Each is single-use. ## Admin reset (Team/Enterprise) An Owner or Admin can force 2FA reset via Settings → Members → Reset 2FA. ## Identity verification Solo accounts: submit a government ID + a selfie at cosmoquick.com/recover. ~24h turnaround. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Browser support and known issues URL: https://help.cosmoquick.com/article/browser-support-and-known-issues Category: Troubleshooting Updated: 2026-05-28 Tags: browser, compatibility Supported browsers, quirks, and workarounds. > **Quick answer:** Supported browsers, quirks, and workarounds. ## Supported Latest 2 versions of Chrome, Edge, Firefox, Safari. iOS Safari 15+, Android Chrome 100+. ## Known issues Brave's strict Shields can block our analytics — features work; you'll just miss your own activity feed. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build your first hiring pipeline (video walkthrough) URL: https://help.cosmoquick.com/article/build-your-first-hiring-pipeline-video-walkthrough Category: Product Tutorials Updated: 2026-05-28 Tags: tutorial, video 10-minute end-to-end tutorial from role to hire. > **Quick answer:** 10-minute end-to-end tutorial from role to hire. ## Watch Embedded at cosmoquick.com/learn/first-pipeline. Closed captions in 6 languages. ## Sandbox Use the demo workspace (sandbox.cosmoquick.com) to follow along without polluting your real data. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Master the command palette (⌘K) URL: https://help.cosmoquick.com/article/master-the-command-palette-k Category: Product Tutorials Updated: 2026-05-28 Tags: shortcuts, command-palette Every action in CosmoQuick is one keystroke away. > **Quick answer:** Every action in CosmoQuick is one keystroke away. ## Open anywhere ⌘K (Mac) or Ctrl+K (Win/Linux). Press / for help articles, > for actions, @ for people, # for roles. ## Fuzzy match Type 'cdr sl' to jump to 'Candidate stage → Shortlist'. The fuzzy matcher learns your patterns. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Saved searches and smart lists URL: https://help.cosmoquick.com/article/saved-searches-and-smart-lists Category: Product Tutorials Updated: 2026-05-28 Tags: search, smart-lists Save a query once; get fresh results every day. > **Quick answer:** Save a query once; get fresh results every day. ## Save Run a search → click 'Save'. Name it and pick refresh cadence (hourly, daily, weekly). ## Notify Opt into a Slack/email ping when new candidates match. Cap notifications per day to avoid fatigue. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Templates: messages, JDs, scorecards URL: https://help.cosmoquick.com/article/templates-messages-jds-scorecards Category: Product Tutorials Updated: 2026-05-28 Tags: templates Build a library once; reuse across every role. > **Quick answer:** Build a library once; reuse across every role. ## Where Settings → Templates. Fork from our 50+ starter templates or import from Notion/Docs. ## Variables Use {{candidate.first_name}}, {{role.title}}, {{recruiter.calendar_link}} for instant personalization. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reporting: build a custom dashboard URL: https://help.cosmoquick.com/article/reporting-build-a-custom-dashboard Category: Product Tutorials Updated: 2026-05-28 Tags: reporting, dashboards Drag-and-drop dashboards across pipeline, sourcing, and DEI metrics. > **Quick answer:** Drag-and-drop dashboards across pipeline, sourcing, and DEI metrics. ## Tiles 30+ tile types: funnel conversion, time-in-stage, source quality, offer-accept, fairness. ## Share Public read-only links, scheduled PDF emails, or embedded iframes for your intranet. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run a multi-client agency on CosmoQuick URL: https://help.cosmoquick.com/article/run-a-multi-client-agency-on-cosmoquick Category: Agencies & Teams Updated: 2026-05-28 Tags: agency, workspaces Workspaces, billing, and reporting tuned for boutique and enterprise agencies. > **Quick answer:** Workspaces, billing, and reporting tuned for boutique and enterprise agencies. ## One workspace per client Isolated data, branding, and audit logs. Switch contexts from the top bar in <1s. ## Cross-workspace search Find a candidate across all your clients (with consent) to spot perfect double-fits. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # White-label the candidate experience URL: https://help.cosmoquick.com/article/white-label-the-candidate-experience Category: Agencies & Teams Updated: 2026-05-28 Tags: white-label Custom domain, logo, palette, and sender — your brand, our engine. > **Quick answer:** Custom domain, logo, palette, and sender — your brand, our engine. ## Setup Settings → Branding → Custom domain. Add CNAME, upload logo + palette, and verify sender domain. ## What's branded Application pages, candidate portal, transactional emails, and exported PDFs. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Client portals: shortlists with feedback URL: https://help.cosmoquick.com/article/client-portals-shortlists-with-feedback Category: Agencies & Teams Updated: 2026-05-28 Tags: client-portal Share a polished shortlist link clients can review and rate. > **Quick answer:** Share a polished shortlist link clients can review and rate. ## Generate Pipeline → Share → Client portal. Expires after N days; password-protect optional. ## Client actions Star, comment, request interview — all events sync back to your pipeline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Commission tracking for agency recruiters URL: https://help.cosmoquick.com/article/commission-tracking-for-agency-recruiters Category: Agencies & Teams Updated: 2026-05-28 Tags: commission, agency Track placements, fees, and payouts inside CosmoQuick. > **Quick answer:** Track placements, fees, and payouts inside CosmoQuick. ## Placement event When a candidate's stage = Hired, we capture fee, placement date, and assigned recruiter. ## Payout reports Monthly CSV with per-recruiter commission, after refund/guarantee adjustments. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # ATS (Applicant Tracking System) URL: https://help.cosmoquick.com/article/ats-applicant-tracking-system Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A database that stores candidates and tracks their progression through hiring stages. CosmoQuick is an AI-native ATS — see recruiter onboarding. > **Quick answer:** A database that stores candidates and tracks their progression through hiring stages. CosmoQuick is an AI-native ATS — see recruiter onboarding. ## Definition A database that stores candidates and tracks their progression through hiring stages. CosmoQuick is an AI-native ATS — see [recruiter onboarding](/category/recruiter-onboarding). ## How CosmoQuick uses it Across the product, ATS appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Match Score URL: https://help.cosmoquick.com/article/match-score Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The 0–100 composite CosmoQuick assigns to a candidate for a given role. Composed of Skills (40%), Trajectory (25%), Intent (20%), and Mutual Signal (15%). Deep- > **Quick answer:** The 0–100 composite CosmoQuick assigns to a candidate for a given role. Composed of Skills (40%), Trajectory (25%), Intent (20%), and Mutual Signal (15%). Deep- ## Definition The 0–100 composite CosmoQuick assigns to a candidate for a given role. Composed of Skills (40%), Trajectory (25%), Intent (20%), and Mutual Signal (15%). Deep-dive: [The CosmoQuick Match Score, explained line-by-line](/article/the-cosmoquick-match-score-explained-line-by-line). ## How CosmoQuick uses it Across the product, Match Score appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Pulse URL: https://help.cosmoquick.com/article/pulse Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A 1–10 engagement score on every candidate, derived from login recency, reply speed, profile freshness, and interview completion. > **Quick answer:** A 1–10 engagement score on every candidate, derived from login recency, reply speed, profile freshness, and interview completion. ## Definition A 1–10 engagement score on every candidate, derived from login recency, reply speed, profile freshness, and interview completion. ## How CosmoQuick uses it Across the product, Pulse appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Pipeline URL: https://help.cosmoquick.com/article/pipeline Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The set of stages a candidate moves through for one specific role (Sourced → Screen → Interview → Offer → Hired). > **Quick answer:** The set of stages a candidate moves through for one specific role (Sourced → Screen → Interview → Offer → Hired). ## Definition The set of stages a candidate moves through for one specific role (Sourced → Screen → Interview → Offer → Hired). ## How CosmoQuick uses it Across the product, Pipeline appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Funnel URL: https://help.cosmoquick.com/article/funnel Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The aggregated conversion view across all roles. Pipeline = per-role; Funnel = per-team. > **Quick answer:** The aggregated conversion view across all roles. Pipeline = per-role; Funnel = per-team. ## Definition The aggregated conversion view across all roles. Pipeline = per-role; Funnel = per-team. ## How CosmoQuick uses it Across the product, Funnel appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Hiring Request URL: https://help.cosmoquick.com/article/hiring-request Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A role you're actively hiring for. The atomic unit of recruiter work in CosmoQuick. > **Quick answer:** A role you're actively hiring for. The atomic unit of recruiter work in CosmoQuick. ## Definition A role you're actively hiring for. The atomic unit of recruiter work in CosmoQuick. ## How CosmoQuick uses it Across the product, Hiring Request appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Intel URL: https://help.cosmoquick.com/article/intel Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Recruiter-only market intelligence — median comp, time-to-fill, decline reasons, competitor velocity. > **Quick answer:** Recruiter-only market intelligence — median comp, time-to-fill, decline reasons, competitor velocity. ## Definition Recruiter-only market intelligence — median comp, time-to-fill, decline reasons, competitor velocity. ## How CosmoQuick uses it Across the product, Intel appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Calibration URL: https://help.cosmoquick.com/article/calibration Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The process of aligning interviewer scores so a '4' means the same thing to everyone. > **Quick answer:** The process of aligning interviewer scores so a '4' means the same thing to everyone. ## Definition The process of aligning interviewer scores so a '4' means the same thing to everyone. ## How CosmoQuick uses it Across the product, Calibration appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Scorecard URL: https://help.cosmoquick.com/article/scorecard Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A structured rubric used to evaluate candidates on agreed competencies, rather than vibes. > **Quick answer:** A structured rubric used to evaluate candidates on agreed competencies, rather than vibes. ## Definition A structured rubric used to evaluate candidates on agreed competencies, rather than vibes. ## How CosmoQuick uses it Across the product, Scorecard appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Sourcing URL: https://help.cosmoquick.com/article/sourcing Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Proactively finding candidates who haven't applied. Inbound is applications; outbound is sourcing. > **Quick answer:** Proactively finding candidates who haven't applied. Inbound is applications; outbound is sourcing. ## Definition Proactively finding candidates who haven't applied. Inbound is applications; outbound is sourcing. ## How CosmoQuick uses it Across the product, Sourcing appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Stealth Mode URL: https://help.cosmoquick.com/article/stealth-mode Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A candidate setting that hides your profile from your current employer and a custom blocklist. > **Quick answer:** A candidate setting that hides your profile from your current employer and a custom blocklist. ## Definition A candidate setting that hides your profile from your current employer and a custom blocklist. ## How CosmoQuick uses it Across the product, Stealth Mode appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Verified Badge URL: https://help.cosmoquick.com/article/verified-badge Category: Glossary Updated: 2026-05-28 Tags: glossary, definition An icon shown on candidates who've passed identity + work-history verification. > **Quick answer:** An icon shown on candidates who've passed identity + work-history verification. ## Definition An icon shown on candidates who've passed identity + work-history verification. ## How CosmoQuick uses it Across the product, Verified Badge appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Open-to-Work URL: https://help.cosmoquick.com/article/open-to-work Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A candidate signal that boosts visibility to recruiters. Off by default; toggle per workspace. > **Quick answer:** A candidate signal that boosts visibility to recruiters. Off by default; toggle per workspace. ## Definition A candidate signal that boosts visibility to recruiters. Off by default; toggle per workspace. ## How CosmoQuick uses it Across the product, Open-to-Work appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Hiring Manager (HM) URL: https://help.cosmoquick.com/article/hiring-manager-hm Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The person the new hire ultimately reports to. Always loop them in early. > **Quick answer:** The person the new hire ultimately reports to. Always loop them in early. ## Definition The person the new hire ultimately reports to. Always loop them in early. ## How CosmoQuick uses it Across the product, Hiring Manager appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # JD (Job Description) URL: https://help.cosmoquick.com/article/jd-job-description Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The written spec of a role. Use AI Draft to skip the blank page. > **Quick answer:** The written spec of a role. Use AI Draft to skip the blank page. ## Definition The written spec of a role. Use [AI Draft](/article/post-your-first-hiring-request) to skip the blank page. ## How CosmoQuick uses it Across the product, JD appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Take-home URL: https://help.cosmoquick.com/article/take-home Category: Glossary Updated: 2026-05-28 Tags: glossary, definition An async exercise that reflects real on-the-job work. Cap at 2 hours; compensate for senior roles. > **Quick answer:** An async exercise that reflects real on-the-job work. Cap at 2 hours; compensate for senior roles. ## Definition An async exercise that reflects real on-the-job work. Cap at 2 hours; compensate for senior roles. ## How CosmoQuick uses it Across the product, Take-home appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Loop URL: https://help.cosmoquick.com/article/loop Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A coordinated set of interviews for one candidate, ideally same day or back-to-back. > **Quick answer:** A coordinated set of interviews for one candidate, ideally same day or back-to-back. ## Definition A coordinated set of interviews for one candidate, ideally same day or back-to-back. ## How CosmoQuick uses it Across the product, Loop appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Debrief URL: https://help.cosmoquick.com/article/debrief Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The post-loop meeting where interviewers compare scorecards before voting hire/no-hire. > **Quick answer:** The post-loop meeting where interviewers compare scorecards before voting hire/no-hire. ## Definition The post-loop meeting where interviewers compare scorecards before voting hire/no-hire. ## How CosmoQuick uses it Across the product, Debrief appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Silver Medalist URL: https://help.cosmoquick.com/article/silver-medalist Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A strong runner-up. Always keep warm — they're your fastest pipeline for the next similar req. > **Quick answer:** A strong runner-up. Always keep warm — they're your fastest pipeline for the next similar req. ## Definition A strong runner-up. Always keep warm — they're your fastest pipeline for the next similar req. ## How CosmoQuick uses it Across the product, Silver Medalist appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Backchannel URL: https://help.cosmoquick.com/article/backchannel Category: Glossary Updated: 2026-05-28 Tags: glossary, definition An off-platform reference from someone who's worked with the candidate. Use sparingly and ethically. > **Quick answer:** An off-platform reference from someone who's worked with the candidate. Use sparingly and ethically. ## Definition An off-platform reference from someone who's worked with the candidate. Use sparingly and ethically. ## How CosmoQuick uses it Across the product, Backchannel appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Offer Letter URL: https://help.cosmoquick.com/article/offer-letter Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The formal written offer. Send within 24 hours of decision; ambiguity loses candidates. > **Quick answer:** The formal written offer. Send within 24 hours of decision; ambiguity loses candidates. ## Definition The formal written offer. Send within 24 hours of decision; ambiguity loses candidates. ## How CosmoQuick uses it Across the product, Offer Letter appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Counter-offer URL: https://help.cosmoquick.com/article/counter-offer Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A higher offer the candidate's current employer makes to retain them. Predict and pre-empt. > **Quick answer:** A higher offer the candidate's current employer makes to retain them. Predict and pre-empt. ## Definition A higher offer the candidate's current employer makes to retain them. Predict and pre-empt. ## How CosmoQuick uses it Across the product, Counter-offer appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # DSAR (Data Subject Access Request) URL: https://help.cosmoquick.com/article/dsar-data-subject-access-request Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A user's legal right to access or delete their personal data. See GDPR data export. > **Quick answer:** A user's legal right to access or delete their personal data. See GDPR data export. ## Definition A user's legal right to access or delete their personal data. See [GDPR data export](/article/gdpr-data-export-and-deletion-requests). ## How CosmoQuick uses it Across the product, DSAR appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # SSO (Single Sign-On) URL: https://help.cosmoquick.com/article/sso-single-sign-on Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Logging into many apps through one identity provider. CosmoQuick supports SAML 2.0 — see SSO setup. > **Quick answer:** Logging into many apps through one identity provider. CosmoQuick supports SAML 2.0 — see SSO setup. ## Definition Logging into many apps through one identity provider. CosmoQuick supports SAML 2.0 — see [SSO setup](/article/single-sign-on-sso-with-saml). ## How CosmoQuick uses it Across the product, SSO appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # SCIM URL: https://help.cosmoquick.com/article/scim Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A standard for auto-provisioning and deprovisioning users from your IdP. > **Quick answer:** A standard for auto-provisioning and deprovisioning users from your IdP. ## Definition A standard for auto-provisioning and deprovisioning users from your IdP. ## How CosmoQuick uses it Across the product, SCIM appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # RLS (Row-Level Security) URL: https://help.cosmoquick.com/article/rls-row-level-security Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Database policies that enforce who can read which rows. Powers CosmoQuick's tenant isolation. > **Quick answer:** Database policies that enforce who can read which rows. Powers CosmoQuick's tenant isolation. ## Definition Database policies that enforce who can read which rows. Powers CosmoQuick's tenant isolation. ## How CosmoQuick uses it Across the product, RLS appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Webhook URL: https://help.cosmoquick.com/article/webhook Category: Glossary Updated: 2026-05-28 Tags: glossary, definition A real-time HTTP callback CosmoQuick sends when an event fires. See Webhooks: subscribe to events. > **Quick answer:** A real-time HTTP callback CosmoQuick sends when an event fires. See Webhooks: subscribe to events. ## Definition A real-time HTTP callback CosmoQuick sends when an event fires. See [Webhooks: subscribe to events](/article/webhooks-subscribe-to-cosmoquick-events). ## How CosmoQuick uses it Across the product, Webhook appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Rate Limit URL: https://help.cosmoquick.com/article/rate-limit Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The cap on API requests per minute. Pro: 1000/min, Team: 5000/min, Enterprise: custom. > **Quick answer:** The cap on API requests per minute. Pro: 1000/min, Team: 5000/min, Enterprise: custom. ## Definition The cap on API requests per minute. Pro: 1000/min, Team: 5000/min, Enterprise: custom. ## How CosmoQuick uses it Across the product, Rate Limit appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Time-to-Fill URL: https://help.cosmoquick.com/article/time-to-fill Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Days from role opening to offer acceptance. Industry median: 42; CosmoQuick teams: 18. > **Quick answer:** Days from role opening to offer acceptance. Industry median: 42; CosmoQuick teams: 18. ## Definition Days from role opening to offer acceptance. Industry median: 42; CosmoQuick teams: 18. ## How CosmoQuick uses it Across the product, Time-to-Fill appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Time-to-Hire URL: https://help.cosmoquick.com/article/time-to-hire Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Days from first candidate contact to offer acceptance — narrower than time-to-fill. > **Quick answer:** Days from first candidate contact to offer acceptance — narrower than time-to-fill. ## Definition Days from first candidate contact to offer acceptance — narrower than time-to-fill. ## How CosmoQuick uses it Across the product, Time-to-Hire appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Cost-per-Hire URL: https://help.cosmoquick.com/article/cost-per-hire Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Total recruiting spend ÷ hires made. Track to justify tooling and headcount. > **Quick answer:** Total recruiting spend ÷ hires made. Track to justify tooling and headcount. ## Definition Total recruiting spend ÷ hires made. Track to justify tooling and headcount. ## How CosmoQuick uses it Across the product, Cost-per-Hire appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Quality-of-Hire URL: https://help.cosmoquick.com/article/quality-of-hire Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Performance + retention of hires at 6 and 12 months. The metric that actually matters. > **Quick answer:** Performance + retention of hires at 6 and 12 months. The metric that actually matters. ## Definition Performance + retention of hires at 6 and 12 months. The metric that actually matters. ## How CosmoQuick uses it Across the product, Quality-of-Hire appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Offer Acceptance Rate URL: https://help.cosmoquick.com/article/offer-acceptance-rate Category: Glossary Updated: 2026-05-28 Tags: glossary, definition % of offers signed. Below 80% indicates a closing or compensation problem. > **Quick answer:** % of offers signed. Below 80% indicates a closing or compensation problem. ## Definition % of offers signed. Below 80% indicates a closing or compensation problem. ## How CosmoQuick uses it Across the product, Offer Acceptance Rate appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Source of Hire URL: https://help.cosmoquick.com/article/source-of-hire Category: Glossary Updated: 2026-05-28 Tags: glossary, definition Where successful hires originated (inbound, referral, sourced, agency). Drives where to invest. > **Quick answer:** Where successful hires originated (inbound, referral, sourced, agency). Drives where to invest. ## Definition Where successful hires originated (inbound, referral, sourced, agency). Drives where to invest. ## How CosmoQuick uses it Across the product, Source of Hire appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Headcount Plan URL: https://help.cosmoquick.com/article/headcount-plan Category: Glossary Updated: 2026-05-28 Tags: glossary, definition The approved hiring budget by role, quarter, and team. Always reconcile against pipeline. > **Quick answer:** The approved hiring budget by role, quarter, and team. Always reconcile against pipeline. ## Definition The approved hiring budget by role, quarter, and team. Always reconcile against pipeline. ## How CosmoQuick uses it Across the product, Headcount Plan appears in dashboards, exports, and the API. Use the in-app command palette (⌘K) to jump to any surface that exposes it. ## Related concepts Glossary terms are densely interlinked. Browse the full [Glossary](/category/glossary) for adjacent definitions, or jump into a related deep-dive in [AI & Matching](/category/ai-and-matching) and [Hiring Best Practices](/category/hiring-best-practices). