Closing the offer — playbook

Quick answer: The conversation, the comp ladder, and the follow-through.

Quick answer

The conversation, the comp ladder, and the follow-through.

How it works

Here's the path most CosmoQuick users take to get this done end-to-end.

• Sell the role twice: once to the candidate, once to their inner circle (partner, mentor).
• Always present total comp clearly with vesting and refresh policy.
• Time-bound offers (5-7 days) reduce ghosting without feeling coercive.
• Stay engaged through notice period — drop-offs spike at week 2 of notice.

Related help

See Recruiter Dashboard, Billing, Integrations, or contact support.

Step-by-step checklist

• Confirm you are in the correct CosmoQuick surface: Candidate Dashboard, Recruiter Dashboard, ATS, Tools, or Settings
• Search the command palette for the feature name before browsing menus manually
• Open the relevant object (job post, candidate, application, invoice, or workspace) and check its status
• Make one change at a time, save, refresh, and verify the expected result
• If the issue still appears, capture the page URL, screenshot, browser, account email, and last action before contacting support

Practical example

A common real-world case: a user signs up as a candidate, then realizes they need recruiter features such as posting jobs, Resume Rank, MIRA, or candidate pipelines. First check Settings → Account for account type or dual-mode controls. If switching is not available for your plan or workspace, export any candidate data you need, then either contact support to convert the account safely or create a fresh recruiter account with the correct work email.

Screenshot placeholder

[Screenshot placeholder: show the exact CosmoQuick screen, highlighted button, empty/error state, and the expected success state. Keep sensitive candidate, salary, invoice, and contact information blurred before sharing.]

Troubleshooting guidance

• If a button is missing, check your account type, plan, workspace role, and whether the page is available only on recruiter or candidate mode
• If data looks stale, refresh the page, clear filters, and check whether you are viewing the right workspace or role
• If search returns nothing, try broader terms, remove hard filters, and search by skill, role, company, email, or candidate name
• If a payment, activation, import, or integration fails, retry once and then send the error text plus screenshot to support
• For urgent hiring blockers, use WhatsApp support from the Help Center

Pro tips

• Steal templates from the playbook library — every play is built from data on what actually closes.
• Run a 'silent close' check 48 hours after offer: any new questions = act before they harden into objections.
• Always have a #2 candidate warm. The best leverage in negotiation is a credible alternative.

Common pitfalls

• Mass-blasting outreach. Reply rates collapse below 8% as personalization drops.
• Negotiating against yourself by raising the offer before the candidate even pushes back.
• Ghosting silver-medalists — they're your fastest pipeline for the next req of the same shape.

Frequently asked

How long should an outreach sequence be?

3 touches over 10 days outperforms longer sequences in our data — keep it tight.

What converts better: email or InMail?

Email by ~2x when you have a verified address; InMail when you don't.

Is a take-home assignment worth it?

Yes for senior IC roles where on-the-job artifacts are scarce — but cap effort at 2 hours and offer compensation.

Key takeaways

• Most CosmoQuick issues come from account type, workspace context, plan limits, filters, or incomplete setup
• Recruiter tools and candidate tools intentionally live in different dashboards to protect privacy and reduce confusion
• The fastest fix is usually: verify mode → clear filters → inspect status → search docs → escalate with context
• Keep this article open while performing the steps so you can compare the expected and actual state

Next steps

• Browse all categories for related guides
• Open the Help Center home to keep exploring
• Still stuck? Contact our team — average reply under 4 hours on weekdays