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Submit identity and work evidence to increase recruiter trust.
Submit identity and work evidence to increase recruiter trust. Start by confirming your account type, workspace, current status, and filters. Follow the checklist below, then use related articles or WhatsApp support if the issue remains blocked.
Quick answer: Submit identity and work evidence to increase recruiter trust.
What this helps with
Submit identity and work evidence to increase recruiter trust.
Where to find it
Open Candidate Dashboard and use the sidebar or command palette. Candidate tools include Profile, Jobs, Applications, Messages, Interviews, Resume, ATS Lens, Cover Letter, Salary, Offers, Proof of Work, and Learn.
How to get better results
Use specific role targets, upload clean documents, keep your profile fresh, add proof, and respond quickly to recruiter messages.
Step-by-step checklist
- Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings
- Search the command palette for the feature name before browsing menus manually
- Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status
- Make one change at a time, save, refresh, and verify the expected result
- If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support
Practical example
A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email.
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[Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.]
Troubleshooting guidance
- If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode
- If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role
- If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name
- If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support
- For urgent hiring blockers, use WhatsApp support from the Help Center
Pro tips
- Update something — anything — every 30 days. Recency is one of the biggest ranking signals.
- Add proof-of-work links: deployed projects, repos, Loom walkthroughs. Verified > claimed every time.
- Reply to recruiter messages within 12 hours. Response rate is publicly visible on your profile.
Common pitfalls
- Uploading a 2-column resume PDF — parsers struggle with layout, costing you keyword matches.
- Hiding salary expectations: roles auto-filter you out of bands you'd actually accept.
- Generic 'Open to opportunities' headlines lose to specific ones in every test we've run.
Frequently asked
Will my current employer see my profile?
No. Stealth mode blocks your current company and competitors by default the moment you toggle 'Open to Work'.
How does the ATS Score Checker work?
It parses your resume the same way modern ATS systems do and scores keyword overlap, format compatibility, and parse confidence against a target JD.
Is AI Interview Practice unlimited?
Free users get 3 practice sessions/month; Pro is unlimited with role-specific feedback.
How do I get the Verified badge?
Upload artifacts (repos, deployed URLs, case studies). Our team reviews within 48 hours.
Key takeaways
- Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup
- Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion
- The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context
- Keep this article open while performing the steps so you can compare the expected and actual state
Next steps
- Browse all categories for related guides
- Open the Help Center home to keep exploring
- Still stuck? Contact our team — average reply under 4 hours on weekdays
Related articles
Categories: Getting Started, Job Posting, Candidate Sourcing, Intern Hiring, Recruiter Tools, AI Features, Pricing & Billing, Account Management, Integrations, Troubleshooting, Best Practices, Hiring Playbooks, Frequently Asked Questions, Recruiter University, Candidate Dashboard, Recruiter Dashboard, Product Tutorials, Agencies & Teams, Glossary, Interview Questions, Guides & Listicles, CosmoQuick AI Assist (HRM), CosmoQuick Freelance, CosmoQuick Remote, CosmoQuick Frontline, CosmoQuick Screen, Founders & Hires (Media)