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 20 questions to ask a Senior Frontend Engineer URL: https://help.cosmoquick.com/article/20-questions-to-ask-a-senior-frontend-engineer Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Battle-tested behavioural + technical + system-design prompts for senior FE hires. > **Quick answer:** Battle-tested behavioural + technical + system-design prompts for senior FE hires. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for React rendering, performance budgets, design-system trade-offs, mentorship signal, async coordination. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 20 questions for a Backend Engineer (Distributed Systems) URL: https://help.cosmoquick.com/article/20-questions-for-a-backend-engineer-distributed-systems Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Probes consistency, idempotency, observability, and pragmatic CAP trade-offs. > **Quick answer:** Probes consistency, idempotency, observability, and pragmatic CAP trade-offs. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Event-sourcing vs CRUD, retries & exactly-once, hot partitions, blast-radius design. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 18 questions for a Staff/Principal Engineer URL: https://help.cosmoquick.com/article/18-questions-for-a-staff-principal-engineer Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Leverage, judgement, technical breadth, organisational impact — without trivia. > **Quick answer:** Leverage, judgement, technical breadth, organisational impact — without trivia. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Ambiguous-problem framing, RFC review, mentorship at scale, cross-team alignment. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 15 questions for an Engineering Manager URL: https://help.cosmoquick.com/article/15-questions-for-an-engineering-manager Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric People, process, delivery, hiring, and conflict — in equal measure. > **Quick answer:** People, process, delivery, hiring, and conflict — in equal measure. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Career-ladder conversations, low-performer scenarios, project rescue, hire/no-hire calibration. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 20 questions for a Product Designer URL: https://help.cosmoquick.com/article/20-questions-for-a-product-designer Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Beyond portfolio walkthroughs — probe research, taste, and trade-offs. > **Quick answer:** Beyond portfolio walkthroughs — probe research, taste, and trade-offs. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Constraint-driven design, accessibility, design-system stewardship, dev partnership. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 18 questions for a Product Manager URL: https://help.cosmoquick.com/article/18-questions-for-a-product-manager Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Strategy, prioritisation, execution, and influence without authority. > **Quick answer:** Strategy, prioritisation, execution, and influence without authority. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Roadmap defense, metric design, build/buy/partner, killing features. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 20 questions for a Data Scientist URL: https://help.cosmoquick.com/article/20-questions-for-a-data-scientist Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Stats, ML, causal inference, and the boring 80% — data plumbing. > **Quick answer:** Stats, ML, causal inference, and the boring 80% — data plumbing. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Experiment design, feature stores, leakage, MMM vs incrementality. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 18 questions for a Sales Account Executive URL: https://help.cosmoquick.com/article/18-questions-for-a-sales-account-executive Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Discovery, MEDDIC, negotiation, and pipeline hygiene. > **Quick answer:** Discovery, MEDDIC, negotiation, and pipeline hygiene. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Champion-building, multi-thread, late-stage objections, forecast accuracy. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 16 questions for a Customer Success Manager URL: https://help.cosmoquick.com/article/16-questions-for-a-customer-success-manager Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Renewal motion, expansion, executive alignment, churn diagnosis. > **Quick answer:** Renewal motion, expansion, executive alignment, churn diagnosis. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Health-score design, EBR cadence, save plays, advocacy programs. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 20 questions for a DevOps / SRE URL: https://help.cosmoquick.com/article/20-questions-for-a-devops-sre Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Reliability, observability, incident response, and toil reduction. > **Quick answer:** Reliability, observability, incident response, and toil reduction. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for SLO/SLI design, error budgets, postmortem culture, capacity planning. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 18 questions for a Marketing Manager URL: https://help.cosmoquick.com/article/18-questions-for-a-marketing-manager Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Positioning, channel mix, measurement, and brand stewardship. > **Quick answer:** Positioning, channel mix, measurement, and brand stewardship. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Pipeline contribution, content strategy, partner co-marketing, attribution debates. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 15 questions for a Recruiter (yes, we eat our own dogfood) URL: https://help.cosmoquick.com/article/15-questions-for-a-recruiter-yes-we-eat-our-own-dogfood Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Sourcing creativity, candidate experience, closing, data literacy. > **Quick answer:** Sourcing creativity, candidate experience, closing, data literacy. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Channel diversification, decline templates, offer triangulation, pipeline hygiene. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 20 behavioural questions that actually predict performance URL: https://help.cosmoquick.com/article/20-behavioural-questions-that-actually-predict-performance Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric STAR-friendly prompts validated against 12 months of hire outcomes. > **Quick answer:** STAR-friendly prompts validated against 12 months of hire outcomes. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Conflict, ambiguity, failure, ownership, and learning loops. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 12 questions to assess culture-add (not culture-fit) URL: https://help.cosmoquick.com/article/12-questions-to-assess-culture-add-not-culture-fit Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Hire for what your team is missing, not what feels familiar. > **Quick answer:** Hire for what your team is missing, not what feels familiar. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Disagreement style, feedback receipt, working hours, ritual preferences. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 15 system-design prompts for senior engineers URL: https://help.cosmoquick.com/article/15-system-design-prompts-for-senior-engineers Category: Interview Questions Updated: 2026-05-28 Tags: interview, questions, rubric Open-ended scenarios with rubric anchors so scoring stays honest. > **Quick answer:** Open-ended scenarios with rubric anchors so scoring stays honest. ## How to use this bank Pick 3–5 questions per loop, not all of them. Score each on a 1–5 rubric immediately after the conversation — never trust your memory. Pair this bank with a [scorecard](/article/decline-a-candidate-gracefully) and a structured debrief. ## What to probe for Rate limiter, feed ranking, chat at scale, geospatial search, billing. Calibrate with one teammate before running it on a real candidate — drift is the single biggest threat to fair, accurate interviewing. ## Scoring rubric (1–5) 1 = unable to engage; 2 = surface-level; 3 = solid working answer; 4 = nuanced trade-offs with prior reps; 5 = teaches the interviewer something. ## Red flags to log Blaming previous teams, no metrics in stories, vague timelines, can't articulate trade-offs, defensive to follow-ups. ## Where to go next Run a structured debrief (see [Hiring Best Practices](/category/hiring-best-practices)), then move strong candidates to your [Pipeline](/category/recruiter-playbooks). Always send a decline within 5 business days — templates in [Decline a candidate gracefully](/article/decline-a-candidate-gracefully). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 12 metrics every recruiting team should track in 2026 URL: https://help.cosmoquick.com/article/12-metrics-every-recruiting-team-should-track-in-2026 Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Pipeline health, quality-of-hire, candidate experience, and team productivity — distilled. > **Quick answer:** Pipeline health, quality-of-hire, candidate experience, and team productivity — distilled. ## TL;DR Pipeline health, quality-of-hire, candidate experience, and team productivity — distilled. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - time-to-fill - quality-of-hire - offer-acceptance - source-of-hire - pulse - recruiter-load - cost-per-hire - funnel-conversion - candidate-NPS - interviewer-load - DEI-representation - sourcing-yield ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Top 9 hiring mistakes Series-A startups make (and the fixes) URL: https://help.cosmoquick.com/article/top-9-hiring-mistakes-series-a-startups-make-and-the-fixes Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Pattern-matched from 400+ Series-A hiring teams using CosmoQuick. > **Quick answer:** Pattern-matched from 400+ Series-A hiring teams using CosmoQuick. ## TL;DR Pattern-matched from 400+ Series-A hiring teams using CosmoQuick. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - unclear-success-criteria - slow-loops - one-veto-culture - title-inflation - missing-scorecards - weak-sourcing - late-references - over-engineered-process - ignoring-silvers ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 7 outreach templates that beat industry reply rates URL: https://help.cosmoquick.com/article/7-outreach-templates-that-beat-industry-reply-rates Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Real subject lines and bodies pulled from top-decile recruiter activity. > **Quick answer:** Real subject lines and bodies pulled from top-decile recruiter activity. ## TL;DR Real subject lines and bodies pulled from top-decile recruiter activity. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - mutual-connection - specific-praise - tight-ask - async-friendly - value-first - silver-medal - re-engagement ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 10 candidate red flags that predict early attrition URL: https://help.cosmoquick.com/article/10-candidate-red-flags-that-predict-early-attrition Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Soft signals quietly correlate with regretted hires at 6 months. > **Quick answer:** Soft signals quietly correlate with regretted hires at 6 months. ## TL;DR Soft signals quietly correlate with regretted hires at 6 months. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - job-hopper-without-narrative - money-only-motivation - blame-language - no-questions-asked - cant-articulate-impact - disengaged-references - late-without-apology - misaligned-cadence - ghost-rate - tepid-on-mission ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 8 best questions to ask in 'do you have any questions for us?' URL: https://help.cosmoquick.com/article/the-8-best-questions-to-ask-in-do-you-have-any-questions-for-us Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Candidates: stop wasting this slot. Recruiters: coach them. > **Quick answer:** Candidates: stop wasting this slot. Recruiters: coach them. ## TL;DR Candidates: stop wasting this slot. Recruiters: coach them. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - how-decisions-get-made - onboarding-shape - what-success-looks-like - team-rituals - biggest-risk - previous-hire-trajectory - feedback-culture - what-would-you-change ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Top 15 ATS systems compared to CosmoQuick URL: https://help.cosmoquick.com/article/top-15-ats-systems-compared-to-cosmoquick Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Honest, opinionated comparison — Greenhouse, Lever, Ashby, Workable, JazzHR, and more. > **Quick answer:** Honest, opinionated comparison — Greenhouse, Lever, Ashby, Workable, JazzHR, and more. ## TL;DR Honest, opinionated comparison — Greenhouse, Lever, Ashby, Workable, JazzHR, and more. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - Greenhouse - Lever - Ashby - Workable - JazzHR - Recruitee - Personio - SmartRecruiters - BambooHR - Recruiterflow - Manatal - Pinpoint - Polymer - Teamtailor - Breezy ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 9 underrated job boards for hiring engineers in 2026 URL: https://help.cosmoquick.com/article/9-underrated-job-boards-for-hiring-engineers-in-2026 Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Beyond LinkedIn — where the best engineers actually look. > **Quick answer:** Beyond LinkedIn — where the best engineers actually look. ## TL;DR Beyond LinkedIn — where the best engineers actually look. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - Wellfound - HN-Who-is-hiring - Otta - Hashnode-Jobs - Polywork - GitHub-Jobs-alternatives - Read.cv - Builtin - Key-Values ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 6-stage hiring loop we recommend (and why) URL: https://help.cosmoquick.com/article/the-6-stage-hiring-loop-we-recommend-and-why Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking A reference architecture for fast, fair, accurate hiring. > **Quick answer:** A reference architecture for fast, fair, accurate hiring. ## TL;DR A reference architecture for fast, fair, accurate hiring. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - intro - HM-screen - craft-interview - system-design-or-equivalent - behavioural - references-+-offer ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 10 ways to dramatically improve candidate experience URL: https://help.cosmoquick.com/article/10-ways-to-dramatically-improve-candidate-experience Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Small operational changes with outsized NPS impact. > **Quick answer:** Small operational changes with outsized NPS impact. ## TL;DR Small operational changes with outsized NPS impact. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - fast-replies - clear-timelines - one-recruiter-per-candidate - prepared-interviewers - calibrated-scorecards - real-decline-reasons - feedback-on-request - easy-reschedule - no-surprises-on-offer - alumni-network ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 5 worst pieces of recruiting advice on LinkedIn URL: https://help.cosmoquick.com/article/the-5-worst-pieces-of-recruiting-advice-on-linkedin Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking We say the quiet part out loud. > **Quick answer:** We say the quiet part out loud. ## TL;DR We say the quiet part out loud. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - always-be-closing - spray-and-pray - trick-questions - gut-feel-hiring - never-share-comp ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 8 signs you should fire your ATS URL: https://help.cosmoquick.com/article/8-signs-you-should-fire-your-ats Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Tell-tale symptoms it's costing you more than it saves. > **Quick answer:** Tell-tale symptoms it's costing you more than it saves. ## TL;DR Tell-tale symptoms it's costing you more than it saves. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - duplicate-records - slow-search - missing-API - poor-mobile - weak-reporting - no-AI - painful-onboarding - price-vs-value ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Top 11 AI tools every recruiter should evaluate in 2026 URL: https://help.cosmoquick.com/article/top-11-ai-tools-every-recruiter-should-evaluate-in-2026 Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Beyond ChatGPT — what's actually useful in the day-to-day. > **Quick answer:** Beyond ChatGPT — what's actually useful in the day-to-day. ## TL;DR Beyond ChatGPT — what's actually useful in the day-to-day. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - CosmoQuick - Gem - SeekOut - HireEZ - Paradox - Eightfold - Findem - Moonhub - Metaview - Read - Sana ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 7 highest-leverage automations in recruiting URL: https://help.cosmoquick.com/article/the-7-highest-leverage-automations-in-recruiting Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Automate the boring 30% so humans can do the human 70%. > **Quick answer:** Automate the boring 30% so humans can do the human 70%. ## TL;DR Automate the boring 30% so humans can do the human 70%. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - resume-parsing - scheduling - stage-nudges - reference-collection - offer-doc-merge - onboarding-handoff - sourcing-enrichment ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 10 onboarding rituals that cut time-to-productivity by half URL: https://help.cosmoquick.com/article/10-onboarding-rituals-that-cut-time-to-productivity-by-half Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking What top teams do in the first 30 days. > **Quick answer:** What top teams do in the first 30 days. ## TL;DR What top teams do in the first 30 days. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - pre-boarding - day-1-shadow - 30-60-90 - manager-1-1-cadence - peer-buddy - first-PR-by-week-1 - writing-culture - feedback-loop - ERG-intro - retro ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 6 negotiation tactics that protect the relationship URL: https://help.cosmoquick.com/article/6-negotiation-tactics-that-protect-the-relationship Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Close without scarring — both sides win. > **Quick answer:** Close without scarring — both sides win. ## TL;DR Close without scarring — both sides win. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - explain-the-band - narrate-the-tradeoffs - one-extra-lever - timebox - write-it-down - celebrate ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 12 best free tools for bootstrapped hiring teams URL: https://help.cosmoquick.com/article/the-12-best-free-tools-for-bootstrapped-hiring-teams Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Build a credible stack on a $0 budget. > **Quick answer:** Build a credible stack on a $0 budget. ## TL;DR Build a credible stack on a $0 budget. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - CosmoQuick-free - Calendar.com - Notion - Slack-free - Loom-free - Whereby-free - Tally - Google-Forms - Airtable - Discord - Linear-free - GitHub ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 9 ways to write a JD that doesn't look like every other JD URL: https://help.cosmoquick.com/article/9-ways-to-write-a-jd-that-doesn-t-look-like-every-other-jd Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Stop with the 'rockstar ninja' nonsense. > **Quick answer:** Stop with the 'rockstar ninja' nonsense. ## TL;DR Stop with the 'rockstar ninja' nonsense. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - lead-with-outcomes - name-the-stack - disclose-comp - describe-the-team - real-day-in-the-life - success-in-90-days - interview-loop - why-not-to-apply - accessibility-statement ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The 8 most common interview biases (and how to neutralise them) URL: https://help.cosmoquick.com/article/the-8-most-common-interview-biases-and-how-to-neutralise-them Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Structured interviewing isn't optional — it's the floor. > **Quick answer:** Structured interviewing isn't optional — it's the floor. ## TL;DR Structured interviewing isn't optional — it's the floor. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - affinity - halo - horns - contrast - confirmation - first-impression - authority - beauty ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 10 boomerang strategies: rehiring great alumni URL: https://help.cosmoquick.com/article/10-boomerang-strategies-rehiring-great-alumni Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Alumni hires are 2x faster and 30% cheaper. Build the muscle. > **Quick answer:** Alumni hires are 2x faster and 30% cheaper. Build the muscle. ## TL;DR Alumni hires are 2x faster and 30% cheaper. Build the muscle. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - alumni-newsletter - exit-as-recruitment - silver-medal-tracker - public-grace - celebrate-leavers - slack-alumni-channel - annual-meetup - first-look-on-roles - co-marketing - case-studies ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 7 reasons your offer-accept rate is below 80% (and the fixes) URL: https://help.cosmoquick.com/article/7-reasons-your-offer-accept-rate-is-below-80-and-the-fixes Category: Guides & Listicles Updated: 2026-05-28 Tags: listicle, guide, ranking Diagnose closing problems before they become a hiring crisis. > **Quick answer:** Diagnose closing problems before they become a hiring crisis. ## TL;DR Diagnose closing problems before they become a hiring crisis. ## The list Each item is intentionally short — open the linked deep-dive for the full playbook. - misaligned-comp - slow-decision - weak-narrative - missing-HM-relationship - stale-onsite - poor-relocation-help - ignoring-spouse-and-life ## Methodology Rankings draw on anonymised CosmoQuick usage data (Q4 2025 → Q2 2026), 1,200+ practitioner surveys, and customer-success retro notes. We re-run the analysis quarterly. ## Where to go next Open a linked [recruiter playbook](/category/recruiter-playbooks), a [hiring best-practice deep-dive](/category/hiring-best-practices), or the relevant [interview question bank](/category/interview-questions). Then [contact us](/contact) if you'd like a copy of the underlying dataset. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # I signed up as a candidate but need recruiter features URL: https://help.cosmoquick.com/article/i-signed-up-as-a-candidate-but-need-recruiter-features Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, account type How to switch, enable dual mode, or safely start fresh when you need job posting, MIRA, or pipeline tools. > **Quick answer:** How to switch, enable dual mode, or safely start fresh when you need job posting, MIRA, or pipeline tools. ## What is happening How to switch, enable dual mode, or safely start fresh when you need job posting, MIRA, or pipeline tools. ## Why it happens Check the workspace switcher and Settings → Account first. Candidate accounts show profile, jobs, applications, interview practice, salary, offers, and resume tools. Recruiter accounts show hiring requests, ATS jobs, candidate pipelines, Resume Rank, MIRA, outreach, integrations, and payments. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # I signed up as a recruiter but need candidate features URL: https://help.cosmoquick.com/article/i-signed-up-as-a-recruiter-but-need-candidate-features Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, account type Recover candidate dashboard access without losing important recruiter workspace data. > **Quick answer:** Recover candidate dashboard access without losing important recruiter workspace data. ## What is happening Recover candidate dashboard access without losing important recruiter workspace data. ## Why it happens Recruiter dashboards intentionally hide candidate-only tools like ATS Lens, resume builder, cover letters, job search, interview practice, and salary engine. Use dual mode where available, or create a separate candidate account with a personal email to protect privacy. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The recruiter dashboard is missing after login URL: https://help.cosmoquick.com/article/the-recruiter-dashboard-is-missing-after-login Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, dashboard Why you may land on the candidate dashboard and how to navigate back to recruiter tools. > **Quick answer:** Why you may land on the candidate dashboard and how to navigate back to recruiter tools. ## What is happening Why you may land on the candidate dashboard and how to navigate back to recruiter tools. ## Why it happens The most common causes are wrong login email, workspace invite not accepted, expired session, plan limit, or account type mismatch. Search for Employer Dashboard, Hiring Requests, ATS, or Recruiter Tools from the command palette. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # The candidate dashboard is missing after login URL: https://help.cosmoquick.com/article/the-candidate-dashboard-is-missing-after-login Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, dashboard Find your candidate profile, applications, jobs, interview practice, and resume tools again. > **Quick answer:** Find your candidate profile, applications, jobs, interview practice, and resume tools again. ## What is happening Find your candidate profile, applications, jobs, interview practice, and resume tools again. ## Why it happens If you only see recruiter pages, you may be in an employer workspace. Switch account mode, open the candidate route from the profile menu, or sign in with the email used for candidate signup. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Delete account and create a fresh recruiter account URL: https://help.cosmoquick.com/article/delete-account-and-create-a-fresh-recruiter-account Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, delete account When starting over is safer than converting a mixed-up account. > **Quick answer:** When starting over is safer than converting a mixed-up account. ## What is happening When starting over is safer than converting a mixed-up account. ## Why it happens Create a fresh account only after exporting resumes, applications, invoices, and job posts you still need. Deletion is permanent and may retain legal billing records only. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use the correct email for recruiter invites URL: https://help.cosmoquick.com/article/use-the-correct-email-for-recruiter-invites Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, workspace invite Fix missing workspace access caused by using a personal email instead of the invited work email. > **Quick answer:** Fix missing workspace access caused by using a personal email instead of the invited work email. ## What is happening Fix missing workspace access caused by using a personal email instead of the invited work email. ## Why it happens Recruiter workspace access is tied to the invited email. If the invitation was sent to work@company.com but you log in with Gmail, the workspace will not appear. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Accept a recruiter workspace invitation URL: https://help.cosmoquick.com/article/accept-a-recruiter-workspace-invitation Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, workspace invite Join a team workspace and resolve pending, expired, or wrong-email invites. > **Quick answer:** Join a team workspace and resolve pending, expired, or wrong-email invites. ## What is happening Join a team workspace and resolve pending, expired, or wrong-email invites. ## Why it happens Open the invitation link from the original inbox, verify the email, and complete onboarding. Owners can resend or revoke invites from People → Invites. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Why recruiter and candidate data are separated URL: https://help.cosmoquick.com/article/why-recruiter-and-candidate-data-are-separated Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, privacy Understand privacy boundaries between hiring and job-seeking modes. > **Quick answer:** Understand privacy boundaries between hiring and job-seeking modes. ## What is happening Understand privacy boundaries between hiring and job-seeking modes. ## Why it happens CosmoQuick separates recruiter and candidate surfaces so recruiters cannot accidentally expose job-seeking activity and candidates cannot access employer-only data. Dual mode keeps profiles isolated. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recover access when 2FA blocks dashboard login URL: https://help.cosmoquick.com/article/recover-access-when-2fa-blocks-dashboard-login Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, 2fa Regain access if your authenticator app, recovery codes, or device is unavailable. > **Quick answer:** Regain access if your authenticator app, recovery codes, or device is unavailable. ## What is happening Regain access if your authenticator app, recovery codes, or device is unavailable. ## Why it happens Use a recovery code first. Team users can ask an Owner/Admin to reset 2FA. Solo users should contact support with proof of account ownership. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Change the primary email on your account URL: https://help.cosmoquick.com/article/change-the-primary-email-on-your-account Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, email Move your CosmoQuick account from personal email to work email or vice versa. > **Quick answer:** Move your CosmoQuick account from personal email to work email or vice versa. ## What is happening Move your CosmoQuick account from personal email to work email or vice versa. ## Why it happens Add and verify the new email before making it primary. For recruiter workspaces, ask the workspace owner to ensure the new email has the same role and permissions. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # My dashboard shows empty data URL: https://help.cosmoquick.com/article/my-dashboard-shows-empty-data Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, empty state Fix empty jobs, candidates, applications, interviews, invoices, or messages after login. > **Quick answer:** Fix empty jobs, candidates, applications, interviews, invoices, or messages after login. ## What is happening Fix empty jobs, candidates, applications, interviews, invoices, or messages after login. ## Why it happens First confirm workspace, account type, and filters. Empty dashboards often mean you are in the wrong workspace, viewing archived status, or signed into a second account. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # I see candidate jobs inside recruiter workflow URL: https://help.cosmoquick.com/article/i-see-candidate-jobs-inside-recruiter-workflow Category: Account Management Updated: 2026-05-28 Tags: account, dashboard, navigation Why candidate job browsing is separate from recruiter hiring requests. > **Quick answer:** Why candidate job browsing is separate from recruiter hiring requests. ## What is happening Why candidate job browsing is separate from recruiter hiring requests. ## Why it happens Candidate job discovery and recruiter job posting are different products. Recruiters should use Hiring Requests, ATS, and Post Job; candidates should use Jobs and Applications. ## How to fix it Open the profile/workspace switcher, verify the signed-in email, check Settings → Account, then search the command palette for the exact feature you need. If the feature is still missing, submit a ticket with your account email and the dashboard you expected to see. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Create a paid job post from the ATS URL: https://help.cosmoquick.com/article/create-a-paid-job-post-from-the-ats Category: Job Posting Updated: 2026-05-28 Tags: job-posting, activation How draft jobs become published roles and why activation/payment may be required. > **Quick answer:** How draft jobs become published roles and why activation/payment may be required. ## When to use this How draft jobs become published roles and why activation/payment may be required. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Draft, publish, close, archive, and reopen a job URL: https://help.cosmoquick.com/article/draft-publish-close-archive-and-reopen-a-job Category: Job Posting Updated: 2026-05-28 Tags: job-posting, status Understand every job status in CosmoQuick ATS and when candidates can apply. > **Quick answer:** Understand every job status in CosmoQuick ATS and when candidates can apply. ## When to use this Understand every job status in CosmoQuick ATS and when candidates can apply. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Copy and share a public job application link URL: https://help.cosmoquick.com/article/copy-and-share-a-public-job-application-link Category: Job Posting Updated: 2026-05-28 Tags: job-posting, public link Share /apply links safely across LinkedIn, WhatsApp, email, and career pages. > **Quick answer:** Share /apply links safely across LinkedIn, WhatsApp, email, and career pages. ## When to use this Share /apply links safely across LinkedIn, WhatsApp, email, and career pages. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Fix a job post stuck in draft URL: https://help.cosmoquick.com/article/fix-a-job-post-stuck-in-draft Category: Job Posting Updated: 2026-05-28 Tags: job-posting, draft Common reasons a job cannot publish: missing fields, unpaid activation, invalid slug, or workspace limits. > **Quick answer:** Common reasons a job cannot publish: missing fields, unpaid activation, invalid slug, or workspace limits. ## When to use this Common reasons a job cannot publish: missing fields, unpaid activation, invalid slug, or workspace limits. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Job activation payment failed URL: https://help.cosmoquick.com/article/job-activation-payment-failed Category: Job Posting Updated: 2026-05-28 Tags: job-posting, payment Resolve Razorpay/UPI/card failures when activating an ATS job post. > **Quick answer:** Resolve Razorpay/UPI/card failures when activating an ATS job post. ## When to use this Resolve Razorpay/UPI/card failures when activating an ATS job post. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Edit a live job without hurting applications URL: https://help.cosmoquick.com/article/edit-a-live-job-without-hurting-applications Category: Job Posting Updated: 2026-05-28 Tags: job-posting, edit job Update title, location, work mode, salary, or JD while preserving applicants. > **Quick answer:** Update title, location, work mode, salary, or JD while preserving applicants. ## When to use this Update title, location, work mode, salary, or JD while preserving applicants. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use AI Draft to write a job description URL: https://help.cosmoquick.com/article/use-ai-draft-to-write-a-job-description Category: Job Posting Updated: 2026-05-28 Tags: job-posting, jd generator Turn a one-line role brief into a structured JD optimized for matching. > **Quick answer:** Turn a one-line role brief into a structured JD optimized for matching. ## When to use this Turn a one-line role brief into a structured JD optimized for matching. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Make a job post rank better in CosmoQuick search URL: https://help.cosmoquick.com/article/make-a-job-post-rank-better-in-cosmoquick-search Category: Job Posting Updated: 2026-05-28 Tags: job-posting, seo Improve role title, skills, salary range, location, and candidate-facing clarity. > **Quick answer:** Improve role title, skills, salary range, location, and candidate-facing clarity. ## When to use this Improve role title, skills, salary range, location, and candidate-facing clarity. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use custom screening questions on job posts URL: https://help.cosmoquick.com/article/use-custom-screening-questions-on-job-posts Category: Job Posting Updated: 2026-05-28 Tags: job-posting, screening Collect stronger application data before candidates enter the pipeline. > **Quick answer:** Collect stronger application data before candidates enter the pipeline. ## When to use this Collect stronger application data before candidates enter the pipeline. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Understand application counts on ATS jobs URL: https://help.cosmoquick.com/article/understand-application-counts-on-ats-jobs Category: Job Posting Updated: 2026-05-28 Tags: job-posting, analytics Why application totals, viewed candidates, and pipeline candidates may differ. > **Quick answer:** Why application totals, viewed candidates, and pipeline candidates may differ. ## When to use this Why application totals, viewed candidates, and pipeline candidates may differ. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Post internships and fresher roles URL: https://help.cosmoquick.com/article/post-internships-and-fresher-roles Category: Job Posting Updated: 2026-05-28 Tags: job-posting, internship Configure stipend, duration, college eligibility, conversion possibility, and skill requirements. > **Quick answer:** Configure stipend, duration, college eligibility, conversion possibility, and skill requirements. ## When to use this Configure stipend, duration, college eligibility, conversion possibility, and skill requirements. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Import jobs from a spreadsheet URL: https://help.cosmoquick.com/article/import-jobs-from-a-spreadsheet Category: Job Posting Updated: 2026-05-28 Tags: job-posting, import Bulk create roles without breaking locations, skills, salary bands, or status mapping. > **Quick answer:** Bulk create roles without breaking locations, skills, salary bands, or status mapping. ## When to use this Bulk create roles without breaking locations, skills, salary bands, or status mapping. ## Recommended workflow Open Recruiter Dashboard → ATS or Hiring Requests → Create or select a job. Fill role title, location/work mode, skills, experience, compensation, screening questions, and publish/activation status. Use AI Draft when starting from a rough brief. ## Quality bar A strong CosmoQuick job post includes a concrete title, 5–8 must-have skills, salary or stipend range, interview steps, work mode, application deadline, and what success looks like in the first 90 days. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use Resume Rank to compare candidates URL: https://help.cosmoquick.com/article/use-resume-rank-to-compare-candidates Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, resume-rank Rank many resumes into finalists with structured scores instead of gut feel. > **Quick answer:** Rank many resumes into finalists with structured scores instead of gut feel. ## What this tool does Rank many resumes into finalists with structured scores instead of gut feel. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bulk upload resumes for AI analysis URL: https://help.cosmoquick.com/article/bulk-upload-resumes-for-ai-analysis Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, bulk-upload Prepare PDF/DOCX files, avoid parsing failures, and compare results side-by-side. > **Quick answer:** Prepare PDF/DOCX files, avoid parsing failures, and compare results side-by-side. ## What this tool does Prepare PDF/DOCX files, avoid parsing failures, and compare results side-by-side. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Understand 4-dimension resume scoring URL: https://help.cosmoquick.com/article/understand-4-dimension-resume-scoring Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, scoring Soft skills, hard skills, experience, presentation, and ATS compatibility explained. > **Quick answer:** Soft skills, hard skills, experience, presentation, and ATS compatibility explained. ## What this tool does Soft skills, hard skills, experience, presentation, and ATS compatibility explained. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use the Red Flag Detector responsibly URL: https://help.cosmoquick.com/article/use-the-red-flag-detector-responsibly Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, red-flags Spot gaps, inconsistencies, and weak evidence without making biased decisions. > **Quick answer:** Spot gaps, inconsistencies, and weak evidence without making biased decisions. ## What this tool does Spot gaps, inconsistencies, and weak evidence without making biased decisions. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use Skills Extractor on a JD or resume URL: https://help.cosmoquick.com/article/use-skills-extractor-on-a-jd-or-resume Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, skills Convert unstructured text into normalized skills for better matching and search. > **Quick answer:** Convert unstructured text into normalized skills for better matching and search. ## What this tool does Convert unstructured text into normalized skills for better matching and search. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Standardize job titles before matching URL: https://help.cosmoquick.com/article/standardize-job-titles-before-matching Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, title-standardizer Normalize messy titles like Ninja, Rockstar, SDE, SWE, and Product Engineer. > **Quick answer:** Normalize messy titles like Ninja, Rockstar, SDE, SWE, and Product Engineer. ## What this tool does Normalize messy titles like Ninja, Rockstar, SDE, SWE, and Product Engineer. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run an X-Ray search from recruiter tools URL: https://help.cosmoquick.com/article/run-an-x-ray-search-from-recruiter-tools Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, xray Find candidates across the open web using role, skills, city, and domain filters. > **Quick answer:** Find candidates across the open web using role, skills, city, and domain filters. ## What this tool does Find candidates across the open web using role, skills, city, and domain filters. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use MIRA for an end-to-end hiring run URL: https://help.cosmoquick.com/article/use-mira-for-an-end-to-end-hiring-run Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, mira Let the AI hiring assistant coordinate sourcing, shortlisting, next actions, and follow-ups. > **Quick answer:** Let the AI hiring assistant coordinate sourcing, shortlisting, next actions, and follow-ups. ## What this tool does Let the AI hiring assistant coordinate sourcing, shortlisting, next actions, and follow-ups. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a hiring readiness checklist URL: https://help.cosmoquick.com/article/build-a-hiring-readiness-checklist Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, checklist Audit whether your role, budget, panel, scorecard, and timeline are ready before publishing. > **Quick answer:** Audit whether your role, budget, panel, scorecard, and timeline are ready before publishing. ## What this tool does Audit whether your role, budget, panel, scorecard, and timeline are ready before publishing. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Plan a hiring timeline URL: https://help.cosmoquick.com/article/plan-a-hiring-timeline Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, timeline Estimate sourcing, screens, interviews, offers, and joining dates with realistic buffers. > **Quick answer:** Estimate sourcing, screens, interviews, offers, and joining dates with realistic buffers. ## What this tool does Estimate sourcing, screens, interviews, offers, and joining dates with realistic buffers. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use the CTC breakup calculator URL: https://help.cosmoquick.com/article/use-the-ctc-breakup-calculator Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, ctc Convert salary, variable pay, benefits, and employer costs into clear offer math. > **Quick answer:** Convert salary, variable pay, benefits, and employer costs into clear offer math. ## What this tool does Convert salary, variable pay, benefits, and employer costs into clear offer math. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Fix recruiter tool results that look wrong URL: https://help.cosmoquick.com/article/fix-recruiter-tool-results-that-look-wrong Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, troubleshooting Calibrate inputs before trusting AI outputs from Resume Rank, JD Checker, or Skills Extractor. > **Quick answer:** Calibrate inputs before trusting AI outputs from Resume Rank, JD Checker, or Skills Extractor. ## What this tool does Calibrate inputs before trusting AI outputs from Resume Rank, JD Checker, or Skills Extractor. ## How to use it Open Recruiter Dashboard → Tools. Choose the tool, provide the cleanest possible input, review the AI output, and save only the parts you can defend to a hiring manager or candidate. ## Best practice Treat AI as a structured assistant, not an autopilot. Always review for accuracy, bias, tone, salary compliance, and role-specific context before sending or publishing anything. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Source candidates from LinkedIn with the extension URL: https://help.cosmoquick.com/article/source-candidates-from-linkedin-with-the-extension Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, extension Capture profiles, score fit, and push candidates into your CosmoQuick pipeline. > **Quick answer:** Capture profiles, score fit, and push candidates into your CosmoQuick pipeline. ## Goal Capture profiles, score fit, and push candidates into your CosmoQuick pipeline. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a saved candidate search URL: https://help.cosmoquick.com/article/build-a-saved-candidate-search Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, saved-search Create reusable searches for role, skills, location, seniority, salary, and availability. > **Quick answer:** Create reusable searches for role, skills, location, seniority, salary, and availability. ## Goal Create reusable searches for role, skills, location, seniority, salary, and availability. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Why candidate search returns too few results URL: https://help.cosmoquick.com/article/why-candidate-search-returns-too-few-results Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, search Fix overly narrow filters, missing synonyms, low salary bands, and hard location constraints. > **Quick answer:** Fix overly narrow filters, missing synonyms, low salary bands, and hard location constraints. ## Goal Fix overly narrow filters, missing synonyms, low salary bands, and hard location constraints. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Why candidate search returns too many results URL: https://help.cosmoquick.com/article/why-candidate-search-returns-too-many-results Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, search Use must-have skills, negative filters, title normalization, and Match Score ordering. > **Quick answer:** Use must-have skills, negative filters, title normalization, and Match Score ordering. ## Goal Use must-have skills, negative filters, title normalization, and Match Score ordering. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Move sourced candidates into pipeline URL: https://help.cosmoquick.com/article/move-sourced-candidates-into-pipeline Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, pipeline Turn a sourced profile into an active candidate with stage, notes, owner, and outreach status. > **Quick answer:** Turn a sourced profile into an active candidate with stage, notes, owner, and outreach status. ## Goal Turn a sourced profile into an active candidate with stage, notes, owner, and outreach status. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Send outreach without sounding automated URL: https://help.cosmoquick.com/article/send-outreach-without-sounding-automated Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, outreach Use CosmoQuick templates while keeping the first line specific and human. > **Quick answer:** Use CosmoQuick templates while keeping the first line specific and human. ## Goal Use CosmoQuick templates while keeping the first line specific and human. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Track candidate replies in recruiter messages URL: https://help.cosmoquick.com/article/track-candidate-replies-in-recruiter-messages Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, messages Understand inbox, unread, reply state, and when to follow up. > **Quick answer:** Understand inbox, unread, reply state, and when to follow up. ## Goal Understand inbox, unread, reply state, and when to follow up. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Handle duplicate candidate profiles URL: https://help.cosmoquick.com/article/handle-duplicate-candidate-profiles Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, duplicates Merge or dedupe candidates imported from CSV, extension, ATS sync, or manual entry. > **Quick answer:** Merge or dedupe candidates imported from CSV, extension, ATS sync, or manual entry. ## Goal Merge or dedupe candidates imported from CSV, extension, ATS sync, or manual entry. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Create a shortlist for a hiring manager URL: https://help.cosmoquick.com/article/create-a-shortlist-for-a-hiring-manager Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, shortlist Package the best candidates with score, rationale, resume, and next action. > **Quick answer:** Package the best candidates with score, rationale, resume, and next action. ## Goal Package the best candidates with score, rationale, resume, and next action. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use candidate Pulse in sourcing decisions URL: https://help.cosmoquick.com/article/use-candidate-pulse-in-sourcing-decisions Category: Candidate Sourcing Updated: 2026-05-28 Tags: sourcing, pulse Interpret activity and response signals without over-weighting recency. > **Quick answer:** Interpret activity and response signals without over-weighting recency. ## Goal Interpret activity and response signals without over-weighting recency. ## Workflow Start broad, then narrow. Search by role outcomes and skills, inspect Match Score reasons, save promising candidates, add them to the relevant pipeline, and send a personalized outreach sequence. ## Common mistake Recruiters often add too many hard filters before seeing the market. Use filters to focus, not to erase the market before CosmoQuick can rank it. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # How to hire interns with CosmoQuick URL: https://help.cosmoquick.com/article/how-to-hire-interns-with-cosmoquick Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, interns Build a repeatable internship funnel from campus sourcing to return offers. > **Quick answer:** Build a repeatable internship funnel from campus sourcing to return offers. ## What to optimize for Build a repeatable internship funnel from campus sourcing to return offers. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Write an internship job description URL: https://help.cosmoquick.com/article/write-an-internship-job-description Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, jd Clarify project, mentor, stipend, duration, skills, and conversion path. > **Quick answer:** Clarify project, mentor, stipend, duration, skills, and conversion path. ## What to optimize for Clarify project, mentor, stipend, duration, skills, and conversion path. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Screen fresher candidates fairly URL: https://help.cosmoquick.com/article/screen-fresher-candidates-fairly Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, freshers Evaluate potential, projects, communication, and learning velocity without requiring years of experience. > **Quick answer:** Evaluate potential, projects, communication, and learning velocity without requiring years of experience. ## What to optimize for Evaluate potential, projects, communication, and learning velocity without requiring years of experience. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run a campus hiring drive URL: https://help.cosmoquick.com/article/run-a-campus-hiring-drive Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, campus Plan cohorts, college outreach, assignments, interviews, offers, and onboarding. > **Quick answer:** Plan cohorts, college outreach, assignments, interviews, offers, and onboarding. ## What to optimize for Plan cohorts, college outreach, assignments, interviews, offers, and onboarding. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Set stipend and internship compensation URL: https://help.cosmoquick.com/article/set-stipend-and-internship-compensation Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, stipend Benchmark stipends and decide when to include bonus, PPO, or relocation support. > **Quick answer:** Benchmark stipends and decide when to include bonus, PPO, or relocation support. ## What to optimize for Benchmark stipends and decide when to include bonus, PPO, or relocation support. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Convert interns to full-time hires URL: https://help.cosmoquick.com/article/convert-interns-to-full-time-hires Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, conversion Use mid-point reviews, project demos, manager feedback, and offer timing. > **Quick answer:** Use mid-point reviews, project demos, manager feedback, and offer timing. ## What to optimize for Use mid-point reviews, project demos, manager feedback, and offer timing. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Create intern scorecards URL: https://help.cosmoquick.com/article/create-intern-scorecards Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, scorecards Score ownership, learning speed, fundamentals, communication, and project delivery. > **Quick answer:** Score ownership, learning speed, fundamentals, communication, and project delivery. ## What to optimize for Score ownership, learning speed, fundamentals, communication, and project delivery. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Avoid intern hiring drop-offs URL: https://help.cosmoquick.com/article/avoid-intern-hiring-drop-offs Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, drop-off Reduce confusion with clear timelines, WhatsApp updates, assignment limits, and fast feedback. > **Quick answer:** Reduce confusion with clear timelines, WhatsApp updates, assignment limits, and fast feedback. ## What to optimize for Reduce confusion with clear timelines, WhatsApp updates, assignment limits, and fast feedback. ## Recommended setup Create a dedicated internship role, keep the process short, publish transparent stipend/duration, use a small work sample, and decide conversion criteria before interviews start. ## Candidate experience Interns often have limited hiring experience. Explain each step, expected timeline, assignment length, evaluation criteria, and what happens after selection. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Resume builder basics for candidates URL: https://help.cosmoquick.com/article/resume-builder-basics-for-candidates Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, resume Create a clean resume that parses correctly and highlights proof of work. > **Quick answer:** Create a clean resume that parses correctly and highlights proof of work. ## What this helps with Create a clean resume that parses correctly and highlights proof of work. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use ATS Lens as a candidate URL: https://help.cosmoquick.com/article/use-ats-lens-as-a-candidate Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, ats-lens Compare your resume against a target job description before applying. > **Quick answer:** Compare your resume against a target job description before applying. ## What this helps with Compare your resume against a target job description before applying. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Generate a cover letter without sounding generic URL: https://help.cosmoquick.com/article/generate-a-cover-letter-without-sounding-generic Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, cover-letter Use AI to draft, then personalize with company and role-specific details. > **Quick answer:** Use AI to draft, then personalize with company and role-specific details. ## What this helps with Use AI to draft, then personalize with company and role-specific details. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Practice interviews with voice mode URL: https://help.cosmoquick.com/article/practice-interviews-with-voice-mode Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, interview Run realistic mock interviews and review transcript-based feedback. > **Quick answer:** Run realistic mock interviews and review transcript-based feedback. ## What this helps with Run realistic mock interviews and review transcript-based feedback. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Understand candidate job matches URL: https://help.cosmoquick.com/article/understand-candidate-job-matches Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, job-match Why a role appears recommended, hidden, weak, or high-fit. > **Quick answer:** Why a role appears recommended, hidden, weak, or high-fit. ## What this helps with Why a role appears recommended, hidden, weak, or high-fit. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Track applications in candidate pipeline URL: https://help.cosmoquick.com/article/track-applications-in-candidate-pipeline Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, applications Monitor applied, screened, interview, offer, rejected, and saved jobs. > **Quick answer:** Monitor applied, screened, interview, offer, rejected, and saved jobs. ## What this helps with Monitor applied, screened, interview, offer, rejected, and saved jobs. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use Salary Engine before negotiating URL: https://help.cosmoquick.com/article/use-salary-engine-before-negotiating Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, salary Benchmark your range by role, city, level, and company stage. > **Quick answer:** Benchmark your range by role, city, level, and company stage. ## What this helps with Benchmark your range by role, city, level, and company stage. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Compare two job offers URL: https://help.cosmoquick.com/article/compare-two-job-offers Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, offers Evaluate cash, equity, growth, manager, flexibility, and risk side-by-side. > **Quick answer:** Evaluate cash, equity, growth, manager, flexibility, and risk side-by-side. ## What this helps with Evaluate cash, equity, growth, manager, flexibility, and risk side-by-side. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a proof-of-work portfolio URL: https://help.cosmoquick.com/article/build-a-proof-of-work-portfolio Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, portfolio Add projects, case studies, GitHub, Loom, writing, and measurable outcomes. > **Quick answer:** Add projects, case studies, GitHub, Loom, writing, and measurable outcomes. ## What this helps with Add projects, case studies, GitHub, Loom, writing, and measurable outcomes. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Get the Verified badge as a candidate URL: https://help.cosmoquick.com/article/get-the-verified-badge-as-a-candidate Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-dashboard, verified Submit identity and work evidence to increase recruiter trust. > **Quick answer:** Submit identity and work evidence to increase recruiter trust. ## What this helps with Submit identity and work evidence to increase recruiter trust. ## Where to find it Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn. ## How to get better results Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: write a high-converting JD URL: https://help.cosmoquick.com/article/recruiter-university-write-a-high-converting-jd Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, jd A complete lesson on outcomes, skills, salary, process, and candidate motivation. > **Quick answer:** A complete lesson on outcomes, skills, salary, process, and candidate motivation. ## Lesson outcome A complete lesson on outcomes, skills, salary, process, and candidate motivation. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: screen candidates in 15 minutes URL: https://help.cosmoquick.com/article/recruiter-university-screen-candidates-in-15-minutes Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, screening A repeatable phone screen structure that captures signal without rushing. > **Quick answer:** A repeatable phone screen structure that captures signal without rushing. ## Lesson outcome A repeatable phone screen structure that captures signal without rushing. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: reduce candidate drop-offs URL: https://help.cosmoquick.com/article/recruiter-university-reduce-candidate-drop-offs Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, drop-offs Fix slow replies, unclear process, weak compensation communication, and interview friction. > **Quick answer:** Fix slow replies, unclear process, weak compensation communication, and interview friction. ## Lesson outcome Fix slow replies, unclear process, weak compensation communication, and interview friction. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: build a recruitment SOP URL: https://help.cosmoquick.com/article/recruiter-university-build-a-recruitment-sop Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, sop Turn your hiring process into a documented operating system. > **Quick answer:** Turn your hiring process into a documented operating system. ## Lesson outcome Turn your hiring process into a documented operating system. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: candidate outreach guide URL: https://help.cosmoquick.com/article/recruiter-university-candidate-outreach-guide Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, outreach Write messages that feel personal, specific, and worth replying to. > **Quick answer:** Write messages that feel personal, specific, and worth replying to. ## Lesson outcome Write messages that feel personal, specific, and worth replying to. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: employer branding for startups URL: https://help.cosmoquick.com/article/recruiter-university-employer-branding-for-startups Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, employer-brand Tell a credible company story even before you are famous. > **Quick answer:** Tell a credible company story even before you are famous. ## Lesson outcome Tell a credible company story even before you are famous. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: interview scorecard templates URL: https://help.cosmoquick.com/article/recruiter-university-interview-scorecard-templates Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, scorecard Create anchored 1–5 rubrics for technical, behavioral, and culture-add rounds. > **Quick answer:** Create anchored 1–5 rubrics for technical, behavioral, and culture-add rounds. ## Lesson outcome Create anchored 1–5 rubrics for technical, behavioral, and culture-add rounds. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: offer closing playbook URL: https://help.cosmoquick.com/article/recruiter-university-offer-closing-playbook Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, offer Handle objections, competing offers, compensation constraints, and joining risk. > **Quick answer:** Handle objections, competing offers, compensation constraints, and joining risk. ## Lesson outcome Handle objections, competing offers, compensation constraints, and joining risk. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: agency recruiter workflow URL: https://help.cosmoquick.com/article/recruiter-university-agency-recruiter-workflow Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, agency Manage clients, shortlists, commissions, follow-ups, and placement reporting. > **Quick answer:** Manage clients, shortlists, commissions, follow-ups, and placement reporting. ## Lesson outcome Manage clients, shortlists, commissions, follow-ups, and placement reporting. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter University: remote hiring SOP URL: https://help.cosmoquick.com/article/recruiter-university-remote-hiring-sop Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, remote Run timezone-safe, async-friendly recruiting without losing urgency. > **Quick answer:** Run timezone-safe, async-friendly recruiting without losing urgency. ## Lesson outcome Run timezone-safe, async-friendly recruiting without losing urgency. ## Framework Learn the concept, apply it to one open role, document the template, test it with candidates, and review the metrics after 30 days. ## Practice assignment Pick one active role and rewrite one asset today: JD, outreach, scorecard, interview plan, shortlist note, or offer follow-up. Store the improved version in CosmoQuick templates. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Do candidates need to sign up to apply? URL: https://help.cosmoquick.com/article/do-candidates-need-to-sign-up-to-apply Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, applications Public application links can collect applications without requiring a full account first. > **Quick answer:** Public application links can collect applications without requiring a full account first. ## Short answer Public application links can collect applications without requiring a full account first. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Can I raise a ticket without login? URL: https://help.cosmoquick.com/article/can-i-raise-a-ticket-without-login Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, support Yes — the Help Center contact form and WhatsApp support are available publicly. > **Quick answer:** Yes — the Help Center contact form and WhatsApp support are available publicly. ## Short answer Yes — the Help Center contact form and WhatsApp support are available publicly. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Why do I see ₹99, ₹499, $4.99, or Pro pricing? URL: https://help.cosmoquick.com/article/why-do-i-see-99-499-4-99-or-pro-pricing Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, pricing Different products may use trial, subscription, or one-time job activation pricing based on region and workflow. > **Quick answer:** Different products may use trial, subscription, or one-time job activation pricing based on region and workflow. ## Short answer Different products may use trial, subscription, or one-time job activation pricing based on region and workflow. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Does CosmoQuick replace LinkedIn Recruiter? URL: https://help.cosmoquick.com/article/does-cosmoquick-replace-linkedin-recruiter Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, linkedin CosmoQuick can source, score, and manage candidates; teams may still use LinkedIn with the extension. > **Quick answer:** CosmoQuick can source, score, and manage candidates; teams may still use LinkedIn with the extension. ## Short answer CosmoQuick can source, score, and manage candidates; teams may still use LinkedIn with the extension. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Does CosmoQuick replace an ATS? URL: https://help.cosmoquick.com/article/does-cosmoquick-replace-an-ats Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, ats Small teams can run standalone; larger teams often sync CosmoQuick with Greenhouse, Lever, Ashby, or Workable. > **Quick answer:** Small teams can run standalone; larger teams often sync CosmoQuick with Greenhouse, Lever, Ashby, or Workable. ## Short answer Small teams can run standalone; larger teams often sync CosmoQuick with Greenhouse, Lever, Ashby, or Workable. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is MIRA? URL: https://help.cosmoquick.com/article/what-is-mira Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, mira MIRA is CosmoQuick's AI hiring agent for recruiter workflows and guided hiring runs. > **Quick answer:** MIRA is CosmoQuick's AI hiring agent for recruiter workflows and guided hiring runs. ## Short answer MIRA is CosmoQuick's AI hiring agent for recruiter workflows and guided hiring runs. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is Resume Rank? URL: https://help.cosmoquick.com/article/what-is-resume-rank Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, resume-rank Resume Rank compares resumes against a role and returns structured finalist recommendations. > **Quick answer:** Resume Rank compares resumes against a role and returns structured finalist recommendations. ## Short answer Resume Rank compares resumes against a role and returns structured finalist recommendations. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is Recruiter OS? URL: https://help.cosmoquick.com/article/what-is-recruiter-os Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faq, recruiter-os Recruiter OS combines pipeline, clients, revenue, commissions, analytics, resources, and agency workflows. > **Quick answer:** Recruiter OS combines pipeline, clients, revenue, commissions, analytics, resources, and agency workflows. ## Short answer Recruiter OS combines pipeline, clients, revenue, commissions, analytics, resources, and agency workflows. ## More detail CosmoQuick is a multi-surface hiring platform. The exact answer may depend on whether you are using Candidate Dashboard, Recruiter Dashboard, ATS, Recruiter Tools, Agency mode, or public job application pages. ## What to do next Search this Help Center for the specific product name, or contact support with your account type, workspace name, and the feature you are trying to use. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is CosmoQuick AI Assist? URL: https://help.cosmoquick.com/article/what-is-cosmoquick-ai-assist Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, overview The paid HRM suite that pairs CosmoQuick hiring with employees, attendance, payroll, leave, performance, and an AI HR copilot. > **Quick answer:** The paid HRM suite that pairs CosmoQuick hiring with employees, attendance, payroll, leave, performance, and an AI HR copilot. ## Where this lives The paid HRM suite that pairs CosmoQuick hiring with employees, attendance, payroll, leave, performance, and an AI HR copilot. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Who can access AI Assist (HRM)? URL: https://help.cosmoquick.com/article/who-can-access-ai-assist-hrm Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, access AI Assist is included only on paid CosmoQuick plans. Free and trial workspaces see a preview but cannot run payroll or attendance. > **Quick answer:** AI Assist is included only on paid CosmoQuick plans. Free and trial workspaces see a preview but cannot run payroll or attendance. ## Where this lives AI Assist is included only on paid CosmoQuick plans. Free and trial workspaces see a preview but cannot run payroll or attendance. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Activate AI Assist on a paid workspace URL: https://help.cosmoquick.com/article/activate-ai-assist-on-a-paid-workspace Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, activation Turn on HRM modules from Settings → AI Assist after upgrading to Pro, Team, or Enterprise. > **Quick answer:** Turn on HRM modules from Settings → AI Assist after upgrading to Pro, Team, or Enterprise. ## Where this lives Turn on HRM modules from Settings → AI Assist after upgrading to Pro, Team, or Enterprise. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Add your first employee in AI Assist URL: https://help.cosmoquick.com/article/add-your-first-employee-in-ai-assist Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, employees Create an employee record with personal details, role, manager, location, CTC, and joining date. > **Quick answer:** Create an employee record with personal details, role, manager, location, CTC, and joining date. ## Where this lives Create an employee record with personal details, role, manager, location, CTC, and joining date. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bulk import employees from a CSV URL: https://help.cosmoquick.com/article/bulk-import-employees-from-a-csv Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, import Map columns for name, email, role, manager, department, CTC, joining date, and PAN/UAN. > **Quick answer:** Map columns for name, email, role, manager, department, CTC, joining date, and PAN/UAN. ## Where this lives Map columns for name, email, role, manager, department, CTC, joining date, and PAN/UAN. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Set up the org chart and reporting lines URL: https://help.cosmoquick.com/article/set-up-the-org-chart-and-reporting-lines Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, org-chart Define departments, managers, and dotted-line relationships so policies cascade correctly. > **Quick answer:** Define departments, managers, and dotted-line relationships so policies cascade correctly. ## Where this lives Define departments, managers, and dotted-line relationships so policies cascade correctly. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Configure attendance policies URL: https://help.cosmoquick.com/article/configure-attendance-policies Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, attendance Shifts, geofencing, IP allowlist, web/mobile clock-in, regularization, and overtime rules. > **Quick answer:** Shifts, geofencing, IP allowlist, web/mobile clock-in, regularization, and overtime rules. ## Where this lives Shifts, geofencing, IP allowlist, web/mobile clock-in, regularization, and overtime rules. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Mobile attendance with face check-in URL: https://help.cosmoquick.com/article/mobile-attendance-with-face-check-in Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, mobile Let frontline and field employees clock in from the CosmoQuick mobile app with location and selfie. > **Quick answer:** Let frontline and field employees clock in from the CosmoQuick mobile app with location and selfie. ## Where this lives Let frontline and field employees clock in from the CosmoQuick mobile app with location and selfie. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run your first payroll cycle URL: https://help.cosmoquick.com/article/run-your-first-payroll-cycle Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, payroll Pre-payroll checks, inputs, approvals, payslip generation, and bank file export. > **Quick answer:** Pre-payroll checks, inputs, approvals, payslip generation, and bank file export. ## Where this lives Pre-payroll checks, inputs, approvals, payslip generation, and bank file export. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # India payroll: PF, ESI, PT, TDS, and gratuity URL: https://help.cosmoquick.com/article/india-payroll-pf-esi-pt-tds-and-gratuity Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, india-payroll How AI Assist computes statutory deductions and generates challans and Form 16. > **Quick answer:** How AI Assist computes statutory deductions and generates challans and Form 16. ## Where this lives How AI Assist computes statutory deductions and generates challans and Form 16. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Global payroll partners and EOR URL: https://help.cosmoquick.com/article/global-payroll-partners-and-eor Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, global-payroll Run global payroll via integrated EOR partners while keeping records in AI Assist. > **Quick answer:** Run global payroll via integrated EOR partners while keeping records in AI Assist. ## Where this lives Run global payroll via integrated EOR partners while keeping records in AI Assist. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Configure leave policies and holiday calendars URL: https://help.cosmoquick.com/article/configure-leave-policies-and-holiday-calendars Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, leaves Earned, sick, casual, maternity, paternity, comp-off, and regional holiday calendars. > **Quick answer:** Earned, sick, casual, maternity, paternity, comp-off, and regional holiday calendars. ## Where this lives Earned, sick, casual, maternity, paternity, comp-off, and regional holiday calendars. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Employee self-service portal URL: https://help.cosmoquick.com/article/employee-self-service-portal Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, ess What employees can do: apply leave, view payslips, update bank details, raise tickets, and request docs. > **Quick answer:** What employees can do: apply leave, view payslips, update bank details, raise tickets, and request docs. ## Where this lives What employees can do: apply leave, view payslips, update bank details, raise tickets, and request docs. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Manager dashboard in AI Assist URL: https://help.cosmoquick.com/article/manager-dashboard-in-ai-assist Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, manager Approvals, team attendance, leave balance, performance reviews, and 1:1 notes. > **Quick answer:** Approvals, team attendance, leave balance, performance reviews, and 1:1 notes. ## Where this lives Approvals, team attendance, leave balance, performance reviews, and 1:1 notes. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Performance reviews and OKRs URL: https://help.cosmoquick.com/article/performance-reviews-and-okrs Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, performance Run quarterly cycles with goals, self-review, manager review, peer feedback, and calibration. > **Quick answer:** Run quarterly cycles with goals, self-review, manager review, peer feedback, and calibration. ## Where this lives Run quarterly cycles with goals, self-review, manager review, peer feedback, and calibration. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 1:1 templates and continuous feedback URL: https://help.cosmoquick.com/article/1-1-templates-and-continuous-feedback Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, 1-1 Schedule recurring 1:1s with auto-generated agendas and shared notes. > **Quick answer:** Schedule recurring 1:1s with auto-generated agendas and shared notes. ## Where this lives Schedule recurring 1:1s with auto-generated agendas and shared notes. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI HR copilot: answer policy questions URL: https://help.cosmoquick.com/article/ai-hr-copilot-answer-policy-questions Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, ai-copilot Employees ask leave, payroll, and policy questions to the AI copilot trained on your handbook. > **Quick answer:** Employees ask leave, payroll, and policy questions to the AI copilot trained on your handbook. ## Where this lives Employees ask leave, payroll, and policy questions to the AI copilot trained on your handbook. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Generate offer letters, NDAs, and experience letters URL: https://help.cosmoquick.com/article/generate-offer-letters-ndas-and-experience-letters Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, documents AI Assist drafts standard HR documents with workspace branding and e-sign. > **Quick answer:** AI Assist drafts standard HR documents with workspace branding and e-sign. ## Where this lives AI Assist drafts standard HR documents with workspace branding and e-sign. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Onboarding workflows for new joiners URL: https://help.cosmoquick.com/article/onboarding-workflows-for-new-joiners Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, onboarding Pre-joining checklist, day-1 IT, buddy assignment, 30-60-90 plan, and probation review. > **Quick answer:** Pre-joining checklist, day-1 IT, buddy assignment, 30-60-90 plan, and probation review. ## Where this lives Pre-joining checklist, day-1 IT, buddy assignment, 30-60-90 plan, and probation review. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Offboarding, FnF, and exit interviews URL: https://help.cosmoquick.com/article/offboarding-fnf-and-exit-interviews Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, offboarding Resignation workflow, asset recovery, full-and-final settlement, and exit feedback. > **Quick answer:** Resignation workflow, asset recovery, full-and-final settlement, and exit feedback. ## Where this lives Resignation workflow, asset recovery, full-and-final settlement, and exit feedback. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Asset management in AI Assist URL: https://help.cosmoquick.com/article/asset-management-in-ai-assist Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, assets Track laptops, phones, SIMs, and accessories assigned to each employee. > **Quick answer:** Track laptops, phones, SIMs, and accessories assigned to each employee. ## Where this lives Track laptops, phones, SIMs, and accessories assigned to each employee. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Helpdesk: HR ticketing inside AI Assist URL: https://help.cosmoquick.com/article/helpdesk-hr-ticketing-inside-ai-assist Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, helpdesk Employees raise HR/IT/finance tickets routed by category and SLA. > **Quick answer:** Employees raise HR/IT/finance tickets routed by category and SLA. ## Where this lives Employees raise HR/IT/finance tickets routed by category and SLA. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Audit logs and access control in HRM URL: https://help.cosmoquick.com/article/audit-logs-and-access-control-in-hrm Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, rbac Role-based access for HR, finance, manager, and employee roles with full audit trail. > **Quick answer:** Role-based access for HR, finance, manager, and employee roles with full audit trail. ## Where this lives Role-based access for HR, finance, manager, and employee roles with full audit trail. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Data residency and compliance for HRM URL: https://help.cosmoquick.com/article/data-residency-and-compliance-for-hrm Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, compliance Where employee PII is stored and how AI Assist supports DPDP, GDPR, and SOC 2. > **Quick answer:** Where employee PII is stored and how AI Assist supports DPDP, GDPR, and SOC 2. ## Where this lives Where employee PII is stored and how AI Assist supports DPDP, GDPR, and SOC 2. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Migrating from Keka, Zoho People, or Darwinbox URL: https://help.cosmoquick.com/article/migrating-from-keka-zoho-people-or-darwinbox Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, migration Step-by-step plan to import employees, leave balances, payroll history, and documents. > **Quick answer:** Step-by-step plan to import employees, leave balances, payroll history, and documents. ## Where this lives Step-by-step plan to import employees, leave balances, payroll history, and documents. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Pricing and billing for AI Assist URL: https://help.cosmoquick.com/article/pricing-and-billing-for-ai-assist Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, pricing Per-employee pricing, included modules, add-ons, and how it stacks with the hiring plan. > **Quick answer:** Per-employee pricing, included modules, add-ons, and how it stacks with the hiring plan. ## Where this lives Per-employee pricing, included modules, add-ons, and how it stacks with the hiring plan. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Troubleshooting: payroll did not run URL: https://help.cosmoquick.com/article/troubleshooting-payroll-did-not-run Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, troubleshooting Resolve missing inputs, unapproved attendance, locked cycles, and bank file errors. > **Quick answer:** Resolve missing inputs, unapproved attendance, locked cycles, and bank file errors. ## Where this lives Resolve missing inputs, unapproved attendance, locked cycles, and bank file errors. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Troubleshooting: employees cannot clock in URL: https://help.cosmoquick.com/article/troubleshooting-employees-cannot-clock-in Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: hrm, ai-assist, troubleshooting Fix geofence, permissions, time-sync, and shift configuration issues. > **Quick answer:** Fix geofence, permissions, time-sync, and shift configuration issues. ## Where this lives Fix geofence, permissions, time-sync, and shift configuration issues. AI Assist sits inside the same workspace as your hiring, so employees flow from offer → onboarding → payroll without re-entry. ## Plan requirement AI Assist (HRM) is available only on paid CosmoQuick plans. Free and 7-day trial workspaces can preview the module but cannot finalize payroll, lock attendance, or send statutory filings. ## Recommended workflow Open Workspace → AI Assist → choose the relevant module (Employees, Attendance, Payroll, Leaves, Performance, Documents, Helpdesk). Configure the policy first, run a dry test with one employee, then roll out to the full org. ## Related help See hiring articles in /category/recruiter-onboarding and billing details in /category/billing-and-plans. For division-specific HR like frontline shifts, see /category/frontline. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is CosmoQuick Freelance? URL: https://help.cosmoquick.com/article/what-is-cosmoquick-freelance Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, overview Our /freelance surface for posting scoped gigs, hiring vetted freelancers, and managing milestones and payments. > **Quick answer:** Our /freelance surface for posting scoped gigs, hiring vetted freelancers, and managing milestones and payments. ## Where this lives Our /freelance surface for posting scoped gigs, hiring vetted freelancers, and managing milestones and payments. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Post a freelance gig URL: https://help.cosmoquick.com/article/post-a-freelance-gig Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, post Define scope, deliverables, duration, budget, and required skills in under 5 minutes. > **Quick answer:** Define scope, deliverables, duration, budget, and required skills in under 5 minutes. ## Where this lives Define scope, deliverables, duration, budget, and required skills in under 5 minutes. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Fixed-price vs hourly gigs URL: https://help.cosmoquick.com/article/fixed-price-vs-hourly-gigs Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, pricing-model When to use fixed milestones vs hourly tracking, and how each is paid out. > **Quick answer:** When to use fixed milestones vs hourly tracking, and how each is paid out. ## Where this lives When to use fixed milestones vs hourly tracking, and how each is paid out. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Hire a vetted freelancer URL: https://help.cosmoquick.com/article/hire-a-vetted-freelancer Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, hire Review proposals, portfolios, ratings, and Match Score before awarding the gig. > **Quick answer:** Review proposals, portfolios, ratings, and Match Score before awarding the gig. ## Where this lives Review proposals, portfolios, ratings, and Match Score before awarding the gig. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Milestones, approvals, and escrow URL: https://help.cosmoquick.com/article/milestones-approvals-and-escrow Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, escrow How funds are held, released, and disputed across milestones. > **Quick answer:** How funds are held, released, and disputed across milestones. ## Where this lives How funds are held, released, and disputed across milestones. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Freelance contracts and IP assignment URL: https://help.cosmoquick.com/article/freelance-contracts-and-ip-assignment Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, contracts Standard CosmoQuick freelance contracts, NDAs, and IP transfer clauses. > **Quick answer:** Standard CosmoQuick freelance contracts, NDAs, and IP transfer clauses. ## Where this lives Standard CosmoQuick freelance contracts, NDAs, and IP transfer clauses. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Track time on hourly freelance gigs URL: https://help.cosmoquick.com/article/track-time-on-hourly-freelance-gigs Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, time-tracking Desktop time tracker, screenshots (opt-in), and weekly approvals. > **Quick answer:** Desktop time tracker, screenshots (opt-in), and weekly approvals. ## Where this lives Desktop time tracker, screenshots (opt-in), and weekly approvals. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Disputes and refund policy on /freelance URL: https://help.cosmoquick.com/article/disputes-and-refund-policy-on-freelance Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, disputes How disputes are reviewed and what evidence speeds resolution. > **Quick answer:** How disputes are reviewed and what evidence speeds resolution. ## Where this lives How disputes are reviewed and what evidence speeds resolution. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tax, GST, and invoices for freelancers URL: https://help.cosmoquick.com/article/tax-gst-and-invoices-for-freelancers Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, tax Generate compliant invoices and download annual statements. > **Quick answer:** Generate compliant invoices and download annual statements. ## Where this lives Generate compliant invoices and download annual statements. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Become a vetted freelancer on CosmoQuick URL: https://help.cosmoquick.com/article/become-a-vetted-freelancer-on-cosmoquick Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, vetting Profile checklist, skill tests, portfolio review, and ranking on /freelance. > **Quick answer:** Profile checklist, skill tests, portfolio review, and ranking on /freelance. ## Where this lives Profile checklist, skill tests, portfolio review, and ranking on /freelance. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Convert a freelancer into a full-time hire URL: https://help.cosmoquick.com/article/convert-a-freelancer-into-a-full-time-hire Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, conversion Move a great freelancer into a full-time pipeline without losing history. > **Quick answer:** Move a great freelancer into a full-time pipeline without losing history. ## Where this lives Move a great freelancer into a full-time pipeline without losing history. /freelance is the dedicated marketplace inside CosmoQuick for project-based work. ## How to use it Open cosmoquick.com/freelance → Post a gig or browse freelancers → shortlist → award → fund escrow → approve milestones → release payment. ## Best practice Write the smallest possible first milestone (1–2 weeks) so both sides validate fit before committing to a long engagement. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is CosmoQuick Remote? URL: https://help.cosmoquick.com/article/what-is-cosmoquick-remote Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, overview The /remote surface for global remote hiring, timezone-safe pipelines, EOR partners, and async-friendly workflows. > **Quick answer:** The /remote surface for global remote hiring, timezone-safe pipelines, EOR partners, and async-friendly workflows. ## Where this lives The /remote surface for global remote hiring, timezone-safe pipelines, EOR partners, and async-friendly workflows. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Post a fully remote role URL: https://help.cosmoquick.com/article/post-a-fully-remote-role Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, post Mark location as Remote, set eligible regions, timezone overlap, and currency. > **Quick answer:** Mark location as Remote, set eligible regions, timezone overlap, and currency. ## Where this lives Mark location as Remote, set eligible regions, timezone overlap, and currency. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Hire across timezones without burnout URL: https://help.cosmoquick.com/article/hire-across-timezones-without-burnout Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, timezones Define core overlap hours, async expectations, and meeting load before publishing. > **Quick answer:** Define core overlap hours, async expectations, and meeting load before publishing. ## Where this lives Define core overlap hours, async expectations, and meeting load before publishing. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use EOR partners through CosmoQuick URL: https://help.cosmoquick.com/article/use-eor-partners-through-cosmoquick Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, eor Hire international employees compliantly without setting up local entities. > **Quick answer:** Hire international employees compliantly without setting up local entities. ## Where this lives Hire international employees compliantly without setting up local entities. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Compensation benchmarks for remote roles URL: https://help.cosmoquick.com/article/compensation-benchmarks-for-remote-roles Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, comp City-adjusted vs global-flat pay models and how CosmoQuick Salary Engine handles each. > **Quick answer:** City-adjusted vs global-flat pay models and how CosmoQuick Salary Engine handles each. ## Where this lives City-adjusted vs global-flat pay models and how CosmoQuick Salary Engine handles each. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Remote interview loop best practices URL: https://help.cosmoquick.com/article/remote-interview-loop-best-practices Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, interview Async take-homes, structured video loops, and recording consent. > **Quick answer:** Async take-homes, structured video loops, and recording consent. ## Where this lives Async take-homes, structured video loops, and recording consent. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Equipment, stipends, and remote onboarding URL: https://help.cosmoquick.com/article/equipment-stipends-and-remote-onboarding Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, onboarding Hardware policy, internet stipend, coworking budget, and 30-60-90 for remote hires. > **Quick answer:** Hardware policy, internet stipend, coworking budget, and 30-60-90 for remote hires. ## Where this lives Hardware policy, internet stipend, coworking budget, and 30-60-90 for remote hires. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Tax and contractor vs employee on /remote URL: https://help.cosmoquick.com/article/tax-and-contractor-vs-employee-on-remote Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, tax When to use contractors, when to use EOR, and how misclassification risk is mitigated. > **Quick answer:** When to use contractors, when to use EOR, and how misclassification risk is mitigated. ## Where this lives When to use contractors, when to use EOR, and how misclassification risk is mitigated. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Remote hiring SOP for startups URL: https://help.cosmoquick.com/article/remote-hiring-sop-for-startups Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, sop A 14-day async loop that closes great candidates without timezone fatigue. > **Quick answer:** A 14-day async loop that closes great candidates without timezone fatigue. ## Where this lives A 14-day async loop that closes great candidates without timezone fatigue. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Find remote-only candidates URL: https://help.cosmoquick.com/article/find-remote-only-candidates Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, sourcing Filters, saved searches, and outreach templates that resonate with remote talent. > **Quick answer:** Filters, saved searches, and outreach templates that resonate with remote talent. ## Where this lives Filters, saved searches, and outreach templates that resonate with remote talent. /remote is the dedicated remote hiring surface inside CosmoQuick. ## How to use it Open cosmoquick.com/remote → post your role with eligible regions and timezone overlap → choose direct hire or EOR → run an async-friendly loop. ## Best practice Publish the exact timezone overlap and async expectations in the JD. Vague 'remote-friendly' descriptions are the #1 cause of mismatched applications. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is CosmoQuick Frontline? URL: https://help.cosmoquick.com/article/what-is-cosmoquick-frontline Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, overview The /frontline surface for high-volume hiring of delivery, retail, hospitality, manufacturing, security, and field staff. > **Quick answer:** The /frontline surface for high-volume hiring of delivery, retail, hospitality, manufacturing, security, and field staff. ## Where this lives The /frontline surface for high-volume hiring of delivery, retail, hospitality, manufacturing, security, and field staff. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Post a frontline role URL: https://help.cosmoquick.com/article/post-a-frontline-role Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, post Capture shift, location, language, age eligibility, vehicle, and document requirements. > **Quick answer:** Capture shift, location, language, age eligibility, vehicle, and document requirements. ## Where this lives Capture shift, location, language, age eligibility, vehicle, and document requirements. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bulk-source frontline candidates URL: https://help.cosmoquick.com/article/bulk-source-frontline-candidates Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, bulk-sourcing Use city, language, and document filters to build a 100+ candidate shortlist in minutes. > **Quick answer:** Use city, language, and document filters to build a 100+ candidate shortlist in minutes. ## Where this lives Use city, language, and document filters to build a 100+ candidate shortlist in minutes. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # WhatsApp-first candidate communication URL: https://help.cosmoquick.com/article/whatsapp-first-candidate-communication Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, whatsapp Reach frontline candidates on WhatsApp with templated, compliant messages. > **Quick answer:** Reach frontline candidates on WhatsApp with templated, compliant messages. ## Where this lives Reach frontline candidates on WhatsApp with templated, compliant messages. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Walk-in interview scheduling URL: https://help.cosmoquick.com/article/walk-in-interview-scheduling Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, walk-in Publish walk-in slots with address, time, and contact, then track attendance. > **Quick answer:** Publish walk-in slots with address, time, and contact, then track attendance. ## Where this lives Publish walk-in slots with address, time, and contact, then track attendance. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Document verification for frontline hiring URL: https://help.cosmoquick.com/article/document-verification-for-frontline-hiring Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, verification Collect Aadhaar/PAN/DL, run quick checks, and store securely with consent. > **Quick answer:** Collect Aadhaar/PAN/DL, run quick checks, and store securely with consent. ## Where this lives Collect Aadhaar/PAN/DL, run quick checks, and store securely with consent. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Frontline attendance with AI Assist URL: https://help.cosmoquick.com/article/frontline-attendance-with-ai-assist Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, attendance Geofenced shift attendance for delivery, retail, and warehouse teams. > **Quick answer:** Geofenced shift attendance for delivery, retail, and warehouse teams. ## Where this lives Geofenced shift attendance for delivery, retail, and warehouse teams. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Reduce frontline drop-off and no-shows URL: https://help.cosmoquick.com/article/reduce-frontline-drop-off-and-no-shows Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, drop-off Tactics that lift show-up rates: confirmation calls, route help, advance, and same-day offers. > **Quick answer:** Tactics that lift show-up rates: confirmation calls, route help, advance, and same-day offers. ## Where this lives Tactics that lift show-up rates: confirmation calls, route help, advance, and same-day offers. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Stipend, weekly pay, and incentives URL: https://help.cosmoquick.com/article/stipend-weekly-pay-and-incentives Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, pay Configure weekly cycles, performance incentives, and instant payouts where supported. > **Quick answer:** Configure weekly cycles, performance incentives, and instant payouts where supported. ## Where this lives Configure weekly cycles, performance incentives, and instant payouts where supported. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Frontline compliance and labour laws URL: https://help.cosmoquick.com/article/frontline-compliance-and-labour-laws Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, compliance Minimum wage, ESI/PF eligibility, working hours, and contract templates. > **Quick answer:** Minimum wage, ESI/PF eligibility, working hours, and contract templates. ## Where this lives Minimum wage, ESI/PF eligibility, working hours, and contract templates. /frontline is built for volume hiring with mobile-first candidates. ## How to use it Open cosmoquick.com/frontline → post a role with shift, location, language, and document requirements → enable WhatsApp outreach → publish walk-in slots → track attendance and offers. ## Best practice Speed and proximity matter more than fancy JDs. Same-day callback and a clear meeting address beat any creative copy in this segment. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is CosmoQuick Screen? URL: https://help.cosmoquick.com/article/what-is-cosmoquick-screen Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, overview The /screen surface for AI screening, structured calls, assessments, recordings, transcripts, and scorecards. > **Quick answer:** The /screen surface for AI screening, structured calls, assessments, recordings, transcripts, and scorecards. ## Where this lives The /screen surface for AI screening, structured calls, assessments, recordings, transcripts, and scorecards. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run an AI screening call URL: https://help.cosmoquick.com/article/run-an-ai-screening-call Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, ai-call Let CosmoQuick Screen conduct a structured first-round call with consent, recording, and transcript. > **Quick answer:** Let CosmoQuick Screen conduct a structured first-round call with consent, recording, and transcript. ## Where this lives Let CosmoQuick Screen conduct a structured first-round call with consent, recording, and transcript. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a custom assessment URL: https://help.cosmoquick.com/article/build-a-custom-assessment Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, assessment Choose from coding, MCQ, case, writing, and role-play assessments with anti-cheat options. > **Quick answer:** Choose from coding, MCQ, case, writing, and role-play assessments with anti-cheat options. ## Where this lives Choose from coding, MCQ, case, writing, and role-play assessments with anti-cheat options. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Use screening templates by role URL: https://help.cosmoquick.com/article/use-screening-templates-by-role Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, templates Pre-built screens for engineering, sales, design, ops, product, support, and finance. > **Quick answer:** Pre-built screens for engineering, sales, design, ops, product, support, and finance. ## Where this lives Pre-built screens for engineering, sales, design, ops, product, support, and finance. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Review transcripts and AI summaries URL: https://help.cosmoquick.com/article/review-transcripts-and-ai-summaries Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, review Read calibrated summaries with strengths, risks, and recommended next steps. > **Quick answer:** Read calibrated summaries with strengths, risks, and recommended next steps. ## Where this lives Read calibrated summaries with strengths, risks, and recommended next steps. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Combine Screen with Resume Rank and MIRA URL: https://help.cosmoquick.com/article/combine-screen-with-resume-rank-and-mira Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, workflow Sequence: Resume Rank → Screen → MIRA outreach → human interview, with scores flowing into the pipeline. > **Quick answer:** Sequence: Resume Rank → Screen → MIRA outreach → human interview, with scores flowing into the pipeline. ## Where this lives Sequence: Resume Rank → Screen → MIRA outreach → human interview, with scores flowing into the pipeline. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Screen fairness and bias controls URL: https://help.cosmoquick.com/article/screen-fairness-and-bias-controls Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, fairness How questions, scoring, and AI outputs are audited for protected-class drift. > **Quick answer:** How questions, scoring, and AI outputs are audited for protected-class drift. ## Where this lives How questions, scoring, and AI outputs are audited for protected-class drift. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Consent, recording, and data retention on Screen URL: https://help.cosmoquick.com/article/consent-recording-and-data-retention-on-screen Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, consent Candidate consent, recording storage, deletion policy, and export. > **Quick answer:** Candidate consent, recording storage, deletion policy, and export. ## Where this lives Candidate consent, recording storage, deletion policy, and export. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Integrate Screen results with your ATS URL: https://help.cosmoquick.com/article/integrate-screen-results-with-your-ats Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, integration Push scores, transcripts, and summaries to Greenhouse, Lever, Ashby, or Workable. > **Quick answer:** Push scores, transcripts, and summaries to Greenhouse, Lever, Ashby, or Workable. ## Where this lives Push scores, transcripts, and summaries to Greenhouse, Lever, Ashby, or Workable. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Troubleshooting Screen audio and video issues URL: https://help.cosmoquick.com/article/troubleshooting-screen-audio-and-video-issues Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, troubleshooting Browser settings, network, microphone, and bandwidth checks for candidates and recruiters. > **Quick answer:** Browser settings, network, microphone, and bandwidth checks for candidates and recruiters. ## Where this lives Browser settings, network, microphone, and bandwidth checks for candidates and recruiters. /screen sits between sourcing and human interviews in the hiring loop. ## How to use it Open cosmoquick.com/screen → pick a template or build custom → invite candidates → review scores and transcripts → advance or decline. ## Best practice Keep Screen rounds under 25 minutes. Long AI calls do not improve signal and meaningfully increase drop-off. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What is Founders & Hires? URL: https://help.cosmoquick.com/article/what-is-founders-hires Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, overview Our media division at foundersandhires.co — podcasts, founder interviews, hiring stories, essays, and original research. > **Quick answer:** Our media division at foundersandhires.co — podcasts, founder interviews, hiring stories, essays, and original research. ## What this is Our media division at foundersandhires.co — podcasts, founder interviews, hiring stories, essays, and original research. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # How is Founders & Hires related to CosmoQuick? URL: https://help.cosmoquick.com/article/how-is-founders-hires-related-to-cosmoquick Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, relationship Founders & Hires is the editorial and media arm of CosmoQuick. Editorial decisions are independent of product and sales. > **Quick answer:** Founders & Hires is the editorial and media arm of CosmoQuick. Editorial decisions are independent of product and sales. ## What this is Founders & Hires is the editorial and media arm of CosmoQuick. Editorial decisions are independent of product and sales. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Pitch a founder or hiring story URL: https://help.cosmoquick.com/article/pitch-a-founder-or-hiring-story Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, pitch How to submit your story, what we look for, and the editorial review timeline. > **Quick answer:** How to submit your story, what we look for, and the editorial review timeline. ## What this is How to submit your story, what we look for, and the editorial review timeline. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Apply to be a podcast guest URL: https://help.cosmoquick.com/article/apply-to-be-a-podcast-guest Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, podcast Topics we cover, format, length, and prep checklist for guests. > **Quick answer:** Topics we cover, format, length, and prep checklist for guests. ## What this is Topics we cover, format, length, and prep checklist for guests. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Sponsorship and partnerships on foundersandhires.co URL: https://help.cosmoquick.com/article/sponsorship-and-partnerships-on-foundersandhires-co Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, sponsorship How sponsorships work, audience, formats, and creative review. > **Quick answer:** How sponsorships work, audience, formats, and creative review. ## What this is How sponsorships work, audience, formats, and creative review. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Republish a Founders & Hires article URL: https://help.cosmoquick.com/article/republish-a-founders-hires-article Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, syndication Syndication policy, attribution, and link-back requirements. > **Quick answer:** Syndication policy, attribution, and link-back requirements. ## What this is Syndication policy, attribution, and link-back requirements. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Newsletter and subscription options URL: https://help.cosmoquick.com/article/newsletter-and-subscription-options Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, newsletter Weekly hiring digest, founder essays, and research drops. > **Quick answer:** Weekly hiring digest, founder essays, and research drops. ## What this is Weekly hiring digest, founder essays, and research drops. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Editorial standards and corrections policy URL: https://help.cosmoquick.com/article/editorial-standards-and-corrections-policy Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: media, foundersandhires, standards Sourcing rules, conflicts of interest, and how we handle corrections. > **Quick answer:** Sourcing rules, conflicts of interest, and how we handle corrections. ## What this is Sourcing rules, conflicts of interest, and how we handle corrections. The site lives at foundersandhires.co and is operated by the CosmoQuick media team. ## How to engage Visit foundersandhires.co for the latest essays and podcast episodes, or pitch a story via the contact form on this Help Center — we route media requests to the editorial inbox. ## Independence Founders & Hires maintains an editorial firewall from CosmoQuick sales. Coverage of CosmoQuick customers is disclosed in-line, and product launches are clearly labelled. ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Switch from candidate to recruiter account URL: https://help.cosmoquick.com/article/switch-from-candidate-to-recruiter-account Category: Recruiter Dashboard Updated: 2026-05-28 Tags: recruiter-onboarding, guide Stuck on the candidate dashboard but need recruiter tools? Here's every supported path. > **Quick answer:** Stuck on the candidate dashboard but need recruiter tools? Here's every supported path. ## Quick answer Stuck on the candidate dashboard but need recruiter tools? Here's every supported path. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Go to Settings → Account → Account type and toggle to Recruiter — your candidate profile stays intact. - If the toggle is disabled, your email is tied to an active application; archive it or use a separate work email. - Workspace owners can invite you as a recruiter to a new workspace at /recruiter/onboarding; no data loss. - Last resort: delete the account from Settings → Danger zone and sign up fresh with the recruiter flow. - Org admins can bulk-convert via the Team page — useful when a TA hire signs up on the candidate side by mistake. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Recruiter dashboard tour URL: https://help.cosmoquick.com/article/recruiter-dashboard-tour Category: Recruiter Dashboard Updated: 2026-05-28 Tags: recruiter-onboarding, guide Every panel on /recruiter/dashboard, what it does, and the fastest way to act on it. > **Quick answer:** Every panel on /recruiter/dashboard, what it does, and the fastest way to act on it. ## Quick answer Every panel on /recruiter/dashboard, what it does, and the fastest way to act on it. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Top KPIs strip — active roles, candidates in pipeline, interviews this week, offers out. - Pipeline board — drag candidates between New, Screening, Interview, Offer, Hired. - MIRA inbox — your AI agent's suggested actions; approve or dismiss per row. - Hiring requests — every job you've posted with live status and applicant counts. - Quick actions — Post a job, Search candidates, Run X-Ray, Generate JD. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Post your most urgent role first — the AI model calibrates faster on roles with real review activity. - Invite your hiring manager on day one. Shared context = 2x faster offers. - Use AI Draft for your first JD, then edit. Starting from a blank canvas wastes 40+ minutes. ## Common pitfalls - Listing too many 'nice-to-have' skills inflates the model and hides good candidates. - Skipping salary range — roles without a range get 3.5x fewer qualified applicants. - Forgetting to re-grade the first 5 matches; the AI learns from your shortlists, not your hopes. ## Frequently asked ### How many roles can I post on the free plan? Up to 2 active roles. Upgrade to Pro for unlimited postings and AI-driven sourcing. ### Can I import roles from my existing ATS? Yes. Settings → Integrations supports CSV import and direct sync with Greenhouse, Lever, Ashby, and Workable. ### Who can see my hiring requests? By default, only your workspace. Public listings opt-in via the 'Discover' toggle on each role. ### Does CosmoQuick replace my ATS? It can — most teams under 50 hires/quarter run CosmoQuick standalone. Larger orgs use it as a sourcing + matching layer on top of an existing ATS. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Candidate dashboard tour URL: https://help.cosmoquick.com/article/candidate-dashboard-tour Category: Candidate Dashboard Updated: 2026-05-28 Tags: candidate-onboarding, guide Every section on /candidate/dashboard and how to use it well. > **Quick answer:** Every section on /candidate/dashboard and how to use it well. ## Quick answer Every section on /candidate/dashboard and how to use it well. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Profile completeness ring — aim for 100%; it drives match quality. - Job feed — AI-ranked roles based on your skills, location, and salary band. - Applications — track status across all employers in one place. - Interviews — calendar, joining links, and prep notes generated by MIRA. - Saved searches — set alerts for niche queries and get push/email pings. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Update something — anything — every 30 days. Recency is one of the biggest ranking signals. - Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time. - Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile. ## Common pitfalls - Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches. - Hiding salary expectations: roles auto-filter you out of bands you'd actually accept. - Generic 'Open to opportunities' headlines lose to specific ones in every test we've run. ## Frequently asked ### Will my current employer see my profile? No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'. ### How does the ATS Score Checker work? It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD. ### Is AI Interview Practice unlimited? Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback. ### How do I get the Verified badge? Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Post your first job in 90 seconds URL: https://help.cosmoquick.com/article/post-your-first-job-in-90-seconds Category: Job Posting Updated: 2026-05-28 Tags: job-posting, guide The fastest legitimate path from blank screen to live job post. > **Quick answer:** The fastest legitimate path from blank screen to live job post. ## Quick answer The fastest legitimate path from blank screen to live job post. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Click Post a job on /recruiter/dashboard or use ⌘K → 'post job'. - Paste a JD, a link, or a 2-line brief — MIRA expands it into a structured post. - Set salary, location, work type (remote/hybrid/onsite), and visa policy. - Choose visibility — Public on job board, Private link only, or both. - Activate with a one-time credit or your subscription — post goes live instantly. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Why my job post is in Draft URL: https://help.cosmoquick.com/article/why-my-job-post-is-in-draft Category: Job Posting Updated: 2026-05-28 Tags: job-posting, guide Five reasons a posted job stays in Draft and how to push it live. > **Quick answer:** Five reasons a posted job stays in Draft and how to push it live. ## Quick answer Five reasons a posted job stays in Draft and how to push it live. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Missing required field — salary range and location are mandatory for public boards. - Pending payment — one-time activation credits must be applied before publish. - Compliance review — roles flagged for discriminatory language route through review. - Workspace credit cap — Team plans enforce per-seat post limits; raise the cap in Billing. - Domain not verified — branded posts need DNS verification before going public. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Edit a live job without losing applicants URL: https://help.cosmoquick.com/article/edit-a-live-job-without-losing-applicants Category: Job Posting Updated: 2026-05-28 Tags: job-posting, guide Make changes mid-flight without resetting your pipeline. > **Quick answer:** Make changes mid-flight without resetting your pipeline. ## Quick answer Make changes mid-flight without resetting your pipeline. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Open the job → Edit. Title, JD, and screening questions are editable in place. - Salary/location edits trigger a notification banner to current applicants. - Changing the role title beyond a threshold creates a new revision; pipeline carries over. - Pause vs Close — Pause hides from the board but preserves applicants; Close archives the role. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # X-Ray search across LinkedIn, GitHub, and Behance URL: https://help.cosmoquick.com/article/x-ray-search-across-linkedin-github-and-behance Category: Candidate Sourcing Updated: 2026-05-28 Tags: candidate-sourcing, guide Use CosmoQuick's X-Ray to source candidates the public web has indexed. > **Quick answer:** Use CosmoQuick's X-Ray to source candidates the public web has indexed. ## Quick answer Use CosmoQuick's X-Ray to source candidates the public web has indexed. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Open /recruiter/tools/xray and pick a source (LinkedIn, GitHub, Behance, Dribbble, Twitter/X). - Combine boolean operators with skill chips — CosmoQuick translates them to Google queries. - Save searches and turn on alerts to be notified when new matches appear. - Import a result into your pipeline with one click — we de-dupe against your ATS automatically. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Bulk import candidates from CSV or LinkedIn Recruiter URL: https://help.cosmoquick.com/article/bulk-import-candidates-from-csv-or-linkedin-recruiter Category: Candidate Sourcing Updated: 2026-05-28 Tags: candidate-sourcing, guide Move existing pipelines into CosmoQuick in minutes. > **Quick answer:** Move existing pipelines into CosmoQuick in minutes. ## Quick answer Move existing pipelines into CosmoQuick in minutes. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Settings → Imports → New import → choose CSV, LinkedIn Recruiter, or Greenhouse export. - Map columns (name, email, current role, stage). CosmoQuick auto-detects the common ones. - De-dupe by email by default; switch to phone or LinkedIn URL if your data is cleaner there. - Imported candidates land in a 'Sourced' stage you can rename or merge into existing pipelines. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Resume Rank — how scores are calculated URL: https://help.cosmoquick.com/article/resume-rank-how-scores-are-calculated Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, guide Understand the 0-100 match score so you can trust (or override) it. > **Quick answer:** Understand the 0-100 match score so you can trust (or override) it. ## Quick answer Understand the 0-100 match score so you can trust (or override) it. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Resume Rank scores along 5 axes: skills, experience, recency, achievements, and JD alignment. - Each axis is weighted by JD signals; hard requirements weigh 2x soft ones. - Click any score to see the per-axis breakdown and the resume snippets that drove it. - Override the score with a manual 1-5 and your override propagates to the pipeline view. - Resume Rank never blocks a candidate — it ranks, it doesn't reject. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # JD Generator — from 2 lines to a publishable post URL: https://help.cosmoquick.com/article/jd-generator-from-2-lines-to-a-publishable-post Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, guide Turn a one-liner brief into a complete, compliant JD in under a minute. > **Quick answer:** Turn a one-liner brief into a complete, compliant JD in under a minute. ## Quick answer Turn a one-liner brief into a complete, compliant JD in under a minute. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Paste the role title, level, and 2-3 must-haves. - Pick the tone — Concise, Storytelling, or Enterprise. - MIRA generates the JD, salary band suggestion, screening questions, and a LinkedIn snippet. - Review and edit inline. Every section can be regenerated independently. - Save as a template to reuse across similar roles in your workspace. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # MIRA — your AI hiring agent URL: https://help.cosmoquick.com/article/mira-your-ai-hiring-agent Category: Recruiter Tools Updated: 2026-05-28 Tags: recruiter-tools, guide What MIRA does, what it doesn't, and how to delegate safely. > **Quick answer:** What MIRA does, what it doesn't, and how to delegate safely. ## Quick answer What MIRA does, what it doesn't, and how to delegate safely. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - MIRA reviews every new application and posts a recommended action to your inbox. - Approve to advance, dismiss to keep them in Sourced, or hand to MIRA to send a templated reply. - Set guardrails in Settings → MIRA: max daily auto-replies, allowed reject reasons, blackout hours. - MIRA never sends offers or rejection emails without your explicit approval. - Audit log lives at /recruiter/audit — every MIRA action is logged with rationale. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # How match scores are computed URL: https://help.cosmoquick.com/article/how-match-scores-are-computed Category: AI Features Updated: 2026-05-28 Tags: ai-and-matching, guide Plain-English walkthrough of the matching pipeline. > **Quick answer:** Plain-English walkthrough of the matching pipeline. ## Quick answer Plain-English walkthrough of the matching pipeline. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Each role and candidate is embedded via a fine-tuned model. - Cosine similarity gives a baseline; structured filters (location, salary, visa) gate the result. - Recency and engagement boosts surface fresh, active candidates ahead of stale matches. - Diversity nudges spread visibility across underrepresented profiles without lowering quality bars. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Re-grade matches honestly — thumbs up the great, thumbs down the bad. Skipping is treated as 'meh'. - Use 'Why this match?' on any candidate to see the exact features that drove the score. - Refresh your role weekly — fresh roles get prioritized in candidate notification feeds. ## Common pitfalls - Setting skill weights to 100% and expecting domain context to still matter — the model is multiplicative. - Ignoring 'soft signals' like reply speed and recency; they're proxies for hire-ability. - Adding hard filters that exclude 90% of the funnel before the model can even score. ## Frequently asked ### Is CosmoQuick's matching model biased? We continuously audit for protected-class drift, remove demographic inputs from features, and publish a quarterly fairness report at cosmoquick.com/fairness. ### Can I see the raw match score? Yes. Every candidate card shows the 0–100 composite plus four sub-scores (Skill, Fit, Intent, Availability). ### How fresh are matches? Real-time. New candidate signals re-index within 60 seconds; new roles within 5 minutes. ### Can I export match data? Pro and Team plans can export match scores and reasons via CSV or the public API. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # AI screening on /screen URL: https://help.cosmoquick.com/article/ai-screening-on-screen Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, guide Automated first-round screens with structured scorecards. > **Quick answer:** Automated first-round screens with structured scorecards. ## Quick answer Automated first-round screens with structured scorecards. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Choose a screen template — Phone, Async video, Live AI call, or Coding. - MIRA conducts the call (or sends async prompts), transcribes, and scores against your rubric. - Recordings + transcripts live in the candidate's timeline; share a link with hiring managers. - Configure pass/fail thresholds — borderline candidates route to a human for review. - All recordings honor candidate consent; opt-out routes them to a manual screen. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Configure a structured interview scorecard URL: https://help.cosmoquick.com/article/configure-a-structured-interview-scorecard Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, guide Stop relying on gut feel — use the same rubric for every candidate. > **Quick answer:** Stop relying on gut feel — use the same rubric for every candidate. ## Quick answer Stop relying on gut feel — use the same rubric for every candidate. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Open the role → Scorecard → Add competency. - Each competency has a 1-5 anchored scale with example behaviors. - Tag questions to competencies so interviewers know what they're testing. - Calibration: lock the scorecard before kickoff; require all interviewers to submit before the debrief. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run a campus hiring cohort URL: https://help.cosmoquick.com/article/run-a-campus-hiring-cohort Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, guide From college outreach to cohort onboarding. > **Quick answer:** From college outreach to cohort onboarding. ## Quick answer From college outreach to cohort onboarding. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Use /intern to create a cohort with start date, stipend, and target headcount. - Push the cohort to partner colleges via the Campus tab — auto-emails placement cells. - Bulk assessments and group interviews are first-class on the cohort timeline. - Convert top performers to PPOs with the one-click 'Issue offer' flow. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Stipend, PPO, and conversion tracking URL: https://help.cosmoquick.com/article/stipend-ppo-and-conversion-tracking Category: Intern Hiring Updated: 2026-05-28 Tags: intern-hiring, guide Track interns from offer through full-time conversion. > **Quick answer:** Track interns from offer through full-time conversion. ## Quick answer Track interns from offer through full-time conversion. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Stipend defined per cohort or per intern; auto-flows into HRM payroll if you use AI Assist. - Mark conversion intent at the 6-week and 10-week checkpoints. - Generate PPO letters from templates with one click; e-sign supported. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Post a freelance gig with milestones URL: https://help.cosmoquick.com/article/post-a-freelance-gig-with-milestones Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, guide How /freelance escrow and milestone payouts work. > **Quick answer:** How /freelance escrow and milestone payouts work. ## Quick answer How /freelance escrow and milestone payouts work. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Define scope, deliverables, and 2-6 milestones with amount + due date. - Funds are held in escrow per milestone — released on your approval. - Disputes route to CosmoQuick mediation within 48 hours. - All gigs include a CosmoQuick Master Services Agreement; customize with your own clauses. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Hire vetted freelancers fast URL: https://help.cosmoquick.com/article/hire-vetted-freelancers-fast Category: CosmoQuick Freelance Updated: 2026-05-28 Tags: freelance, guide The /freelance shortlist flow. > **Quick answer:** The /freelance shortlist flow. ## Quick answer The /freelance shortlist flow. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Post a gig; vetted freelancers in the matching skill cluster are notified instantly. - Top 5 shortlisted in <24 hours by the Freelance matching engine. - Run a 15-min discovery call directly from the gig page (Zoom/Meet auto-scheduled). - Award the gig and the first milestone funds escrow on confirmation. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Hire globally with /remote and EOR URL: https://help.cosmoquick.com/article/hire-globally-with-remote-and-eor Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, guide Compliantly employ talent in 150+ countries without entities. > **Quick answer:** Compliantly employ talent in 150+ countries without entities. ## Quick answer Compliantly employ talent in 150+ countries without entities. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Pick a country on /remote — see local salary benchmarks, taxes, and statutory leave. - CosmoQuick Remote acts as Employer of Record where you don't have an entity. - Contracts, payroll, benefits, and offboarding are handled in one dashboard. - Switch employees from contractor to EOR in one click when local rules require it. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Async-first hiring workflow URL: https://help.cosmoquick.com/article/async-first-hiring-workflow Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, guide How to run a fair hiring loop across timezones. > **Quick answer:** How to run a fair hiring loop across timezones. ## Quick answer How to run a fair hiring loop across timezones. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Replace one-shot phone screens with async written + Loom intros. - Use scorecard-bound async assessments instead of live take-homes. - Run one live panel — keep it ≤90 minutes — and record for absent stakeholders. - Publish your hiring loop on the role page so candidates self-select for the rhythm. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Frontline bulk hiring playbook URL: https://help.cosmoquick.com/article/frontline-bulk-hiring-playbook Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, guide Hire delivery, retail, hospitality, and warehouse staff at scale. > **Quick answer:** Hire delivery, retail, hospitality, and warehouse staff at scale. ## Quick answer Hire delivery, retail, hospitality, and warehouse staff at scale. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Use /frontline to post location-pinned roles with shift, language, and document requirements. - WhatsApp-first applications — candidates can apply without an account. - Bulk schedule walk-ins with auto-SMS reminders and a QR check-in flow. - Issue offers and collect KYC docs in the same WhatsApp thread. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Verify documents and onboard frontline hires URL: https://help.cosmoquick.com/article/verify-documents-and-onboard-frontline-hires Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, guide Aadhaar, PAN, driving licence, and address checks for frontline. > **Quick answer:** Aadhaar, PAN, driving licence, and address checks for frontline. ## Quick answer Aadhaar, PAN, driving licence, and address checks for frontline. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Document checklist per role auto-applies on offer. - Verification runs through KYC partners with consent capture. - Failed checks route to a manual reviewer with reason codes. - Push verified hires to your payroll/HRM stack via webhook or AI Assist. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # What CosmoQuick AI Assist (HRM) includes URL: https://help.cosmoquick.com/article/what-cosmoquick-ai-assist-hrm-includes Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: ai-assist-hrm, guide The paid HRM suite — what's bundled, what's add-on. > **Quick answer:** The paid HRM suite — what's bundled, what's add-on. ## Quick answer The paid HRM suite — what's bundled, what's add-on. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Employees, attendance, leaves, payroll, performance, and document vault — all included. - Add-ons: shift planner, multi-entity payroll, custom approval chains. - AI Assist sits across every module — draft policies, summarize reviews, flag anomalies. - Available on Pro and Team plans; trial it for 14 days from Billing → AI Assist. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run payroll in AI Assist URL: https://help.cosmoquick.com/article/run-payroll-in-ai-assist Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: ai-assist-hrm, guide From timesheet to bank file in one workflow. > **Quick answer:** From timesheet to bank file in one workflow. ## Quick answer From timesheet to bank file in one workflow. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Lock attendance for the cycle on the Payroll tab. - Apply earnings, deductions, and reimbursements (auto-pulled from approved claims). - Preview pay slips; AI Assist flags anomalies (sudden jumps, missing PF, FBP errors). - Generate bank transfer file (NEFT/ACH/SEPA) and statutory reports in one click. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Approve leaves and attendance corrections URL: https://help.cosmoquick.com/article/approve-leaves-and-attendance-corrections Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: ai-assist-hrm, guide The manager experience for time-off and timesheet edits. > **Quick answer:** The manager experience for time-off and timesheet edits. ## Quick answer The manager experience for time-off and timesheet edits. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Pending approvals land in your AI Assist inbox + Slack/email. - One-click approve/decline with optional comment. - Bulk approve from the team calendar view. - Policy violations are flagged before approval — no surprise comp-offs. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Pitch a story to Founders & Hires URL: https://help.cosmoquick.com/article/pitch-a-story-to-founders-hires Category: Founders & Hires (Media) Updated: 2026-05-28 Tags: foundersandhires, guide How to get covered by our media division at foundersandhires.co. > **Quick answer:** How to get covered by our media division at foundersandhires.co. ## Quick answer How to get covered by our media division at foundersandhires.co. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Use /contact with topic 'Other' and subject starting with 'F&H pitch'. - Include the angle, founder bio, and 2 candidate references. - Editorial reviews weekly; coverage is independent of CosmoQuick sales. - Sponsored content is clearly labelled and runs on a separate track. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Plan comparison — Free, Pro, Team, Enterprise URL: https://help.cosmoquick.com/article/plan-comparison-free-pro-team-enterprise Category: Pricing & Billing Updated: 2026-05-28 Tags: billing-and-plans, guide What each plan includes and when to upgrade. > **Quick answer:** What each plan includes and when to upgrade. ## Quick answer What each plan includes and when to upgrade. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Free — 1 active job, MIRA inbox read-only, no API. - Pro — 5 jobs, full MIRA, AI Assist trial, email support. - Team — Unlimited jobs, seats, SCIM, audit log, priority support. - Enterprise — SSO/SAML, custom DPA, dedicated CSM, 1-hour SLA. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # One-time job activation credits URL: https://help.cosmoquick.com/article/one-time-job-activation-credits Category: Pricing & Billing Updated: 2026-05-28 Tags: billing-and-plans, guide Buy a single job post without subscribing. > **Quick answer:** Buy a single job post without subscribing. ## Quick answer Buy a single job post without subscribing. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Buy from Billing → Credits; each credit activates one job for 30 days. - Credits never expire; bulk packs (5/10/25) offer up to 30% off. - Use for spot hires, seasonal roles, or to test the platform before committing to a plan. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Refund and cancellation policy URL: https://help.cosmoquick.com/article/refund-and-cancellation-policy Category: Pricing & Billing Updated: 2026-05-28 Tags: billing-and-plans, guide When refunds apply and how to cancel. > **Quick answer:** When refunds apply and how to cancel. ## Quick answer When refunds apply and how to cancel. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Cancel anytime from Billing → Plan; you keep access until period end. - Pro-rated refunds for annual plans within 14 days of purchase. - One-time credits are non-refundable once used to activate a job. - Email cosmoquickhq@gmail.com or raise a ticket for any refund question. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Delete your CosmoQuick account URL: https://help.cosmoquick.com/article/delete-your-cosmoquick-account Category: Account Management Updated: 2026-05-28 Tags: account-and-security, guide Hard delete vs deactivate, and what survives either. > **Quick answer:** Hard delete vs deactivate, and what survives either. ## Quick answer Hard delete vs deactivate, and what survives either. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Settings → Danger zone → Delete account. - Hard delete removes profile, resumes, and applications within 30 days. - Anonymized analytics are retained for 24 months for product improvement. - Recruiter workspace ownership must be transferred before deletion. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Two-factor authentication and passkeys URL: https://help.cosmoquick.com/article/two-factor-authentication-and-passkeys Category: Account Management Updated: 2026-05-28 Tags: account-and-security, guide Lock down your account in 30 seconds. > **Quick answer:** Lock down your account in 30 seconds. ## Quick answer Lock down your account in 30 seconds. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Settings → Security → Add 2FA (TOTP) or Passkey. - Passkeys work with Touch ID, Face ID, Windows Hello, and hardware keys. - Recovery codes are shown once — store them in a password manager. - Workspace admins can enforce 2FA for all members from Team → Policies. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Connect Slack to CosmoQuick URL: https://help.cosmoquick.com/article/connect-slack-to-cosmoquick Category: Integrations Updated: 2026-05-28 Tags: integrations-and-api, guide Get pipeline updates, MIRA nudges, and interview alerts in Slack. > **Quick answer:** Get pipeline updates, MIRA nudges, and interview alerts in Slack. ## Quick answer Get pipeline updates, MIRA nudges, and interview alerts in Slack. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Settings → Integrations → Slack → Connect. - Pick channels per event type (new applicant, stage change, interview booked). - Use the /cosmoquick slash command to search candidates without leaving Slack. - Disconnect anytime; existing messages are preserved. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Sync calendars (Google, Outlook, iCloud) URL: https://help.cosmoquick.com/article/sync-calendars-google-outlook-icloud Category: Integrations Updated: 2026-05-28 Tags: integrations-and-api, guide Bidirectional calendar sync for interviews and availability. > **Quick answer:** Bidirectional calendar sync for interviews and availability. ## Quick answer Bidirectional calendar sync for interviews and availability. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Connect your calendar from Settings → Integrations. - CosmoQuick reads busy times to prevent double-booking; events stay private. - Interview blocks are pushed with Zoom/Meet links auto-generated. - Round-robin scheduling rotates across panel members based on calendar load. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Zapier, Make, and n8n recipes URL: https://help.cosmoquick.com/article/zapier-make-and-n8n-recipes Category: Integrations Updated: 2026-05-28 Tags: integrations-and-api, guide No-code automations on top of CosmoQuick events. > **Quick answer:** No-code automations on top of CosmoQuick events. ## Quick answer No-code automations on top of CosmoQuick events. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Use the CosmoQuick app on Zapier or the generic webhook on Make/n8n. - Popular recipes: new hire → BambooHR employee, offer signed → Slack, candidate stuck → email reminder. - API tokens scoped per integration; rotate from Settings → Tokens. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # CosmoQuick public API basics URL: https://help.cosmoquick.com/article/cosmoquick-public-api-basics Category: Integrations Updated: 2026-05-28 Tags: integrations-and-api, guide Authentication, rate limits, and the endpoints you'll use first. > **Quick answer:** Authentication, rate limits, and the endpoints you'll use first. ## Quick answer Authentication, rate limits, and the endpoints you'll use first. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Bearer token auth; tokens live in Settings → API tokens. - Rate limit: 60 req/min on Pro, 600 req/min on Team, custom on Enterprise. - Start with /v1/jobs, /v1/candidates, /v1/applications. - Webhooks (HMAC-signed) for application.created, stage.changed, offer.signed. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Map ATS stages 1:1 before turning on sync — mismatched stages create duplicates that are tedious to clean. - Use scoped API tokens, not your master key, for third-party tools. You can rotate without breaking everything else. - Webhook deliveries are retried 5 times with exponential backoff — log delivery IDs to make debugging trivial. ## Common pitfalls - Wide-scope OAuth: only grant 'write' to systems that actually need to push back data. - Polling instead of using webhooks — you'll hit rate limits and miss real-time updates. - Storing API tokens in client-side code. Always proxy through a server. ## Frequently asked ### Which ATS systems do you sync with? Greenhouse, Lever, Ashby, Workable, JazzHR, Recruitee, and Personio out of the box. Others via Zapier/Make/Merge.dev. ### Is there a rate limit on the API? 1000 requests/min/token for Pro, 5000/min for Team, custom for Enterprise. 429 responses include Retry-After headers. ### Do you have a Zapier app? Yes. Search 'CosmoQuick' on Zapier — 40+ triggers and actions are available. ### Can I build my own integration? Yes. REST + GraphQL APIs, OpenAPI spec at api.cosmoquick.com/docs, with sample SDKs in TypeScript, Python, and Go. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # I can't log in URL: https://help.cosmoquick.com/article/i-can-t-log-in Category: Troubleshooting Updated: 2026-05-28 Tags: troubleshooting, guide A complete diagnostic for login failures. > **Quick answer:** A complete diagnostic for login failures. ## Quick answer A complete diagnostic for login failures. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Reset password from the login page — link arrives within 60 seconds. - If SSO, confirm with your IT admin that CosmoQuick is allow-listed. - Browser extensions (ad blockers, cookie blockers) often break OAuth — try incognito. - Still stuck? Raise a ticket with your email and a screenshot of the error. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Payment failed at checkout URL: https://help.cosmoquick.com/article/payment-failed-at-checkout Category: Troubleshooting Updated: 2026-05-28 Tags: troubleshooting, guide Why a card was declined and what to do. > **Quick answer:** Why a card was declined and what to do. ## Quick answer Why a card was declined and what to do. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Verify the card supports international/online payments. - 3D Secure (OTP) failures retry automatically after correcting; use a different card after 3 fails. - UPI: ensure the VPA is enabled for merchant payments above the threshold. - Bank transfer / invoice billing available on Team and Enterprise — contact sales. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Email notifications stopped URL: https://help.cosmoquick.com/article/email-notifications-stopped Category: Troubleshooting Updated: 2026-05-28 Tags: troubleshooting, guide Resurrect notifications without a support ticket. > **Quick answer:** Resurrect notifications without a support ticket. ## Quick answer Resurrect notifications without a support ticket. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Settings → Notifications — confirm the channel is enabled per event type. - Check spam/promotions; mark a CosmoQuick email as 'Not spam' to retrain. - Corporate inboxes sometimes block transactional senders — ask IT to allow help.cosmoquick.com. - If the address bounced 3+ times, it's suppressed — update it in Settings → Profile. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Open a Private/Incognito window first — 60% of 'broken' issues are stale cache or a bad extension. - Send a HAR file with every support ticket. It cuts resolution time roughly in half. - Check status.cosmoquick.com before filing a ticket — known incidents are posted within 2 minutes. ## Common pitfalls - Disabling cookies/third-party storage — auth and CSRF protections require them. - Using outdated browsers (anything older than ~2 years) leads to subtle UI bugs. - Sharing screenshots without the URL bar — half of support tickets miss critical context. ## Frequently asked ### Where can I see system status? status.cosmoquick.com — subscribe for incident emails, RSS, or Slack notifications. ### Why am I getting logged out repeatedly? Usually cookie/localStorage clearing extensions. Allow third-party cookies for cosmoquick.com or disable aggressive privacy extensions on our domain. ### Why is the app slow on my network? We're heavy on streaming/realtime — VPNs and corporate proxies can degrade websockets. Try direct connection to confirm. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Is CosmoQuick free to try? URL: https://help.cosmoquick.com/article/is-cosmoquick-free-to-try Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faqs, guide Yes — here's exactly what Free includes. > **Quick answer:** Yes — here's exactly what Free includes. ## Quick answer Yes — here's exactly what Free includes. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Free forever for candidates with full job search and applications. - Recruiters get 1 active job + read-only MIRA + 100 candidate views/month. - Upgrade only when you outgrow it — no credit card required to start. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Can candidates see who viewed their profile? URL: https://help.cosmoquick.com/article/can-candidates-see-who-viewed-their-profile Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faqs, guide Privacy defaults and how to change them. > **Quick answer:** Privacy defaults and how to change them. ## Quick answer Privacy defaults and how to change them. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - By default candidates see anonymized recruiter activity (company size, industry). - Recruiters can opt into transparent viewing per workspace. - Premium candidates can see exact recruiter names; toggle in Settings → Privacy. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # How do I get verified as a recruiter? URL: https://help.cosmoquick.com/article/how-do-i-get-verified-as-a-recruiter Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faqs, guide The verification badge process. > **Quick answer:** The verification badge process. ## Quick answer The verification badge process. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Verify your work email domain in Settings → Workspace. - Add LinkedIn company page and a public profile reference. - Verification reviewed in <24 hours; verified workspaces get the blue badge on every job post. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Where is my data hosted? URL: https://help.cosmoquick.com/article/where-is-my-data-hosted Category: Frequently Asked Questions Updated: 2026-05-28 Tags: faqs, guide Regions, compliance, and residency. > **Quick answer:** Regions, compliance, and residency. ## Quick answer Regions, compliance, and residency. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Primary regions: ap-south-1 (Mumbai), eu-west-1 (Ireland), us-east-1 (Virginia). - Choose region at workspace creation; data residency contractually guaranteed. - SOC 2 Type II, GDPR, and India DPDPA compliant; sub-processors listed at cosmoquick.com/trust. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Write a JD that doesn't bore candidates URL: https://help.cosmoquick.com/article/write-a-jd-that-doesn-t-bore-candidates Category: Best Practices Updated: 2026-05-28 Tags: hiring-best-practices, guide Hooks, structure, and the words that actually convert. > **Quick answer:** Hooks, structure, and the words that actually convert. ## Quick answer Hooks, structure, and the words that actually convert. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Open with a 1-sentence outcome ('You'll ship X by Y') not company history. - List 3 must-haves and 3 nice-to-haves — no laundry list of 15 bullets. - Include salary range; posts with salary get 3.5x more qualified applicants on CosmoQuick. - Close with a transparent hiring loop — candidates love knowing what to expect. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Structured interviewing 101 URL: https://help.cosmoquick.com/article/structured-interviewing-101 Category: Best Practices Updated: 2026-05-28 Tags: hiring-best-practices, guide The minimum bar for fair, defensible interviews. > **Quick answer:** The minimum bar for fair, defensible interviews. ## Quick answer The minimum bar for fair, defensible interviews. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Same questions, same rubric, same length for every candidate at the same stage. - Calibrate interviewers quarterly using recorded mock interviews. - Decision lives in a debrief, not in Slack DMs. - Document the why — 'pass on system design, hold on culture-add' beats 'no'. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Define 'success in 90 days' before writing the JD — it makes downstream decisions 3x faster. - Use a scorecard. Unstructured interviews are slightly worse than random at predicting performance. - Decide your offer ceiling before you start interviewing, not after a great candidate appears. ## Common pitfalls - Hiring for 'culture fit' rather than 'culture add' — the first narrows your funnel, the second strengthens your team. - Letting one interviewer veto without articulated reasoning; bias hides in vague 'no' votes. - Skipping reference checks because the candidate is impressive — references catch the things interviews can't. ## Frequently asked ### How long should a hiring loop be? Aim for 4 stages, ≤14 calendar days end-to-end. Longer loops lose 40% of top candidates to competing offers. ### How many interviewers should I have? 3–5 unique signals is the sweet spot; beyond that, marginal value drops and scheduling time explodes. ### Should I share interview questions in advance? Yes for technical exercises (you'll see real skill, not memorized trivia) and for behavioral prompts (better answers, less anxiety bias). ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 30-day playbook for a new in-house recruiter URL: https://help.cosmoquick.com/article/30-day-playbook-for-a-new-in-house-recruiter Category: Hiring Playbooks Updated: 2026-05-28 Tags: recruiter-playbooks, guide Day-by-day plan to ramp from zero to first hire. > **Quick answer:** Day-by-day plan to ramp from zero to first hire. ## Quick answer Day-by-day plan to ramp from zero to first hire. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Week 1 — calibrate scorecards with HM, audit existing pipeline, set up MIRA guardrails. - Week 2 — relaunch open roles with refreshed JDs, run sourcing sprints, debrief existing loops. - Week 3 — pipeline reviews, interview training for HMs, build the talent CRM. - Week 4 — first offers out; retro and quarterly plan. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Closing the offer — playbook URL: https://help.cosmoquick.com/article/closing-the-offer-playbook Category: Hiring Playbooks Updated: 2026-05-28 Tags: recruiter-playbooks, guide The conversation, the comp ladder, and the follow-through. > **Quick answer:** The conversation, the comp ladder, and the follow-through. ## Quick answer The conversation, the comp ladder, and the follow-through. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Sell the role twice: once to the candidate, once to their inner circle (partner, mentor). - Always present total comp clearly with vesting and refresh policy. - Time-bound offers (5-7 days) reduce ghosting without feeling coercive. - Stay engaged through notice period — drop-offs spike at week 2 of notice. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Steal templates from the playbook library — every play is built from data on what actually closes. - Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections. - Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative. ## Common pitfalls - Mass-blasting outreach. Reply rates collapse below 8% as personalization drops. - Negotiating against yourself by raising the offer before the candidate even pushes back. - Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape. ## Frequently asked ### How long should an outreach sequence be? 3 touches over 10 days outperforms longer sequences in our data — keep it tight. ### What converts better: email or InMail? Email by ~2x when you have a verified address; InMail when you don't. ### Is a take-home assignment worth it? Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Run a recruiting agency on CosmoQuick URL: https://help.cosmoquick.com/article/run-a-recruiting-agency-on-cosmoquick Category: Agencies & Teams Updated: 2026-05-28 Tags: agencies-and-teams, guide Multi-client workspaces, white-label, and revenue tracking. > **Quick answer:** Multi-client workspaces, white-label, and revenue tracking. ## Quick answer Multi-client workspaces, white-label, and revenue tracking. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Each client gets a workspace; your team has seats across all of them. - White-label: custom domain (help.youragency.com), logo, and email sender. - Commission tracking per consultant per placement, with auto-invoice generation. - Hide client identities from candidates until a profile is approved. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Manage seats and roles URL: https://help.cosmoquick.com/article/manage-seats-and-roles Category: Agencies & Teams Updated: 2026-05-28 Tags: agencies-and-teams, guide Owner, admin, recruiter, viewer — what each can do. > **Quick answer:** Owner, admin, recruiter, viewer — what each can do. ## Quick answer Owner, admin, recruiter, viewer — what each can do. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Owner — billing, deletion, transfer ownership. - Admin — manage members, integrations, audit log. - Recruiter — full pipeline + posting. - Viewer — read-only access for stakeholders and HMs. - Custom roles available on Enterprise. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Use one workspace per client — billing, branding, and audit logs stay clean. - Build a 'starter kit' folder of templates (JDs, sequences, scorecards) you can fork into every new workspace. - Set up cross-workspace shared candidates with explicit consent — it's the cleanest legal posture. ## Common pitfalls - Mixing internal and client data in one workspace — disentangling later is painful. - Forgetting to revoke off-boarded teammates from individual workspaces. Use SSO + SCIM if possible. ## Frequently asked ### Is there a partner program? Yes. cosmoquick.com/agencies — revenue share, co-marketing, dedicated CSM, and early-access betas. ### Can clients log in to view shortlists? Yes. Invite as 'Client (read-only)'; they see candidate cards and can leave feedback without consuming a seat. ### Do you white-label the candidate experience? Yes — custom domain, logo, color palette, and email sender address for Team and Enterprise plans. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Video — Post a job in under a minute URL: https://help.cosmoquick.com/article/video-post-a-job-in-under-a-minute Category: Product Tutorials Updated: 2026-05-28 Tags: product-tutorials, guide Watch the fastest path from blank to live post. > **Quick answer:** Watch the fastest path from blank to live post. ## Quick answer Watch the fastest path from blank to live post. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Tutorial walks through ⌘K → 'post job' → paste brief → activate. - Mirrors the in-product checklist; pause anytime to follow along. - Captions and transcripts available; downloadable for offline viewing. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Video — MIRA tour URL: https://help.cosmoquick.com/article/video-mira-tour Category: Product Tutorials Updated: 2026-05-28 Tags: product-tutorials, guide See MIRA review applicants live and learn safe delegation. > **Quick answer:** See MIRA review applicants live and learn safe delegation. ## Quick answer See MIRA review applicants live and learn safe delegation. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Watch a real recruiter's MIRA inbox over a 2-day cycle. - Demonstrates guardrails, audit log, and override flow. - Includes Q&A on when MIRA defers to humans. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pin frequent actions to your sidebar — Settings → Personalize → Pinned actions. - Use keyboard shortcuts: press ? on any page to see context-aware shortcuts. - Most tutorials have a 'Try it now' button that walks you through with overlays. ## Common pitfalls - Following a tutorial without sandbox data — create a 'Test role' so you can experiment without contaminating real metrics. - Skipping the 'Why' sections. Tutorials teach the click; the Why teaches the lasting skill. ## Frequently asked ### Where do I find video tutorials? cosmoquick.com/learn hosts our YouTube playlist; each article also embeds the relevant clip. ### Are there certifications? Yes — CosmoQuick Certified Recruiter is free, takes ~2 hours, and is verifiable on LinkedIn. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Match score URL: https://help.cosmoquick.com/article/match-score Category: Glossary Updated: 2026-05-28 Tags: glossary, guide What the 0-100 candidate-to-role score means. > **Quick answer:** What the 0-100 candidate-to-role score means. ## Quick answer What the 0-100 candidate-to-role score means. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - A normalized similarity score across skills, experience, recency, and JD signals. - Above 80 = strong match; 60-80 = worth a look; below 60 = unlikely fit. - Never a sole filter — always pair with a human read. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # ATS vs CRM in hiring context URL: https://help.cosmoquick.com/article/ats-vs-crm-in-hiring-context Category: Glossary Updated: 2026-05-28 Tags: glossary, guide How CosmoQuick blurs the line between the two. > **Quick answer:** How CosmoQuick blurs the line between the two. ## Quick answer How CosmoQuick blurs the line between the two. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - ATS — tracks applicants against active jobs (pipeline-centric). - Talent CRM — nurtures relationships with people not yet applying. - CosmoQuick is both; switch the lens from the workspace selector. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # EOR (Employer of Record) URL: https://help.cosmoquick.com/article/eor-employer-of-record Category: Glossary Updated: 2026-05-28 Tags: glossary, guide What an EOR does in the /remote context. > **Quick answer:** What an EOR does in the /remote context. ## Quick answer What an EOR does in the /remote context. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - A third party that legally employs talent in countries where you have no entity. - CosmoQuick Remote acts as EOR in 150+ countries. - You direct the work; the EOR handles payroll, taxes, and statutory benefits. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Scorecard URL: https://help.cosmoquick.com/article/scorecard Category: Glossary Updated: 2026-05-28 Tags: glossary, guide Why every role needs one and what good ones look like. > **Quick answer:** Why every role needs one and what good ones look like. ## Quick answer Why every role needs one and what good ones look like. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - A structured rubric of competencies + anchored 1-5 scales. - Tied to interview questions so each evaluator knows what they're testing. - Locked before kickoff; changes mid-loop require re-calibration. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Bookmark this glossary — most product confusion is vocabulary, not feature, confusion. - Hover any term inside the product to see its inline definition (powered by this glossary). - Suggest a missing term via [Contact](/contact) — we ship glossary updates weekly. ## Common pitfalls - Confusing Pulse (engagement) with Match Score (fit) — they measure different things. - Treating 'Pipeline' and 'Funnel' as identical — Pipeline is per-role, Funnel is aggregated. ## Frequently asked ### Where do these definitions come from? Directly from our product, engineering, and customer-success teams — and reviewed every release. ### Can I link to a specific term? Yes — every glossary article has a stable slug; share the URL directly. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Frontend engineer — 25-question bank URL: https://help.cosmoquick.com/article/frontend-engineer-25-question-bank Category: Interview Questions Updated: 2026-05-28 Tags: interview-questions, guide Calibrated questions with scoring rubric. > **Quick answer:** Calibrated questions with scoring rubric. ## Quick answer Calibrated questions with scoring rubric. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Covers JavaScript fundamentals, React internals, performance, accessibility, and system thinking. - Each question tagged with competency and difficulty. - Includes 'flag answers' that should trigger follow-ups. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Founding engineer — interview loop URL: https://help.cosmoquick.com/article/founding-engineer-interview-loop Category: Interview Questions Updated: 2026-05-28 Tags: interview-questions, guide What to test when hiring engineer #1-3. > **Quick answer:** What to test when hiring engineer #1-3. ## Quick answer What to test when hiring engineer #1-3. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Bias toward range over depth — they'll touch every layer. - Test product instincts as much as code quality. - Include a paid trial project; structured interviews alone miss too much. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Sales AE — discovery and objection drills URL: https://help.cosmoquick.com/article/sales-ae-discovery-and-objection-drills Category: Interview Questions Updated: 2026-05-28 Tags: interview-questions, guide Roleplays and scorecards for AE hiring. > **Quick answer:** Roleplays and scorecards for AE hiring. ## Quick answer Roleplays and scorecards for AE hiring. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - 3 roleplays: cold discovery, mid-funnel objection, closing call. - Score on listening, qualification frameworks, and storytelling. - Calibrate with one real call recording if the candidate consents. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Pair every question with a 1–5 scoring rubric before the interview — not after. - Use one behavioural + one technical + one role-specific question per 45-min loop. - Calibrate scores across interviewers monthly — drift is the silent killer of hiring quality. ## Common pitfalls - Reusing the same question for two years — answers leak to Glassdoor/Blind quickly. - Asking trivia ('what does this CSS property do?') instead of judgment ('how would you debug…'). - Scoring on personality instead of demonstrated behaviour. ## Frequently asked ### Are these questions safe to use as-is? Yes — every prompt is reviewed for bias and EEOC compliance, but adapt them to your stack and seniority bar. ### Do you have answers and rubrics? Yes — each article includes a model answer outline and a 1–5 rubric you can paste into your scorecard. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 10 metrics every TA team should track in 2026 URL: https://help.cosmoquick.com/article/10-metrics-every-ta-team-should-track-in-2026 Category: Guides & Listicles Updated: 2026-05-28 Tags: listicles, guide The dashboard that drives hiring decisions. > **Quick answer:** The dashboard that drives hiring decisions. ## Quick answer The dashboard that drives hiring decisions. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Time-to-fill, time-in-stage, offer-accept rate, source-of-hire ROI, diversity at each stage. - Pipeline health (volume vs quality), interviewer load, candidate NPS, first-year attrition, MIRA assist rate. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # 12 ATS comparison criteria URL: https://help.cosmoquick.com/article/12-ats-comparison-criteria Category: Guides & Listicles Updated: 2026-05-28 Tags: listicles, guide How to evaluate CosmoQuick vs Greenhouse, Lever, Workable, Ashby. > **Quick answer:** How to evaluate CosmoQuick vs Greenhouse, Lever, Workable, Ashby. ## Quick answer How to evaluate CosmoQuick vs Greenhouse, Lever, Workable, Ashby. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Speed to first hire, sourcing depth, AI quality, scorecard rigor, integrations, reporting, support SLAs, pricing transparency, mobile, API, white-label, fairness/audit features. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Listicles are great launchpads — open the linked deep-dive articles to go from list to playbook. - Most lists rank by data we pull from anonymised CosmoQuick usage — methodology is linked at the bottom of each. ## Common pitfalls - Treating a ranking as a verdict — context (stage, budget, region) almost always changes the right answer. ## Frequently asked ### How often are listicles refreshed? Quarterly, or sooner when underlying data shifts more than 15%. ### Can I republish a list? Yes with attribution and a link back — see cosmoquick.com/press for the syndication kit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a hiring SOP in one weekend URL: https://help.cosmoquick.com/article/build-a-hiring-sop-in-one-weekend Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, guide The fastest path to a documented hiring process. > **Quick answer:** The fastest path to a documented hiring process. ## Quick answer The fastest path to a documented hiring process. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Map every step from intake to onboarding on a whiteboard. - Convert each step to an SOP page in CosmoQuick Resources. - Assign an owner per step; tie SLAs to dashboard metrics. - Quarterly retro — kill steps that don't move the needle. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Calibrate interviewers in 3 sessions URL: https://help.cosmoquick.com/article/calibrate-interviewers-in-3-sessions Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, guide Stop interviewer drift before it costs you a hire. > **Quick answer:** Stop interviewer drift before it costs you a hire. ## Quick answer Stop interviewer drift before it costs you a hire. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Session 1 — review 2 recorded interviews with scorecards; compare scores. - Session 2 — group debrief on disagreement areas. - Session 3 — mock interview a candidate with the team observing; lock the rubric. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Build a candidate talent pool that actually converts URL: https://help.cosmoquick.com/article/build-a-candidate-talent-pool-that-actually-converts Category: Recruiter University Updated: 2026-05-28 Tags: recruiter-university, guide Talent CRM that doesn't rot. > **Quick answer:** Talent CRM that doesn't rot. ## Quick answer Talent CRM that doesn't rot. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Tag candidates by skill, seniority, and last touched. - Re-engage every 90 days with role-relevant updates, not generic 'hi'. - Move warm candidates to a private shortlist when the next role opens. - Measure re-engagement → application conversion; aim for >15%. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Async video screens — best practices URL: https://help.cosmoquick.com/article/async-video-screens-best-practices Category: CosmoQuick Screen Updated: 2026-05-28 Tags: screen, guide Get higher response rates and better signal. > **Quick answer:** Get higher response rates and better signal. ## Quick answer Get higher response rates and better signal. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Keep to 3 questions, 2 min each — total <10 min commitment. - Send via WhatsApp + email; mobile capture works on /screen. - Auto-transcribe and score; reject only after a human reviews the transcript. - Always allow text fallback for candidates without a camera. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Time-zone-aware interview scheduling URL: https://help.cosmoquick.com/article/time-zone-aware-interview-scheduling Category: CosmoQuick Remote Updated: 2026-05-28 Tags: remote, guide Schedule across continents without 5am meetings. > **Quick answer:** Schedule across continents without 5am meetings. ## Quick answer Schedule across continents without 5am meetings. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - CosmoQuick auto-detects candidate timezone from IP + profile. - Round-robin within an overlap window — never auto-book outside 8am-7pm local time on either side. - Send a calendar invite in both timezones; surface the meeting time in candidate's local clock. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # WhatsApp-first apply flow URL: https://help.cosmoquick.com/article/whatsapp-first-apply-flow Category: CosmoQuick Frontline Updated: 2026-05-28 Tags: frontline, guide Why WhatsApp wins for frontline and how to set it up. > **Quick answer:** Why WhatsApp wins for frontline and how to set it up. ## Quick answer Why WhatsApp wins for frontline and how to set it up. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Frontline candidates often have no email; WhatsApp is universal. - Enable WhatsApp apply per role from the publish step. - All conversations land in your CosmoQuick inbox — no number sharing required. - KYC and offer collection happen in the same thread. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Onboarding new employees URL: https://help.cosmoquick.com/article/onboarding-new-employees Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: ai-assist-hrm, guide From offer signed to day-1 ready. > **Quick answer:** From offer signed to day-1 ready. ## Quick answer From offer signed to day-1 ready. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Auto-trigger onboarding when offer is signed on the recruiter side. - Send document checklist, asset request, and welcome email from one workflow. - Day-1 dashboard for the new hire with policy reads, 30-60-90 plan, and buddy intro. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Performance review cycles URL: https://help.cosmoquick.com/article/performance-review-cycles Category: CosmoQuick AI Assist (HRM) Updated: 2026-05-28 Tags: ai-assist-hrm, guide Run 360s, ratings, and calibrations without spreadsheets. > **Quick answer:** Run 360s, ratings, and calibrations without spreadsheets. ## Quick answer Run 360s, ratings, and calibrations without spreadsheets. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Define cycle dates, competencies, and reviewer sets in Performance settings. - AI Assist drafts review summaries from goal completion + peer notes. - Calibration view shows distribution per team; flag outliers before sharing. - Export ratings to payroll for merit increase processing. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Complete onboarding in one sitting — context-switching kills momentum and cuts profile completeness by ~30%. - Bookmark help.cosmoquick.com — almost every screen has a deep link here labelled 'Learn more'. - Turn on browser push notifications so AI matches surface in real-time, not on next login. ## Common pitfalls - Skipping email verification: your profile is hidden from recruiter search until verified. - Using a generic headline like 'Software Engineer' — CosmoQuick weighs specificity heavily for ranking. - Choosing the wrong account type at signup; switching later requires a 24-hour cooldown for security. ## Frequently asked ### Is CosmoQuick free to try? Yes. Free forever for core features. The 7-day Pro trial unlocks unlimited AI matches, premium filters, and priority support for $0.99 (₹90). ### Can I use CosmoQuick on mobile? Yes. Install our PWA from Safari or Chrome for a near-native iOS/Android experience with push notifications. ### How long does setup take? About 5–10 minutes for candidates, 10–15 minutes for recruiters posting their first role. ### Can one account hire and job-search? Yes. Enable dual mode in Settings → Account. Recruiter and candidate surfaces stay fully isolated. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # GST, VAT, and tax invoices URL: https://help.cosmoquick.com/article/gst-vat-and-tax-invoices Category: Pricing & Billing Updated: 2026-05-28 Tags: billing-and-plans, guide How CosmoQuick handles tax on subscriptions. > **Quick answer:** How CosmoQuick handles tax on subscriptions. ## Quick answer How CosmoQuick handles tax on subscriptions. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - India: GST applied based on billing address; GSTIN field collects credit-eligible invoices. - EU: VAT applied per country; valid VAT ID enables reverse charge. - US: sales tax applied per state where required. - Download tax invoices from Billing → History anytime. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Annual billing saves 20% vs monthly — switch from Settings → Billing → Switch to annual. - Add a backup card to avoid lapses. International cards sometimes get blocked on renewal. - Use a team plan instead of multiple Pro seats — same features, centralized billing, audit log. ## Common pitfalls - Cancelling mid-cycle expecting a refund — you keep access until period end but no prorated refund unless within 7 days of charge. - Forgetting that the $0.99 trial auto-renews. Set a calendar reminder or cancel proactively. - Using a personal card on a Team plan — your finance team will need GST/VAT invoices on a company card. ## Frequently asked ### Do you support GST / VAT invoices? Yes. Add your business tax ID in Settings → Billing → Business profile and invoices auto-include it. ### What payment methods do you accept? Visa, Mastercard, Amex, UPI (India), and SEPA (EU). Enterprise plans support wire transfer. ### Can I get a refund? Yes within 7 days of a charge, no questions asked. Email billing@cosmoquick.com. ### Is there a non-profit discount? Yes — 30% off all plans for verified 501(c)(3) and equivalent. Apply at cosmoquick.com/nonprofit. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays --- # Workspace audit log URL: https://help.cosmoquick.com/article/workspace-audit-log Category: Account Management Updated: 2026-05-28 Tags: account-and-security, guide Every privileged action, who did it, when. > **Quick answer:** Every privileged action, who did it, when. ## Quick answer Every privileged action, who did it, when. ## How it works Here's the path most CosmoQuick users take to get this done end-to-end. - Team → Audit log — searchable, exportable. - Captures member changes, role edits, API token rotations, job deletions, MIRA overrides. - 90-day retention on Team, 12-month on Enterprise. - Stream to your SIEM via webhook on Enterprise. ## Related help See [Recruiter Dashboard](/category/recruiter-onboarding), [Billing](/category/billing-and-plans), [Integrations](/category/integrations-and-api), or [contact support](/contact). ## Step-by-step checklist - Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings - Search the command palette for the feature name before browsing menus manually - Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status - Make one change at a time, save, refresh, and verify the expected result - If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support ## Practical example A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email. ## Screenshot placeholder [Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.] ## Troubleshooting guidance - If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode - If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role - If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name - If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support - For urgent hiring blockers, use WhatsApp support from the Help Center ## Pro tips - Enable 2FA the day you sign up. We support TOTP apps and hardware keys (WebAuthn). - Use SSO for any team larger than 5 — provisioning and offboarding become one-click. - Review the active sessions list monthly. Revoke anything you don't recognize. ## Common pitfalls - Reusing passwords from breached sites — we block known-compromised credentials at signup, but rotate proactively. - Sharing accounts to save a seat. It violates ToS and your usage analytics become meaningless. - Ignoring the security email digest — most account compromises start with an ignored 'new device' alert. ## Frequently asked ### Is my data encrypted? Yes — AES-256 at rest, TLS 1.3 in transit. Keys are rotated automatically every 90 days. ### Are you GDPR compliant? Yes. We're GDPR, CCPA, and SOC 2 Type II compliant. Request our trust report at cosmoquick.com/security. ### Where is my data stored? Primary region: AWS us-east-1. EU data optionally pinned to eu-west-1 on Team and Enterprise plans. ### How do I delete my account? Settings → Account → Delete. All personal data is purged within 30 days; legal retention windows apply to billing records. ## Key takeaways - Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup - Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion - The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context - Keep this article open while performing the steps so you can compare the expected and actual state ## Next steps - Browse all [categories](/categories) for related guides - Open the [Help Center home](/) to keep exploring - Still stuck? [Contact our team](/contact) — average reply under 4 hours on weekdays ---